Walked in to no receptionist. 5-10 minutes of standing around when the X-ray tech finally came out…read moreto greet me. After a few minutes of chatting about why I was there, he took me back for X-rays. After taking the x-rays, he talks with the Dr. and then tells me that because of "software issues" the he can't show/message the Dr. my x-rays...the x-rays are unviewable. Dr. finally comes in to discuss the issues I was having with my knee. After a 10 minute discussion, I am given a referral to a different imaging facility to get the x-rays done again. $264. Two Hundred and Sixty Four Dollars...for?

The absolute best Ortho place ever!!! I've been a patient…read morefor the past decade as I've lived in Spring Hill my whole life. I've been here since before they relocated. Nothing but nice things to say for this facility, really kind educated staff. Very patient and kind. I seriously wanted to hug my doctor, I believe Brian. Thanks all.

A bunch of the best doctors got together and formed this group. I have had surgery with Dr…read morePerkinson and worked with Dr McNamara. I wouldn't go anywhere else but to Bone and Joint.

The nursing staff and Dr. Watson were absolutely wonderful! My Issue is with the front desk. I have…read morea new insurance card. It took 40 minutes for them to get things to go through. Part of the issue was they couldn't see everything on the card. They were sharing the magnifying glass. They weren't sure what my name was for some reason. They asked me if my husband was a woman because they thought he had a female name. She kept mispronouncing his name. I don't know what that had to do with anything. They were trying to find out who was who on the cards. I even gave them my drivers license and they couldn't figure out who I was. They could've just copied the card and took care of things themselves while I saw the doctor. Instead, they made me wait for 40 minutes standing for about half of that because they couldn't get things situated. Why didn't they just let me go back and get everything taken care of while they were running my card? also, to beat everything, they wanted me to call the insurance company to see if they were in network. Such a beautiful building and wonderful staff, the front desk was really challenged!

Took my wife in for a knee injury. They took x-rays, found nothing. Prescribed pain meds that…read morethey didn't call in! Still don't have it almost a week later. Recommended an MRI but won't order it immediately. My question is...why not? It's just a diagnostic and I'm paying for it. Not impressed.

Marc & Brittany worked very well together, in concert with Dr. Davidson, to rehabilitate my back…read more After being diagnosed with a fractured vertebrae I thought my golfing and exercising life was finished. But the processes used were great and I'm back on the course. They made it fun too. I really can't say enough about the team. Thank you for helping me.

Such pleasant folks at bone n joint. From the moment you walk in to the time you leave. Very…read morethorough explanation of my puffy elbow and made be at ease knowing I didn't have to chop off the ol arm Thanks

From the owner: At the Bone and Joint Institute of Tennessee, we are dedicated to treating our patients like…read morefamily. We offer full-service orthopaedic care to the Middle Tennessee area and beyond. Our board certified physicians specialize in orthopaedic conditions including spine, foot and ankle, shoulder and elbow, hand and wrist, joint reconstruction and preservation, sports medicine, among others. This location in Thompson's Station will further serve our patients in the Spring Hill area.

Everything . DR. P and his entire staff are more like visiting home than an office. Simply the bestread more

I highly recommend Patterson Chiropractic! My parents loved him, so when I needed adjustment this…read morewas my first choice and I have been totally satisfied. I grew up getting manual adjustments and was skeptical of the efficacy of the activator method. But I love it. It's gentle yet effective, and as I later learned, much safer for a connective tissue disorder (EDS) that runs in our family. The atmosphere is calm and efficient but not rushed. No upselling to products like many chiropractors. The staff are wonderful- friendly, caring and supportive. Give them a try! I'm certain you'll agree.

Worst experience in my life.. H ave been nothing but lied to by all of office staff about being out…read moreof network. NOW they won't even except my phone calls.

I have been diagnosed with several bone and joint related problems in my back that need surgery. I…read more previously had a lumbar laminectomy to help minimize pain. That surgery was performed by a surgeon in Las Vegas. That surgery was considered a minimally invasive surgery. However, it took me nearly 5 months to heal enough to return to work without significant pain. The bigger issue was that I had more issues post surgery than I did before. I developed numbness in both legs and down to my feet as well as having strong shocks down my legs. I was referred to Dr. Arthur Ulm to help me with this issue. He agreed I wad a candidate for surgery given the symptoms I was presenting. I had surgery 4 weeks ago, and feel like a million bucks! He did an amazing job! Not only do I have relief from the aches and pains of joint issues, but the shocks going down my legs to my feet are gone! I haven't had this much pain and discomfort relief in over 8 years. He knows what he's doing for sure. His staff was attentive and helpful to me and my wife. He was very communicative and prepared. I felt very comfortable gabbing this work done under his charge. I would recommend him for anyone asking about him. Very happy with the result!

I was on vacation seeing family in Franklin when my nephew re-broke my pinky. I had a mallet…read morefracture so came to get X-rays since my doctor back in Los Angeles wanted to see if the bone was displaced. I came to the Franklin office to get X-rays and see what Dr. Haslam thought of my situation. He really spent a lot of time with me and clearly explained my situation. He answered all of my questions throughly and was very honest with my choices. The office took my anthem blue cross ppo and I really had a great experience here. I highly recommend him if you have any hand injury. If I lived here, Dr. Haslam would be my go to for any orthopedic issues.

From the owner: We offer non-surgical and surgical options for sports injuries, osteoarthritis, overuse syndromes,…read morebone fractures, tendon ruptures and trauma. We have comprehensive training in the areas of hand, wrist, elbow, shoulder, hip, knee, foot, ankle and spine treatment. We are also proud to treat pediatric patients as well as workers' compensation.

This was my first visit to Howell Clinic and honestly it started off as one of the most frustrating…read morecheck-in experiences I've ever had. I stood in line for 36 minutes just to check in. What makes it even more ridiculous is that I already completed the online check-in the day before. Yet when I finally got to the desk, I still had to hand over my driver's license and insurance card and verbally verify all the same information that was supposedly completed online. So what exactly is the point of online check-in if patients still have to redo everything at the front desk? Standing in a crowded waiting room line for over half an hour when you're not feeling well isn't a great first impression. The process feels extremely inefficient and defeats the entire purpose of offering online registration in the first place. Hopefully the medical care is better than the check-in process, but based on the first experience, the front-end system definitely needs some serious improvement.

Dr Clint Morgan --It took us years to find someone who truly understood what my husband needed…read more When Dr. Clint Morgan took the time to carefully evaluate his case and personally follow up with us, we were in tears. For the first time, we felt heard -- and hopeful. His work has genuinely changed our lives. If you or someone you love is dealing with trigeminal neuralgia, don't wait. Dr. Morgan and the team at Howell Allen Clinic are professional, thoughtful, and exceptionally skilled. The level of care and precision they bring is rare, and we are deeply grateful.

The entire staff was great BUT the first night in an emergency room my husband was miserable & when…read moreI asked for a pillow for him they said "we are out of them!" I find that inexcusable . He was leaning his head on the metal railings, very, very uncomfortable. The other thing that bothered me in all area, was over flowing wastebaskets. They held infectious material. I offered to empty them in the three different rooms he was in but was told they would take of it but they didn't. Staff was professional, caring and treated my husband well.

Care is great, no complaints there. Billing department is incompetent at best. Given an updated…read moreaddress over six times plus notices sent by the Post Office to alert to updated address--still sending notices to the old and no longer valid address, Sent copy of the POA and received confirmation of receipt twice--still say they don't have it. Send bills for items that have already been paid for.

The medical care is adequate, even more then adequate…read more  The problems are with the front desk and the billing department.  I went in for care on 1/15/2025.  I was told it would cost $250 or so.  I paid the amount (plus a surcharge for using a credit card).  Later when Medicare and my insurance processed the claim they said I owed about half that amount. I called Billing and had to leave a message.  The recording said they would call back the next day.  I waited a few (week) days and...no call back.  So I called Billing again and left a message.  Same result, no call back.  So I called the main office (during business hours) and had to leave a message.  Same result as my messages to Billing, no call back.  So I called Billing again and again left a message including the notice that I will cancel my appointment the next week if this issue is not resolved.  That time they returned my call.  The issue was resolved to my satisfaction. At that appointment they took an x-ray of my feet.  I asked the tech if I could have a CD copy of my x-ray.  She did not say no, just sort of acquiesced .  I forgot to ask for the CD when I left. Next appointment on March 26 I asked for the CD and was told they don't have CDs of x-rays.  They said they could email the x-ray.  I confirmed my email address.  When the x-ray didn't arrive I called the office and left a message.  Again they never called me back. I also logged into the portal and attempted to send them a message.  When I clicked Compose I got a window that asks, ":What type of message do you want to compose?".  But there is nothing to select nor anyplace to enter any text.  So there is no way to message them. Normally I would give this information to "management" but there doesn't seem to be any way to do that with a non-functioning compose window.  So now I am resorting to yelp.

dr. a. henderson is fantastic she has been very helpful for issues with the toes and footread more