Renee did an amazing job with my wavy hair.. totally sold on her service. The salon has a very…read moreclean and upscale vibe, and everyone is friendly and happy. Totally recommend this salon!

None & Done~ First time appointment with Steven. I showed…read moreup a few minutes early, used the restroom and sat down in a chair behind Steven, who was on his cell phone. A couple minutes after my appointment time, he continued scrolling messages, gave me half a look and called a customer to leave her a message about a certain color for her hair. No greeting or I'll be with you in a minute, just ignored me, so I walked out. I'll never go to Waterstone again. Unfortunate waste of time.

Gabby is an exceptional and talented stylist and an amazing human being. The vibe @ the lovely hair…read more lounge is light filled and engaging. Highly recommend

Wow, what a beautiful space! I came here because my stylist Gabby moved to this studio, and it's…read moreamazing. I will always HIGHLY recommend Gabby for any type of hair styling, and I would imagine the other stylists are excellent as well.

Her delivery and presence was very calming. I sipped some high-quality elegant tea blends in the…read morelounge. I liked that they were from Dobra tea the specialty tea shop here in town. Word on the street is there is a refreshments station somewhere which I did not uncover yet? This is a co-ed lounge is couple friendly. I was a bit sad there was no infrared sauna, bath treatments or foot massager. It sounds like some things are pivoting. All in all, I was here for massage and that was lovely. They had many practitioners and openings and I love being able to get in precisely when I need it.

Pros: Good location, friendly staff person who booked us…read morelast minute for the next day, nicely decorated business and waiting area. Couldn't get two appts at the same time but staff offered to book me a complimentary private steam shower while my friend has her appt so we could arrive together. Very nice offer and the service was impressive. Upon booking staff added the service to my friend's appt booking instead of mine but when we pointed it out so kindly said she would fix it. Cons: Both arrived on time and we informed the staff of the steam shower booking that was supposed to be fixed and noted, but staff went on to say bc it was not in my account she could not provide it unless the next person didn't show up. No apology and no offer of any comp for the mix up especially since my appt was not till later. Asked her to mention the mix up to whoever scheduled us for awareness as I was very disappointed and could have arrived later. Minutes later staff said "oh the next appt is yours to my friend" then said staff showed us to the dressing area. Staff then expressed to me it was probably the owner who booked the appt and that she had no plans to tell her of the mix up bc of that. I thought just the opposite and that constructive feedback is important for awareness especially so improvements could be made. Staff explained that she now was able to allow me to use the steam shower and that we could use it at the same time. Puzzled, I explained my friend was showering in it now and probably wanted her privacy. Waited again before using the shower but if that were the case I may have just arrived later. Experience was very unsettling for me and it showed a lack of good customer service ability to problem solve in situations such as this. Understand that mix ups occur but disappointed in the way it was handled. No complaints about the service itself as this review is mostly for the front staff experience the day of arrival.

It's not a bad haircut... It's just not the one that I asked for. I've been growing my hair out for…read moretwo years and we agreed to a length, but the finished product is about 6 inches shorter than what we talked about. Now it's shoulder length and I was wanting it still long enough for summer ponytails and messy buns. I can pull it off, but I won't be using her services again. It's unfortunate, because she's a nice person and I love the idea of having someone do it at the house. Every time I look in the mirror, I'm kind of sad.

I can't say enough good things about Crystal or her styling prowess. She intuits what you need and…read morewhat looks best. A true artist. I have finally found my Southern Oregon stylist--3 years after leaving the SF Bay.

Serah offered careful attention and suggestions on my first visit to this lovely salon, located in…read moredowntown Ashland. I was so happy with the results and have already booked my next appointment.

I needed a haircut while I was in town and Drew fit me in with little notice. New style, excellent…read morecut. Would definitely go here again if I'm in town again! Thanks!

All I can say is wow!…read more No joke we had to call over 15 nail salons and NONE had openings until end of month and or over two weeks. We easily made an appointment online with Hannah. She was very kind and did a wonderful job. She communicated with us, explained the different enhancements. I got gel and my friend got a paraffin wax that made her feet so smooth. Hannah took her time and held good meaningful conversation, thanks Hannah! I must note very clean salon, door is kept locked of safety, and washing hands is a must before entering.

Highly recommend for a mani pedi. Staff are very friendly and professional. My cuticles have never…read morelooked so good. Usually my finger polish only lasts for a week at the most, however this manicure lasted almost 10 days.

Absolutely cannot say enough good things about this salon and all of the stylists. They are…read moreextremely knowledgable! Their prices are reasonable and at market, but the quality they deliver far exceeds anywhere else I have gone in the area.

This request for a review came at the most opportune time. I had just looked in the mirror and…read moresaid to myself, "WOW - Julie did a beautiful job with my color!" Not only is she skilled with color and cut, she is consistent! I am always satisfied with my hair which cannot be said for many hairdressers. Thank you, Julie!

I researched stylists with color expertise and read some very nice reviews for Troy…read more They weren't wrong. I drove to Ashland from Klamath Falls and met Troy in his lovely salon. Not only is he a real expert he is also a very nice man. He immediately put me at ease and listened to my concerns while offering his extensive advice as to what he thought might work best. I am thrilled with the results on my blonde hair which was rather washed out. He is also a fantastic stylist. This happy client went on her way to a very nice lunch! Thankyou Troy, Marie

Troy is awesome. He's great with clients and very talented. The shop is clean and nicely decorated…read more I love going there! I always leave very satisfied and happy!

I very rarely leave reviews, but my experience at Chloe Nail Salon was egregious enough that I feel…read moreobligated to warn others. I paid $124 for a basic gel pedicure and a dip powder manicure. The woman who did my pedicure did an excellent job with the polish, though "basic" truly meant bare-minimum basic. The real issue was the dip powder manicure done by the owner, Lee. From start to finish, the service was unacceptable. There was zero cuticle work and no hand massage--just an incredibly rushed process where she managed to burn me three separate times while constantly talking on her cell phone. Dip powder is specifically known for its durability, yet my nails started chipping after just three days. When I reached out to Lee to ask for a repair--standard practice at almost any reputable salon--she offered absolutely no fix. Instead, she dismissively told me she would "do them thicker next time." The implication that I would come back and spend more money after receiving burns, chipped nails, and terrible customer service is completely insulting. Save your money and go somewhere that values your business, respects your physical comfort, and stands behind their work.

All the other nail technicians are amazing and do pretty good work, only have ever gotten terrible…read morework from the owner Lee... not very surprising by the way she tries to rush everything and get it done fast and not do quality work, never does a good job and is very cold and rude to customers. KB nails is a way better option or even Oasis nails and spa. Go somewhere where they take time to actually do good work and don't overcharge. If you do want to go here do NOT schedule with Lee.

I have come to Morgan off and on throughout my time of visiting Oregon before I officially moved…read moreback. Now Morgan is my go to stylist and does a fantastic job! Morgan takes the time to listen and understand what I want before she cuts my hair and that to me is important. More importantly my hair always looks amazing! She did my eyebrows the day and omg I don't think my eye brows have ever matched those of my old stylist in Germany but Morgan made it happen and they are on Fleek!!!

Best men's cut I received in Ashland and it included a wash and head massage. It was also the best…read moreprice. I have gone to 5 others in Ashland. This was by far the best cut and service. I'm not going anywhere else. Yes, it is a small operation. Open the door, go in and make yourself at home until your time. I like people watching out the front windows.