Mold in the bleach/detergent section of most washing machines. Owner was in my personal space attempting to intimidate me at the coin machine, but neither he nor the other person working there would explain why when I asked. Very confusing experience. Left with damp clothing and went to another laundromat. read more

This place is super close to my house, so when my dryer broke I brought 3 wet piles of clothes and got them dry in 24 minutes! Lots of machines, vending machines and typical laundry mat stuff. Hours are 9am to 9 pm 7 days a week. No reason to give them a low rating because you showed up too late (other reviewer). Had lots of laundry buggies to haul clothes around. I would recommend. read more

Terra Laundry - My son drinking some milk while our clothes dry. - Laundry Services Near Me - Tacoma, Washington

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Nice clean place to do your laundry. Very friendly, helpful staff. 4 different size washers, 2 different size dryers. Plenty of machines, folding tables, laundry carts, benches and comfortable chairs to sit in. 2 change machines on site that look ancient but still work. They also have a couple vending machines and a few video game machines. About average prices to wash and dry. read more

This place is crap. Went here for years because it is so close to the house, but recently found a better mat to use. Never had a prob. The younger Cat behind the counter was coo. It's the older owner and his, I think it's his wife, that made me never want to go back here. Several times both myself and my Hubby had bad experiences and still went back due to locale. First time one of the washers stopped running and didn't finish washing, I told the wife and she blamed it on me stating I used to much soap. I'm old enough and have been washing clothes since I was 6, so I know how much soap to use. She wanted me to move my clothes to a new machine and implied I should pay to start again, I was like no and no and umm no....I dod move them but she ended up paying. Second instance, I put clothes in large capacity dryer, mind you it was larger combined load of towels and unmentionables. I put my money in, enough for 60-70 mins then like most all of their other customers, I left. I set my cell phone timer to 10 mins before end of dryer time and went home to hang a load of clothes on the clothesline that I dont dry in the dryer. Had a sandwich. Played w the dogs and waited for timer to go off. I headed back and when i walked in I see my clothes in a basket/cart and the older guy had placed a load of his personal clothes or maybe it was a drop off load from a customer, in the dryer i was using. Mind you I still had 5-8 mins left since i only live right around the corner. He said dryer cycle ended, i told him that cant be since my timer was 10 mins off from end of dryer. He pretty much moved my still slightly wet clothes into the basket and used the last on my money to dry some other persons clothes. I hated this place at that point. My hubby went in for the last time, again been going here since '08. He put clothes in then went to walk out and woman told him he better come back people leave and let wet clothes sit which we NEVER do, and yet she accused him of being one of THOSE people. He was done with them and we found an awesome place but just a bit further away. Couple weeks ago I went to The new place and it was soooo packed I had to come back to Terra. Pulled in and the lot had parking avail which it normally doesn't because its small and awkward parking and peeps usually block you in by illegally parking, but it was empty-ish. I did my 3 loads, ran the hanging clothes home, went back to fold and I witnessed the crappiest display of customer service ever. While folding, the woman rudely sweeps store floor, lazily mind you. Just the main walking paths and my feet without asking me to move or better yet waiting 5 mins for me to leave. I over hear her tell a man "use that one" gesturing to a dryer. He said "I'd rather use one that's not burnt". She laughed at him and said "it doesn't get on the clothes". He referenced most people clean the machines. She mumbled something and walked away. Few mins later the old man comes up which is one of the rare times I've seen him move from behind counter. He usually sits on his a** eating and watching videos. He said "excuse me can I ask you something" to the man said "sure". He then proceeded to ask him to name any place that cleans the machines. Mind you his floor is grimy, dirt hair lint etc. Machines have powder soap all other the top some wet and clumpy others dry and dusty. Some of the machines make noise like shaking a change jar etc. Bathrooms never have soap or paper and has a sign that says "No Public Bathroom". Man names off a few and says and they are nice and let you use bathroom. Older guy says we have bathroom, but sign implied you can't use and who would since its just as filthy as the establishment and they can't wash hands when done. The customer held his own and I was like did you really just confirm you dont clean and that no other establishment cleans!!!!! I was floored, especially since the place I found recently is immaculate and they maintain, clean, and continually sweep, mop and also shut down machines on a rotation to service. This guy is full of $**$ and I learned my lesson. Even if my new place is really busy.....I'll wait. Never going back to Terra again!! read more