Much like the previous review, I was pleased when I first moved in. I lived here for two years and did not really experience any issues until my lease was coming to an end. Apparently I had missed a rent payment from a year and half prior when I had traveled out of the country. I never received a late notice or anything saying I had missed one. Obviously, that is my responsibility but it purely just an oversight of my behalf. I tried calling management to get clarification as to where I had missed, to compare to my records. My calls were ignored. They will only communicate via text message and that's only when they need something from you, not when you need them. When I tried to rectify the issue I paid two months of rent at once (plus late fees) and explicitly asked if I was good to go. This was on the day I moved out. Now, several months later (now that I'm living in a completely different city) they have decided to keep my security deposit ($650) plus they want and additional $432 for "cleaning fee." Even though my apartment was spotless and the building manager, Homer, said it was good when I moved out. They claim it's for repainting but the manager had told me that day that they had not repainted since the apartments were built.
Clearly I was not pleased about the additional "fees" and wanted clarification from the landlord, Tammy, as I was sending her copies of cleared checks to prove I had paid. I told her this was the most unprofessional experience I had ever had and that I would certainly not recommend her business. She devolved into calling me names. She claimed that she did not need to answer my calls or texts because it was my responsibility to know. At this point I certainly have overpaid, but I'd pay almost anything to be done with them. They certainly fit the bill of the terrible landlords for which Morgantown has come to be known. All I can said is beware and good riddance! read more