Exceeded expectations for downtown Homewood. Walking distance to wonderful restaurants and adorable…read moreshopping!! Rooms are clean and even included a pampering mask!

We stopped for a one night stay on our way to Indiana. Convenient location to stay after trekking…read moredown I-294. Only 18 rooms which are well appointed and comfortable. Sounds like this property is booked out often for wedding parties in season and it's perfect for that . The restaurant downstairs is incredible. I can recommend the mushroom ravioli and salads . Parking available on the street out front.

I wanted to leave a positive review for Kimberly at the Hampton Inn Chicago/Tinley Park. I was…read moregoing through a very stressful night and she treated me with so much kindness, patience, and professionalism. She stayed calm, helpful, and compassionate the entire time, and I truly appreciated the way she handled everything. Customer service like that really makes a difference, and I wanted to make sure she was acknowledged for it.

Staff were generally friendly and helpful within their ability to deal with issues. The room was…read moreclean, but needs some maintenance. One of our party thought it smelled like cigarettes; I could not detect that but I was also dealing with some kind of seasonal allergy. Some areas in the bathroom appear to need a redo or reseal. One of the queen beds kind of sunk in the middle, but we did not see why until we were leaving and looking underneath to make sure we hadn't dropped anything, it had some broken slats. The free breakfast bar is a step up from some places with a decent selection of pastries, toast, cereal, the make your own waffles thing, plus some kind of breakfast meat, mini omelets, fried potatoes and grits. For someone like me who drags in the morning, it's a great thing. However, one of our group needs a gluten free diet. There were some things she could eat, but a staff person believed the waffle batter was gluten free when it almost certainly wasn't. The coffee in the lobby is good and includes dark roast , light roast, and decaf options The location is quiet enough and the free parking is nice. Most important for us is that it's close to Credit Union 1 Amphitheater. I even saw some people making the journey on foot! At 2 plus miles, it's doable but maybe not great for us older folks! Anyhow, it's a very short easy trip by car or by rideshare.

Aura Hotel was definitely a vibe. To book a suite, you need to be a member--which is only $40…read moreannually. The main lobby has everything you might need to spice up your stay (yes, even adult essentials if you forget yours). They offer 4-hour, 8-hour, and overnight stays. It gets pricier on weekends, and availability is limited--so book early. I had the room decorated for my birthday, and it was perfect. It came with champagne, chocolate-covered strawberries, a "Happy Birthday" balloon, and rose petals on the bed and floor--such a romantic and thoughtful setup. There's only so much I can share (and post!) about the room and jacuzzi, but just know: a time was had. Definitely a birthday to remember. The rainfall shower and bench added the perfect touch of luxury. If you're looking for a private, elevated experience--Aura won't disappoint.

I booked the Luxe room at the Midlothian location for Father's Day 2025. It was supposed to be a…read moreday of relaxation; However, the front desk clerk Hannah made my experience horrible. At 1:00am the room phone started ringing uncontrollably. I was startled out of my sleep. The phone on the second floor was inoperable. I had to run to the first floor. Upon answering Hannah proceeds to ask .... " Did you pay for your room" ... excuse me... did you pay for your room..... I answered her " yes I have the receipt " since it was Father's Day i'd booked the room a month in advance. She then said i'm coming to your room to see the receipt. I couldn't understand what the issue was. if I had not paid then why was I given a room key? I thought to myself... she proceeds to bang on the side door. Which made me even more uncomfortable. I told her my husband and I would bring the receipt to the front desk. Upon speaking to her she then changed her story. She said she thought l'd never check in. Just lying... if that was the case, then why did you tell me to produce a receipt... I was so uneasy, I never went back to sleep. I Left a message with manager Larry concerning the matter. It's been a week and he's never reached out to me. I do NOT RECOMMEND ANYONE reserving a room at any of these locations. I paid over $500 for a night stay and was treated horribly with resolve

it's ok for the price. the customer service daytime is nice, night time i was greeted by the desk…read moreattendant right outside the door smoking a cigarette. this happened 6 times during my 2 night stay. water pressure on sink and shower is low and the water only gets lukewarm. breakfast wasn't many options or seasoned. only one tv channel was available. there were kid toys under my bed, very reachable.(i don't have children and traveled alone).which tells me they didn't t do a thorough cleaning been guests.

When in Crestwood right... WRONG!! By far one of the worst hotel experiences I've had in my…read morelifetime. Starting in the rooms, shower drains were clogged upon our arrival and house keeping never stopped in once during our 4 day stay. In the middle of the night, the AC unit shut off or reset to 75 OF. Breakfast is also a lost cause, very poor effort into everything that goes on in that establishment. Also, the pool and coffee machines were out of order through the duration of our treacherous stay in Crestwood. 0/10

I wish I had found this place years ago! Nice accommodations and fabulous staff. And of course,…read morethe chocolate chip cookies served warm. I found this gem when looking for a hotel that would allow me to leave my care on the premises until I return. They have a stay and park program that I love. I stay the first night, catch the airport shuttle the next morning, and leave my car. No more paying to park a couple miles away and waiting on the shuttle bus to get there to pick us off or drop us off. When you return from your trip, you catch the free Doubletree hotel shuttle back to your car, get in your car, and leave. No need to check back in with the front desk. The shuttles to and from the airport are complimentary. Just give your driver a nice tip.

The DoubleTree by Hilton in Alsip Illinois is a hard place to review. There are some good things…read moreto note but these positive attributes are outweighed by the negatives. Let me start with the good stuff. The rooms were quite nice. To be honest, this is NOT a 4 star hotel, so do not expect a Ritz Carlton. But the furniture and the furnishings were quite nice and new. The towels were thick and heavy. The toiletries were very nice and plentiful. Likewise, the lobby is nicely done and big enough to handle lots of people at one time. We stayed at the hotel because of a big event/meal and, I have to say the event and food there were really good. The ballroom was nicely appointed and the food was very tasty (a hard thing to do when you're feeding about 300 people). But the hotel event staff ran a tight ship and I noticed a fair number of people going back through the buffet line for seconds. That is a good sign. Okay now to the bad stuff. The front desk staff were not very friendly or helpful. They looked at you, if they did at all, like you were bothering them. Housekeeping was sub-par; slow and they did not really clean anything. The bar and the dining room were also not good. The food in the bar and the breakfast in the dining room were not worth going back for at all, ever! One final thing to note is that the hotel is isolated in an area that is not so nice. Surrounding businesses are not interesting, there are no good restaurants and there is no place to shop if that is your thing. The hotel itself might be worth a 4 star rating here but the negative aspects drag it down to a 3 star review. Do I recommend this hotel? No.

The staff was pleasant, but the room left much to be desired, especially at upwards of $200 per…read morenight! The nozzles in the shower head were dirty and clogged, with only about 2/3 of the water coming out. Plus, streams were shooting off to the side, which sprayed outside of the shower even with the curtain pulled. There are sizable cracks along the shower stall and all along the walls throughout the entire room, and the ceiling looks a mess, too. A portion in the center of the room looks like it is about to collapse from water damage above. Panels from the blinds are missing. The carpeting is visibly stained and gross. The smell of people smoking weed throughout the entire 4th floor was enough to stink up my own room as if I were Grateful Dead show. And I woke up to rainwater pooling on the windowsill next to the bed. The $200-per-night cost is for the illusion of elegance, but the in-person ambiance has all the aesthetics of a Motel 6 experience.

Well, I can finally bring myself to write this review. Georgio's was the perfect setting for the…read morecelebration of life brunch. The staff was very welcoming before and during the celebration. The food was really tasty. Parking was easily accessible.

Save yourself some heartburn - AVOID this hotel !!…read more On 12 May, 2026 (approx 8:30 PM) I called The Hilton Garden Inn, Tinley Park, IL (HGI) to cancel 2 rooms (each over $1000 over 3 nights) I booked on 7 May. When front desk agent (I recall as "Erica") promptly emailed me the cancelation confirmation, I explained that there was only ONE cancelation # and that it showed nothing linking it to what I booked: no reservation #, no listing or description of the canceled rooms, no canceled cost .. nothing at all by which I can verify what this cancelation confirmation # actually applied to. Customers need and deserve such information as a matter of business practice. Hilton disagrees and seemingly wants only that I trust their internal word for it that they canceled the correct rooms. Minimally, it would involve more time lost straightening this out ... with people like "Erica". "Erica", asserted that it DOES cover both rooms .. I looked again .. not true. She then said simply, and impatiently .. talking over me and cutting off my response that it does and .. essentially .. boiled down to that I had to take her word for it. Likely, Hilton uses a too-brief standard cancelation template. TOTALLY inadequate from the customers' perspective. My room reservation showed, in detail, what I reserved - why won't Hilton show me, in detail, what I canceled ?!? When I asked for a manager, "Erica" said there was none .. Really ?!?! As a retired 33 year airline pilot, I've NEVER known ANY hotel in ANY part of the world having no night manager available. Finally, "Erica", being completely disinterested that I'm still left with a cancelation # that does nothing to show/prove what exactly I canceled .. said that she couldn't help and hurried me off the phone. This encounter with this hotel is now my second and last ever. At check-out last year in early April, I recall having to spread out all the paperwork and mark all the errors .. took nearly 30 minutes .. with followup days later for resolution with this hotel. Ultimately, aside from their rude and snippy desk clerk, this problem seems to belong to Hilton corp. for its entirely unsatisfactory cancelation-template (presumably) email. Do yourself a favor - stay elsewhere.

The hotel's pool has been in need of repair for a couple of years now and management or ownership…read morehas decided not to fix it. Also, the front desk during the day is rude and puts you on hold for several minutes and then tells you to call back in 20 minutes. Apparently instead of maintenance showing up at 7am on Sunday they let them come in whenever they want. The door on our bathroom didn't close correctly, the door for the refrigerator cabinet didn't close correctly and the beds need to be replaced in room 126. This is a $89/room hotel at best. I will stay at the new Hampton Inn or Holiday Inn express on 191st and Lagrange next time.

We stayed at the Fairfield Inn the night before a graduation party in the area as we live pretty…read morefar away. Check in was easy and pleasant and the hotel is on the smaller side, but clean. Our room was nice; when I booked the room, only doubles were available... we didn't mind. The beds were comfortable and we slept well. The hotel could use a little make-over, a little update, maybe. Breakfast was your average Fairfield spread with coffee, eggs, sausage, yogurt, breads and I think there is a waffle maker but don't quote me on that because I don't eat waffles. If we ever find ourselves in the Tinley Park area, we will definitely stay here again.

The customer service was friendly. The rooms were very clean. Plenty of parking. Television menu…read morewas reasonable. They have a small breakfast bar in the morning, a pool that isn't open most likely due to covid. I like that they have free WiFi and a printing/computer as a resource which could be of use. I didn't like that they didn't have trash bags for the garbage cans in the room, rather small detail, seems unsanitary or rather is unsanitary really shocked about that especially with COVID but all else was well. I like the colorful rooms. And it was quiet this weekend and I had no problems with this stay.

This hotel was a great option for my quick stay. You can tell it's on the newer side. My room was…read moreclean and had everything I needed. There was a slight smell but since everything was so clean, I'm pretty sure it was just a cleaner smell that I wasn't a fan of. The breakfast each morning had lots of options. My favorite things - the 24-hour coffee and tea station in the lobby and the little screen in the elevator showing the weather and news. It's the little things.

Clean carpets and scrub tiles. This was my sock walking to the bathroom TWICE! Upon arriving back…read moreto hotel after a concert we were met with 7 police cars! When we got to our room there were two cops talking to a man and woman caddycorner from our room. We asked if there was anything to be concerned about and the lady said no it's a birthday party. Ok???? Do not recommend!