Good people ! Lady spoke to me over the phone for half an hour try to understand what was going on!…read moreCame in checks on us gave a few shoots ! Super doctors well done! Free exam too thank you !

After visiting this vet for a decade, it was time to move on. This may work for some but no longer…read moreworked for us. We've had 3 different dogs as patients at Riverview. They're never willing to answer questions over the phone, always seem to be a bother when you call, and prices have become inaccessible to most. It was a shame to move on, however, I don't think they will blink an eye as they never seem to remember who we are anyway.

Southside was able to get us in quickly. The technician who cared for my dog was knowledgeable and…read morethorough. Dr. Jordan was friendly and answered all of my questions. The visit didn't feel rushed and the team at Southside was really nice.

I would def be taking my fur baby back to this vet. Not only was the receptionist the loveliest…read moreperson ever when making my appointment, but all the staff I interacted with during my time there were beyond helpful, informative, and super kind. My sweet baby was super anxious upon arrival but all the lovins and treats from the friendly staff sure made things a lot better. Dr. Jordan Marcan went above and beyond. You can tell he truly cares about animals and he answered all my questions. The facility was easy to locate, super clean and we got seen right away.

They were able to get me right in. My dog was stung by either a hornet or a yellow jacket . She…read moreimmediately had an allergic reaction and had difficulty breathing. The Vet and her assistant were absolutely outstanding.

I had a great experience at this place! The staff are all very helpful and kind. The veternarian…read morewas very bright, patient and upbeat! Explaining everything very thoroughly. I will be bringing all of my animals here. I definitely recommend this place!

I brought my pet here with severe pancreatitis. After already taking them to two separate vets in…read morethe last 24 hours. They charged me an exam fee before they even asked details about them and were shoving credit cards in my face before even showing me the bill. They gave me a bill. That was literally my entire life savings. And that was the amount before treatment. I asked if I could step outside. I went out there sobbing. And the nurse came out in the parking lot and said "look on the bright side, you have the money already so you don't even have to get one of our credit cards!" And then she said "I know what it's like to live pay check to pay check just like you are about to" I literally cannot think of a worse more inappropriate sentence to say to someone incredibly scared for someone they love. Who can't afford to give them the care they need I called my vet and stayed on hold for an hour. And then they told me I can get literally the same treatment tomorrow morning for 400 dollars. I went back inside told them I was leaving and they convinced me to do an ultra sound and then gave him fluids without telling me they were. Which I would have supported either way but they didn't ask I did ask them to give him pain medicine. And they didn't give him any pain medication until discharge. Which was two hours total with no pain relief I'm not saying they are all bad, they had some really nice nurses there. But the way things were handled and them not treating his pain are things I'm not ok with it is not the next day, they assured his ultrasound would be sent to my doctor first thing in the morning. which it was not. my vet said they would reach out and ask for the records but I'm really not counting on anything. we will see what they do though

After my expeirence with VCSG Oncology, I would not recommend this place. While the veterinarian I…read moreinitially saw was clearly intelligent, the overall experience was negative - the cost of care does not match the level of attention or compassion when you're taking your baby there for treatment. One of my biggest frustrations was that after the initial appointment with the veterinarian, I was essentially dealing with the technicians rather than being able to communicate directly with the vet about my pet's care. I understand that technicians play an important role, but there were times when I wanted to speak with the veterinarian and felt like I was unable to get that level of communication. They even wanted to charge me for a phone call. The technician, Jordan, was particularly frustrating to work with. I found Jordan to be impatient and, at times, rude. When you are already dealing with the stress and worry of having a sick pet, being made to feel like you are an inconvenience is incredibly discouraging. The services were very expensive, understandable to a degree given that it is cancer treatment, but it felt very money-hungry like they were just concerned with how much they could charge me vs taking care of my dog. To sum it up, the veterinarian seemed capable, but the communication and customer service issue made the experience very difficult. Based on my experience, I would recommend that pet owners in the area consider looking into University of Tennessee Veterinary in Knoxville before committing to treatment here. I wish I had explored that option myself.

So I took my dog to the vet yesterday for an exam. They gave me the invoice. There was a charge for…read more"Disposal of the Needle". It was $10.00! They charged me ten dollars to throw the needle in the sharps container. The practice is Animal Clinic Downtown 2223 E 23rd St, Chattanooga. They have turned waste disposal into a profit center. Example: Ten (probably on the low side) disposed needles a day times a 5 day work week, times 4 weeks in a month comes to... 200 approx needles in a month @ $10 equals $2000 a month!!! Has anyone else ever been charged for this? Disposal companies such as Stericycle charge WAY under this amount.

Customer service is so good such a clean establishment. Very thoughtful of the animals.read more

Friendly local business with a great selection of healthy pet products. Easy in and out and they've…read morehelped carry bags to my car when my hands were full with my baby (Thank you!). Only suggestion would be to open earlier (like 9am) and/or stay open a little later (at least on Sunday--we missed the window so our dog will go without his regular food tonight because we didn't realize we didn't have enough of his specialty food until 5:30, which they closed at 5 (M-Sat is 7pm)). Or, would love a subscription type service so I don't have to think about it. Other than that, no complaints. Always a good vibe in here.

I absolutely love this store! Nooga Paws is a great place for your pets needs. They carry a wide…read moreselection of pet products from harnesses, toys, treats, to a variety of dog foods, clothes and blankets, and grooming products. They even have an in-house bakery. If you're coming for cat products, you have some options, but not as much compared to the big chain stores. They even have a dog wash station! The self wash stations are available by appointment and also on a first come, first serve basis. The stations close at 6 pm Monday through Saturday and close at 4 pm on Sundays. Wash and dry time is limited to 30 minutes total per dog and costs about $15 per dog. Add on's (de-shed, for example) are available too. A rewards program is also offered in which you can obtain points and use them for a discount when a certain threshold in reached. Also, check their website for monthly promos, too! Lastly, we were also told they have two sister stores as well: Play Wash Pint (barks and brews) and Play Wash Stay (boarding and daycare). We look forward to checking out each one. Just love this place! Everything you need for your furry friends is here with exceptional staff, who are very helpful, friendly, and knowledgeable. Bring your pet in for a friendly shopping spree ;-)

I was told by another dog lover that I did not have appointments with the more holistic doctor…read morewhich sucks considering that is in the business name. Suffice to say, even though I paid half a grand within three weeks I was able to get the assistance I needed outside of their four walls. I would suggest any run of the mill vet or make an appointment to see Dr. Smith. Hopefully you'll get better results. Also, before wasting any time going to their store, which they will refer you to for purchases you might want to save time and go elsewhere. After spending close to $300 I went downstairs to buy food and was ignored. I went to Nutrition World where I spent $200 and was helped by Stacie.

Our sweet girl has a lot of neurological issues that put her on loads of pharmaceutical medicines…read more Dr Smith has been wonderful with her and with us explaining what's going on with her and ramifications of the medication she's on. Through careful diet and holistic supplements we have been able to reduce her from 5 different hard core meds to one and that one is half what she was on. She's doing great, looks great and loves to go to CHAI to see her friends. Dr Smith is a truly caring and thorough vet that only wants the best for our girl. We cannot say enough good things about this place!

I miss this place so much…read more I found my dog Lucy after she was tossed out by some a-hole when she was about 6 weeks old. I brought her to Shallowford Animal Hospital at the suggestion of a friend and was blown away. It's very clean, the staff is kind and accommodating, and they definitely take advantage of 21st century technology, with computer in the exam rooms and a very convenient monthly automated billing system. Their wellness packages are totally comprehensive and very reasonably priced, especially since it meant that all her preventative services were included and would be taken care of. Their staff at the front desk are amazing, by the way - they have listened to me freak out hysterically after my dog was injured and have gotten me last minute appointments on more than one occasion, plus they are great with email correspondence which is oftentimes a lot more convenient for me. I have seen both Dr. Mabe and Dr. Bearden and found them both to be incredibly attentive and patient, which is helpful when you have a 50lb spaz dog like mine. I have also brought dogs to them that I have fostered, and I have recommended them to all my friends, even the ones who don't have pets. Sadly I had to move away for grad school, and I suspect my standards may be set a little too high after this since I'm not sure another vet will live up to the experience I've had here. But if I ever make it back to the Noog this will be one of our first stops.

Had an appt. Got there early. I did ALL paperwork online before I arrived, and I was asked (as…read more"confirmations") the very same questions. I was early, and they did go ahead and put me in a room with my pet. Problem is it was a 1/2 hour past my appointment time, and I finally left the room and my pet to confirm my appt. I told them I'd wait another 15 mins (would have been 45 mins past my appt time). So, the front desk clerk (technician?) apparently went to the only doctor working that day, and the doctor said it's going to be more than 45 mins (past my appt time) -- maybe longer before I would get seen. Mind you, I arrived early and all my paperwork was complete. I told the tech that I'd go ahead and leave. They said, "Well, yes, we can make you another appointment." I said, "No, I won't be coming back here." I spent all that time doing the paperwork and packing my pet up to go to the appointment, and that's it. How would you feel if this happened to you? OK, I get it, you may have only one doctor there that day; however, you are all about texting/phoning the client, so, why didn't you give me text/call letting me know the situation (they had no shortage of people up front), and I could have rescheduled without having to go to the appointment, to only sit there all that time. My pet was in the carrier the whole time, and was more concerned about it than my time. There was no engagement with the techs up front. I had to do all the engaging and asking questions. Noone ever came to check up on me or anything until I started engaging with them (being proactive) 30 minutes into my wait. I will hopefully find a good, engaging, economical veterinarian for my pet, in the Chattanooga area. I will use Yelp to help me find the best that my pet deserves. I'm being generous giving two stars on this one.

Well I left my boxer over Christmas and picked this place because of a camera in the kennel. My…read moreboyfriend was watching Delilah on camera and said something is wrong with her backside. I only went to Savannah, GA and drove as fast as I could to the kennel. Sign said no pickup until after 3pm. I'm there - they wouldn't let me go back to see her when they brought her out I noticed something was not right with her backside. I asked what happened to her? The girl looks at me and says I have no idea she goes but you did sign off on liability. At this time, I just wanna get Delilah home, but I wanted to come across the counter and ring her neck I looked at her and I said I signed off on liability, not negligence. You have veterinarians right next-door. Something happened to her and she should've been seen. After going to an emergency veterinarian in downtown Chattanooga $8000 later, my dog who just turned four in 2025 is handicapped. She has damage to her back vertebrae's and her anal sphincter. So in other words when she has to go poop, her little nub will go straight up in the air, I have to run to get her outside. She has no control. She also can't wag her nub anymore either I would never recommend this place and I have medical records to back up improve what I'm saying is the truth. I now have a dog that if I need to board her and I have found a boarding facility that I do love she has to wear a diaper. Biggest mistake I have ever made, and I have to live with this for the rest of my life. And unfortunately, so does Delilah.

Thank you so much to everyone who works here. We brought in our sweet kitty who was attacked by…read moreanother animal. The staff at wolftever took her in right away and did everything they could to help her. They were so kind and attentive. They showed true compassion. Our beloved sweet kitty did not survive her injuries but I know with all my heart that she was cared for by those who treated her. I will be forever grateful to the staff at wolftever.

The staff at this animal hospital are kind and thorough when it comes to caring for your fur baby!…read moreMy fur friend Cleo recently wrapped up heartworm treatment here. I spoke with the veterinary staff prior on what the treatment was and the recovery care information I would need to know afterwards. They also let me visit her during the day since she stayed at the hospital overnight after each injection for observation. I witnessed all of the support staff loving on her. When I picked her up to come home, the veterinary staff spoke with me in detail on what post treatment symptoms to be aware of. This place utilizes a blend of modern and holistic medicinal practices to give your fur love the best care possible.

Amazing experience!! We had to evacuate Florida and my dog needed a vet while we were away. I saw…read morethe sign and called and they got me in to see the doctor in 10 minutes!! Everyone at the whole office went above and beyond to help me and my dog. Thank you all for your kindness and care.