The view is amazing and the floating cabins could be amazing with a little effort, but I am not…read moresure the owners or staff are invested in the success of this location. Negatives; 1. Smell, there is something wrong with the septic set up for the floating cabins. We camp and have used campers with septic tanks that have to be emptied but the whole cabin smells of horrible septic gas... we even used air freshener with no help. 2. No real heat, I get that we visited off season but one small space heater does not heat a cabin of this size. There is a central heat system that does not work. We went to Lowe's and purchased additional heater and the place got comfortable. It could have been helpful if the heat wasn't set to off, even though we requested a late check in and pre paid the staff could have at least turned the heaters on being in was in the low 30's. Also the window air conditioning units let in a large amount of cold air. 3. Off season, no on-site restaurant, no available delivery and no bait in the store. The toaster oven in the cabin was barley operational and was missing the power button. All items that could be added to their website to help off season guests be prepared. 4. Their cancellation and early checkout policy. Guest beware they will not refund you even if their equipment is not operational. This is not a fair business practice to me, since it's apparent they are not big on maintenance of the units. 5. Not a clear path to floating cabins. Gas pump with a door that is open and flapping in the wind makes it hard to get pass during windy weather.

If I could give zero stars I would. Super frustrated with this whole experience. The first boat…read morethey gave us wouldn't even start at the marina, so we had to wait around while they cleaned another boat for us to use. When we finally got out on the lake, that boat kept shutting off and the oil light kept coming on. We ended up stuck floating in the middle of the lake because the boat wouldn't start. When we called, they basically brushed it off and said the oil light "always stays on." That's not exactly reassuring when you're stranded on the water. The boat kept dying until they finally brought us another one. That boat as well would only go a few miles per hour and would beep loudly after driving for more than 15 minutes at a time -- making us have to stop to take a break. All of this took up a huge chunk of the time we paid , and even though we were told **repeatedly** they'd "make it right," we got absolutely nothing for the inconvenience. No extra time, no refund, no discount. What really made me mad was trying to contact management afterward. We called multiple days in a row and nobody would even talk to me. Problems happen sometimes, but renting out TWO bad boats and then refusing to deal with customers afterward is just bad business. Zero stars.

Upon entering... the cleanliness of the restrooms immediately impressed, setting a standard for the…read moreoverall visit. The lobby welcome center was efficiently managed, providing essential information to guide visitors. A helpful staff member was on hand, offering insights into the exhibits ensuring a well-informed exploration. Adjacent to the lobby, a curated selection of pamphlets was organized meticulously, offering additional resources for visitors. The ambiance was further enriched by a picturesque fireplace display complemented by a Civil War exhibit, which added historical depth to the experience. In essence, the Tennessee Welcome Center served as a comprehensive entry point, seamlessly integrating informational resources with engaging displays. RATINGS & LOGISTICS: - Atmosphere: 8/10 - Exhibit Quality: 9/10 - Service/Flow: 7/10 - Value: 8/10 - Would Return: Yes. definitly returning.

Welcome to Tennessee! I stopped here just to use the restroom and stretch out my leg. Yeah, I'm at…read morethat age. Lol Inside and outside of this welcome station both are well kept. I really appreciate the clean restrooms. I loved seeing all the cute dogs also on a potty break. This is a great place to stop while traveling!

So many great trails to choose from here! There are some that aren't super advanced and have a…read morequick route and others that might take you several hours.

Parking was alright and the overlook loop trail which is rated as one of the top ten hikes in the…read morecountry by backpacker magazine was alright! I wouldn't have given it that high a rating but jt was a nice hike. When you first start the trail there is a fork for the loop, either you go down into the forest or go straight along the cliff. Most people we ran into seemingly walked down into the forest first, which meant they walked uphill most of the hike. We went straight along the cliff wall and ended up walking down hill for most of the 5 mile loop. It really was only the last half a mile that was uphill to get back to the start of the trail. I highly advise to go straight to make less work on yourself esp if you're elderly or with young families. I saw a few people turn around because the hike up was becoming too much. We had three children 5 and under who didn't feel tired until we were into the half mile uphill for reference on the different experiences you can have depending on the route you take.

A rest stop with beautiful views! There are several picnic tables and a nice dog walking area…read more The restroom was very clean, and stocked with necessary supplies. This is a perfect place to take a break from driving and spend a few minutes enjoying the view.

Right off I-24, it's easy to get in and out, which is clutch when you're just trying to stretch…read moreyour legs and keep moving. The restrooms were clean and stocked, and there's plenty of parking for both cars and trucks. I liked it backed up to the water and you can take pics and look out. What really stood out though was the setting you've got some surprisingly nice views nearby and a peaceful vibe that makes it more than just your typical roadside stop. There are picnic tables and even a spot to walk your dog, which is a nice bonus on a long drive.

We actually spotted this location when we were beginning our journey and I took a screenshot of our…read morelocation and when we were driving back through I recognized it and so we stopped. I'm really glad that we took the time to spend a few hours and even spend the night here. This is a really beautiful lake to be able to have a very calm and relaxing time. There are a lot of folks doing night fishing but they do a pretty good job of not shining their lights into the camping area where the tent campers are at. We camped with our tent about 15 ft from the river and it was lovely. The day we arrived was a little bit tricky because we stopped and inquired about camping and we were told if there was not a tent, then the spot was available and to pitch our tent come back and tell him the site #, pay the fee. We did that. But when we got back he said "oh except for that spot". So then we had to move our tent over one spot, however nobody showed up in the spot that we were at that night or the next day so not sure what happened there. But when it was all said and done we had a nice little corner all to ourselves. This is definitely a place that is very convenient to get to off of interstate 24 and if you are on a road trip I would definitely recommend stopping and paying $15 to park there for the night. They also have on the other side of the island an area for RV parking. $30 rate per night, however you can rent an RV spot for a month for $500 and it includes water electric and there is a dump station. Oh! And there is a bathhouse. There is 2 men's rooms with toilet sink and shower, and there is 2 women's rooms with toilet sink and shower. The use of these facilities is included in the camping rate. If you were just here for a day trip there is a really nice boat ramp as well as on the other side there is a park area that is available for use during the day and there are picnic tables and a swimming area that looks really nice. We launched our kayak off of our campsite and went around the lake over to the Tennessee River. When you get to the Tennessee River if you take a left (SW), there is a beautiful cliff face that has birds singing very loudly and it's just stunning. If instead, you go to the right, there is another large area with a big lake and if you look forward and a little to your left (SE) you might see a train going by in the distance.

This is a nice park although a bit odd. I have never seen long term residents at a county or state…read morepark however a lot of the people here seem to be long term residents. The park itself is very nice with a huge lake. Do note we decided to get a spot directly on the lake side since there was a ton of open spots. However I would recommend staying away from the spots at the edge of the lake. There are a lot of geese here and apparently they take quite large and nasty poops... the edge of the lake is covered in geese poop... you learn something new everyday. Other than that it's lovely. Only water and electric although there is a dump station.

2 years in the apartment with 2 cats - and I hit a wall with getting everything cleaned after my…read moremove. I hired TNT to do a moveout clean. The place was definitely cleaner than when I moved in! Bathrooms, floors, oven, surfaces, everything sparkled! And quick response to boot when getting a quote and a call when they were on the way. Worth every penny!

Stephon did a wonderful job cleaning out our apartment. He was very detailed oriented. Thank you!read more

Great day camping for Memorial Day. We shared time with friends in this beautiful setting.read more

Not a bad campground! We came fairly last minute (this is a first come, first served place) and had…read moreto stay in the "overflow" campground. Overall, the campground was clean, well maintained and the manager was very kind! It definitely is more catered to RVs than tent camping, but it was still not too bad. It is next to the water and has a boat ramp and swimming area. We paid by adult tent ($20) and not by tent site, and they are dog friendly. The manager sells ice and firewood but that's it. There is a a cute little park for kids to play, but the whole place is not very large. Some of the highlighted pros: the kind staff, very clean bathrooms (minus dead bugs, but you're camping so it's to be expected. They also have someone who comes and cleans them often). And capabilities for water activities were a plus! Some of the cons include: the swimming area was very unclean (it seems that we must be in a cove of the water or something because there was a LOT of debris and trash in the water.), the "overflow camping" only has a fire pit and picnic table - so be prepared to bring your own grate (we made that mistake). It didn't have grills, or water taps. Also, there is only 1 bathhouse. It was clean and well maintained, but only 1 shower for each gender, although we didn't have to wait to long if we went early in the morning. And the last major con for me was the price. I think for it being a fairly basic site with limited amenities... it should not be 20 bucks a tent. We had a decent time- so not a bad place to stay if you are in a bind.. not a destination though. It seems that a lot of RVs stay there year round.

Excellent spelunking and cave exploring adventure are at Racoon Mountain Cavern and also wonderful…read morecampgrounds. Came here with Troop 513 and our Boy Scouts and adults really enjoyed a truly wonderful and satisfying experience. The cave exploration is definitely an adventure and challenging and pushes you to the limit while being guided by experienced guides. Our cave guides were Tristan and Emily and both were very kind, helpful, and knowledgeable of the cave and their experience definitely made what would have otherwise been a very frustrating and difficult task a fun and truly memorable experience. Tip: you can bring your phone if you aren't afraid to possibly damage or lose it as you will be crawling and squeezing through many parts of the adventure. 5 stars for the cave adventure and 5 stars for the campgrounds. Thank you for all you do for the scouts and making this great experience available to the public!

The campground is beautiful with the exception of a condemned building, debri lying around, leaves…read morepiled high in the middle of campsites. The staff is unfriendly. The Manager confronted us at our campsite after we complained about a parking issue. She brought 3 staff members to our camper. She instructed one staff member to turn on her body camera after and film us. True story folks! We came to Chattanooga for a race. I would never return. We packed up and left immediately. I felt unsafe at this campground. I do NOT recommend.

Unbelievable, could this KOA Chattanooga West be the most self-centered company? We scheduled our…read morecabin vacation months in advance only to find Hurricane Ian bearing down on us here in the Tampa Bay/Clearwater area. We have a small 3 lb. dog who the neighbor was going to watch for us on vacation but because of the storm he was unable to watch. We call KOA and asked if we could add a couple of extra days as we were needing to evacuate as Tampa/Clearwater was going to be a direct hit, they said YES! Asked due to the circumstances could we please bring our dog as we couldn't leave her. Even the Governor is saying don't leave your pets behind. Of course we wouldn't think of it. The person on the phone said. NO. It was against their policy. Because of this we would then need to cancel our reservation. Of course they would cancel but would keep our deposit. WHAT! I said we were not cancelling because we changed our mind, we are having to figure something out because we are having to flee due to the storm. She said that was their policy, no refund of deposit if the cancellation was less than a week. We called Tuesday and our arrival was Friday. Then she went on the say they have storms where there all the time and this is their policy...NO refund. Unbelievable, where is the human compassion? Must say it is not about the money, more about the structure of such an empathic policy. Maybe, I was stressed due to the storm and the unknown feeling of would we even have a home to come back to and my grown children located in Florida too. I was so angry, I found the phone number of Corporate KOA and called as I wanted them to know who truly represents them. The lady who answered was kind, understanding and expressed sympathy. She said she would contact the owner of the KOA Chattanooga West and hope that they would reconsider. She said and did all what you would expect giving this difficult situation. She made me feel like a person again that someone actually care about. Not only what we were going through but the logic to our request and the right thing to do. John called KOA Chattanooga West the next day to see if they would keep his deposit? YEP, they said it was their policy and the pending storm did not make difference and they sent him an email telling him there would be no refund. So if you ask me would I visit there, would I recommend?... The answer is NO as although I am sure it is a beautiful place there personal unkindness has certainly tainted my view. We are thankful that Hurricane Ian spared us in Tampa/Clearwater FL and pray for those who have lost their lives and homes in Ft. Myers. *Note... If you need to cancel please do so according to their policy because they don't give a @#$% about anything but the almighty dollar$. The owners of KOA Chattanooga West should be ashamed!

Campsite #71 is basically a torture chamber. Pretty mush slept under a flood light for 3 nights…read more Zero heads up about this spot and that the lights is bright as day. Other than that nights place. I did right this review three day sleep deprived.