Wonderful experience. The owner was delightful Would definitely shop there again. They even give a…read morediscount other than veterans and first responders.

I wish I had a better experience to share. I didn't have a good feeling leaving this store after a…read morelong day at work on Monday afternoon October 28, 2024. Customer service wasn't very good for my first experience in this store. I was even followed outside of the store until I got into my car. I couldn't shake that feeling that the manager was more concerned about me shoplifting.

Terrible customer service at this location- Not friendly at…read moreall, trying to return a pair of shoes and I have the receipt but they will not return without the box! They just lost a customer because I will never shop here again.

Incredible store! Clean store. Helpful employees. Great selection of everything. Nike and Under…read moreArmour are their stars. They are showcased as you walk in. Sales people are college educated boys. Great prices on Florida Gator sweat hoodies. Great store! Fishing equipment is way out of this world!

as a transplant I was so impressed by excellent customer service…read more.. Nice selection, clean store.....good deals....possibly best store in mall. I'm a huge sports fan, all over the country....this is a neat little spot.

I guess it's nice. But c'mon "Globall" sports. Even the logo has world countries but it's ONLY USA…read moreITEMS in this shop. No good. And just not enough variety in general.

Awesome place for runners. Huge selection for just about everything that you're looking for to make…read moreyour runs fun, enjoyable and comfortable.

We came here after wanting to try cloud shoes for a while now…read more We walked in and I thought to myself, damn this is a small store that was crowded. Then I had to put my name on a wait list for a expert to get my shoes. I then after about 6 min I met Debra. Debra had a boot on her right leg. So I was like damn I'm about to make Debra work hard and she only got 1 good foot. So Debra then brought me numerous boxes of different company's shoes. I tried on at least 12 that I can remember. I ended up after all that going with the Cloud Monsters and Cloud Swift. The monsters are really interesting to walk in. Anyway, Debra was awesome and the shoes so far so good. I can see why this place is the top 50 stores for shoes in the country.

I had a very frustrating experience trying to pick up a firearm order at Bass Pro Shops. I recently…read moremoved, and my driver's license still shows my old address. I brought my valid government-issued photo ID along with my current vehicle registration showing my updated physical address. Bass Pro's own pickup instructions say that if the address on your photo ID does not match your current residential address, you may be required to provide a second form of government-issued documentation with your current physical address, such as a vehicle registration, voter ID card, concealed carry permit, hunting license, etc. That is exactly what I brought. My driver's license was my photo ID, and my vehicle registration was the supplemental proof of current address. However, the employee/manager still turned me away and acted like I was trying to use the registration as a photo ID, which was not the case. To make it even more frustrating, I contacted several other local firearm shops afterward, and they all said that a valid driver's license plus current vehicle registration is acceptable for this situation. So it appears this was either a misunderstanding by the store or an overly restrictive store decision that was not clearly explained. I understand firearm sales require strict compliance, and I respect that. But customers should not be turned away when they bring the exact type of documentation Bass Pro's own instructions say may be used. The process was confusing, poorly handled, and wasted my time. Very disappointing experience.

Bass Pro Shops is one of my favorite places for outdoor gear. The store has a huge selection of…read morefishing, hunting, camping, and boating equipment, and it's easy to spend hours just looking around. The atmosphere is unique, with wildlife displays and aquariums that make the visit enjoyable even if you're not shopping.

Two associates here helped me today. They didn't have the specific top I was looking for but they…read morehelped me find one at another store. Very friendly staff!

They're always helpful. The manager there is great and you can tell she instructs her employees…read morewell! I always buy my sneakers and socks there!

This is not a real business. if ask if they are open, and the response is "what are you looking…read morefor", yet the establishment looks like the best club they have is from 1990. Do not waste your time. The owner sounds like a turd.

John is a great guy to do business with. He has a large selection of gloves . His prices are very…read moreresponsible.

About 6 or 8 weeks ago, I purchased a plastic golf ball shag tube for $20. I asked a clerk if the…read moremechanism for keeping the golf balls was sufficiently sturdy, whcih he assured me it was. Last week the mechanism broke off and I went back to the store. I had the tube, showed it to 2 employees. One said he couldn't help me as I had paid cash and there was no record of the purchase. The 2nd asked me what I had thought by using a tube for plastic golf balls for real golf balls. He even brought me a kid's tube, loaded with plastic ball--and which was clearly not the same produce at what I purchased--and told me they would not give me a store credit. Apparently, they don't sell the tube I purchased any more. The treatment I received is unacceptable and over a $20 store credit not only has Golf Galaxy lost me as a regular customer, but I will tell people who ask me about Golf Galaxy to go somewhere else. Short-sighted employees do more harm to a business that shows up on a balance sheet. Bye Bye, Golf Galaxy.

Great selection of everything golf! Love to check out all the shoe selection and club selection…read more Helpful staff

We went to South River Outfitters on a whim, and ended up buying my new 12-foot precision Pescador…read morekayak. Ed, the proprietor, was super knowledgeable on kayaking and its equipment. He was super helpful in helping me select the right fishing kayak for my needs and gave us great tips on how to properly Stow the kayak and what equipment I would need to add for fishing. The day we bought the kayak, we didn't have a memes two trailer at home. And let us keep it at the shop until we were able to get a trailer and take it home. Looking forward to going back with our kayaks, and exploring the river system.

Drove 90 mins based on the recommendation of the sales person at a mega store... well worth it. Ed…read moreis the owner who is onsite and knows his stuff, stocks the best brands, and doesn't push you at all. He spent a lot of time helping us find what we needed and steered us away from more expensive options and upgrades several times because he saw it was more than we needed. Highly recommend after today's first visit m. Great experience and an excellent example of shopping local.

Want to give a big shout out to Al, an associate in your Stuart store. He brings a solid knowledge…read moreabout marine products, professional courtesy and a great sense of humor in dealing with the customers. If he doesn't have the answer to a question or the store does not have a product I need, he will go out of his way to get the answer or product I'm looking for. I've watched him straighten up the shelves with pride while some of the other associates will just pass by an area that obviously could use a straightening. West Marine could use more staff like Al!!

Horrible customer service by manager name Collin. I'm a regular customer there almost every week to…read moreget bait and fishing supply and have dealt with him a few times. I bought a star rod last year there and it snapped on me the other night I took back since it is under warranty. He basically told me I'm sol and the manner in which he told me was very condescending. I wasn't happy. I also reminded him that the bait he brought 2 weeks ago was horrible. It was thawed out several times it seems like and couldn't even hook it. His response it there's a shortage and whatever his supplier beings is what he have. He was the one also trying to pass off glass minnows as silverside to me a few months ago. Good thing I caught it as I was about to pay for it. Not a good experience dealing with him at all.