First time was great, next three times were all horrible. I understand that my long-haired goldendoodle may have had some matting after seven days of boarding. While expecting a slightly uneven dog due to this, I certainly didn't expect her face and tail not even being evened out. Her ears were not cleaned, her nails were not trimmed, and the hair between her paws was also not trimmed. She was put back into boarding and stunk when I picked her up, and I had to wash her again when I arrived home. The main reason that I gave Teresa a fourth try was to prevent a bath after arrival from a long trip. I am attaching pictures. Never again. It is a shame that she is giving Dog World such a bad name. Scheduling is not very reliable, and I have had many problems in the past even getting my dog done on pick up day after arranging it. I called from out of the country to be sure she was getting done if that tells you anything. Ridiculous! NEVER again. read more