Dr. Joshua W. Harbaugh, D.O., and the team at Novant Health Nephrology Associates in Winston-Salem,…read moreNC, are absolutely fantastic. From the moment you enter the lobby, you are greeted by a clean, serene environment. The front staff greets you with kind, professional, and thorough questions (to ensure a well-run practice). The wait has never been more than five minutes for me (if that) to be called back for my appointment. The doctor is ushered in shortly after a brief check by the assistant. Dr. Harbaugh has an excellent "bedside manner" and listens to his patients. He also takes time to explain any treatment plans and address any questions or concerns. I have never felt rushed, and I completely trust my care to the quality care of Novant Health Nephrology Associates. I would recommend them to anyone seeking quality kidney care.

I have been coming here for years. Unfortunately I have Kidney disease but the upside is that I see…read moreDr. Todd Greenwood. He and his staff are truly caring about my health. He worries about me and gives me the best advice. He does everything in his power to keep me stable and adjust my medications accordingly. I was almost getting ready to start dialysis and thanks to him I have been stable for the last 3 years and so far have not needed to start yet. The studies he has recommended have helped tremendously. I am grateful for all his work and honest concern for my health. I don't wish this disease on anyone, but if you do have issues, then this is the most professional and caring place to be treated at.

Stopped in for the first time this week. There were several folks ahead of us so we expected a…read morewait. I was very pleased that the wait was only about 25 minutes. Once I got into a room, a nurse came quickly and took information. This is where I expected to wait another half hour or longer but a PA came after a few minutes. He was very kind and thorough with his questions and information he shared. He patiently answered all my questions and called in a Rx for me. The only reason for 4 stars instead of 5 is that the counter staff made minimal effort to be helpful...or pleasant. In any event, I recommend due to the PA on staff at this location. Hours are M-F 8a-7p; Saturday 8-1 and Sunday from 11-5.

I was seen the week before Christmas, at the Jonesville Urgent Care, with all the classic flu…read moresymptoms, but because I tested negative, they refused to do anything, wouldn't even write me a prescription for Tamiflu, the nurse practitioner said because supplies were low, fast forward three days, I'm much worse, so I went to Dobson they put me in with Dr. Mayes, Very nice very thorough, and very knowledgeable, he diagnosed me with pneumonia, and got me the meds I needed to get me back on the road to recovery, I highly recommend this facility

I became a patient of Dr. Victor Korang's in June 2020, after having an unpleasant experience at a…read moredifferent Novant practice. After the negative experience elsewhere, I went on my health insurance website and looked for a provider in my area that was close to my home and accepting new patients. Lucky for me, I found Novant Health Pfafftown Family Medicine! The entire staff in this office is warm and welcoming. It is a smaller office, so the staff has a chance to become more familiar with you and what your health needs are. I have found that whether it is an in-person visit or video visit, Dr. Korang is always very thorough in his questioning to make sure he understands my health complaint, then he briefly walks me through his reasons for deciding on a particular course of treatment. As a patient, I really appreciate this communicative approach. I am thankful to have found a doctor and medical team that truly cares about my wellbeing. I highly recommend this medical practice.

Horrible and dishonest billing practices. They will not return calls. Billed me for a physical…read moredespite it being covered 100% by insurance. Instead they billed insurance for regular visit and me too since it was not fully covered if a regular visit. Insurance company confirmed there was no reason to do this and they would pay in full in billed correctly. Insurance company called them directly with me and they could not help and said would return call but never did. In addition they called me into the office to tell my the results of my blood work (panicking me something was wrong) only to have no reason to call me in vs telling me on phone AND then billed me for this visit. The insurance company also informed me they tried to bill them for drawing my blood on the day after my physical because they could not draw it on the day of my physical.

I started going here a little over a year ago and see a great nurse practitioner . I absolutely…read moreappreciate the care I am receiving. They have helped me understand what is going on and we are working together to get my health on the right track. What they do is working and I can see it. I do believe there are ways to increase your health besides pharmaceuticals that mask the problem. I have learned what vitamins and minerals I am deficient in and now I take them and use food as well. This was the first group of doctors that would even talk with me about checking those. Believe me I had asks my primary doctor several times and I am now 55 and just getting answers. The only thing they checked was my vitamin D levels, which were off. RIH dug deeper, found other deficiencies and also found I had a mutation that did not allow me to absorb the vitamins properly. Who else would have helped me to discover this? Thank you RIH! I am so happy I found this group of doctors willing to get to the root of the issue and not just give me a pill to mask it!! It is well worth the drive (it takes me an hour) and cost. I can not recommend this practice enough!

great place for rich people. After paying a "membership fee " to use their portal they charged me…read more$20 just to answer me!

Nice people, quick service, all good! I was checked in and…read moretaken care of in no more than 10 minutes.

I realize that everyone needs a lunch break however when it's 10 minutes till the posted lunch…read moretime. You should just do the blood work