We've been attending GuP since my second was born, so 9.5 years. We've had good experiences, with…read moremultiple doctors at the location. We've always appreciated that they are open to how we parent: for example, we were vegan for many years and they were kind in ensuring our kids got the nutrients they needed in our way. They've been great about seeing our kids same day when they've had something come up quickly. I especially appreciate that they have the spray mist for flu vaccines because my kids despise needles. If you're looking for new kid care, definitely give them a shot.

We have been with Dr. Wendy for over 17 years and i wouldn't go anywhere else! Getting same-day…read moresick appointments has never been an issue and the office has always been very responsive to any calls. Dr. Wendy has a very practical approach and stays up to date with science, medicine and treatment approaches. She takes time to discuss options and gives great advice and the "why" behind it. She covers the whole child -- mental, physical and emotional and she is also helpful when asked parenting questions. I'm going to miss her when our kids age out!

Have been going to this doctors office for over 25 years ! Love the doctors and nurses and front…read moredoor staff they're all amazing and actually listen to your concerns ! The care they provide is outstanding couldn't ask for better drs

My children have been going here since they were babies. They are 15 and 12. The staff is always…read morefriendly when you call. They try their best to get you same day appointments. My daughter was sick and I called at 2pm. They saw her the same day! They send you a text or email with a link to fill out the pre appointment paperwork. So when you arrive you aren't juggling a sick kid and the clipboard with pen. You can also pay your copay prior to the visit for an easier checkout. Every nurse we have encountered has been more than friendly. The doctors care and are thorough. The lobby area and bathrooms are always clean. I've never had a problem with them filling refills timely. The one thing that stands out that I love is the artwork throughout the office. And of course the fish The fish at the entrance have always been a favorite for my kids.

We love the doctors but good luck ever trying to get these people on the phone…read more You are better off going to the hospital than relying on them to answer the one. Last time we sat on hold for a hour and still no answer. We have done the call back thing and they didn't call back until 15 minutes after they closed for the day.

I brought my daughter here for her first visit and LOVED IT! Everyone was so friendly! This…read morepractice has a number of Pediatricians but we chose Dr. Kathleen Barry and SO GLAD WE DID! SHE WAS FANTASTIC!!! I loved that she sat down and really got to know us. The nurse (I'm terrible with names and forgot it) that took our info and administered our daughter's shots was EXCELLENT too! I never felt like we were being rushed in and out. The office itself has a very kid-friendly-look and I liked how there is a sick side and a well side for the waiting room. I'd HIGHLY recommend this practice if you are searching for a Pediatrician.

Doctors and nurses are super friendly. I was seen super…read morequick. Great customer service. My kids love coming here.

My son goes to this location and we have had nothing but positive experiences. The doctors are all…read morewonderful and professional. The staff is so caring and you never have to wait for very long. The extensive hours is a huge plus as well!

My son has been a patient of Dr. Borja for many years, like 8 or more! Dr. Borja runs an extremely…read morebusy practice but he never shorts you on his time. He is so compassionate and caring! He takes time to listen to your concerns and offers his advice in a pleasant way! I've never questioned his care and treatment for my son! My son is overall healthy but at our many visits here for other issues, I've witnessed Dr. Borja care for a lot of sick children. He speaks Spanish and so do many of his medical assistants. His staff has had recent changes but the new staff are friendly, too. I highly recommend Dr. Borja for pediatric medicine! He is a good, caring pediatrician and you won't feel like just a number here! He accepts most any insurance and will work with you if you don't have any. This is hard to find nowadays as that is why I switched my son to him at age 5. We will have to switch doctors again soon because of my son's age but I am thankful for the excellent care we've received here!

My oldest son has been a patient of Dr. Michael Borja's for 15 yrs! He also takes care of my other…read more2 care children. He takes absolutely NO chances with my children & will not hesitate to send us to a specialist or even step away from the exam room to call a colleague from Baptist for input. I can call him day or night & he's always there for my family. My only "complaint" is when you go to see him, plan to be there awhile! Dr. Borja takes his time with EACH child, he's in no rush, so the wait can be long, but when it's YOUR child needing that one on one care, you'll appreciate that time he spends making sure he misses nothing. His practice consists of only him, a PA on Wednesdays, and his 2 medical assistants. So it's small, but again, that's where the individualized care comes into play.

Dr Adams is a rare find. Cant say enough good things... a sharp doctor but also brilliant with kids…read moreand parents. Highly recommend!!

Dr Mason was wonderful with my son. He was explanatory in a way that my teenager could understand…read more It was kind, friendly and truly seemed like he cared for his patients. Way to go Dr. Mason at making us feel like family at your practice.

I absolutely love Julie and McKenzie is my favorite but sadly the last few times Heather the RN has…read moremade it extremely difficult to want to stay with this practice even though my daughter Tatum has been going since she was a newborn. She just turned three a few days ago, I've never missed one appointment. I've never rescheduled with that being said there's been plenty of times that the provider has specifically told me I could do a call or a video appointment because my daughter was continuously having the same issue and had already been seen multiple times for the same issue very recently. Heather refused and said I had to come in person even though the provider clearly told me when I finally came in person that she would've happily did a phone visit now my daughter turned 3only 2 days ago mind you Airflow sent the providers office a form for her to get free diapers where my hours have been cut back and we're in desperate need of diapers. Heather refused to send it saying that my daughter is behind and needs her three year-old exam well child well considering she just turned 3 only 2days ago, it seems you would be able To complete the forms since she's never missed anything and I have an appointment scheduled for the soonest you could get me in and especially knowing she's out of diapers. There's no compassion or understanding at all with any messages with her.

Horrible practice... both locations. They are open on Sat and Sun, but if you make an appt on…read morethose days, they charge you extra. They don't tell you that when you make the appt. Their website doesn't mention it either. Website clearly states they are open on Sat and Sun, but they bill you for a charge that says "service when office is normally closed." WTF! In addition, if you ask a question during a child wellness visit, they will charge you for an extra office visit. Literally... at the end of our wellness visit, the Dr asked if we had any questions. We did. Again, no mention whatsoever about extra charges, but when the bill came, there it was... the full charge for the wellness visit and the extra office visit. Their excuse? We asked a question unrelated to the wellness visit. How are we supposed to know what's questions are ok to ask? It was about our childs wellness! If the question was out of scope, the Dr should have told us so and given us the choice to have the question answered. We've also been to the ER twice because these people are so money-hungry they won't call in a prescription for you. Scratched eye, simple anti-bacterial ointment would do the trick. Nope -- go to the ER if you want it. Kid had hives and we asked "Is there any medicine you can give her"? No, try tylenol for the discomfort... but go to the ER if lips start to swell. Lips swell later that night, off to the ER we go. ER gives a single dose of a steroid and kid is up and running around playing in less than 5 hours! Seriously... no medicine will help? BS! The Dr's are nice enough, but they will nickle-and-dime you any chance they get. The on-call nurse/doctors are absolutely worthless and will cost you thousands in completely uncessesary trips to the ER. Novant as the parent company has no interest in customer satisfaction. They will charge you for things you had no idea would result in a charge and won't take any ownership of the fact that no one told you there would be a charge. Seriously, avoid this place.

We moved here a few years ago. A mom group on Facebook recommended Twin City Pediatrics to us in…read moreWinston Salem to us. We did use that location at first but when we moved to clemmons we come to this location more often now. We have seen Dr.Forest, Dr. Hoyle, and Dr. Hyaek so far for our visits. They all have been very kind and very helpful when the kids are sick or for check ups. The nurses call you back in a timely manner and are really nice when you call with questions. And the ladies up front greet you and say bye with a smile. They also schedule appts and they are very helpful and patient when it comes to that area. They have amazing patient rooms! Each room has a different name. For example the space room or camp room. The walls are painted to reflect the named room and some have cute decorations. My boys love them and it makes them feel more comfortable. They are not just in an office they are in a place the can explore or ask questions about to get to know the nurses and doctors. I love that both locations intertwine and that they are even open on weekends at one of the locations till 12pm for sick visits. This has been super helpful at times when ear infections happen over night or when you think your kids are kicking the bug out and then the next day it's a turn for the worse. Also when my son was 6 months none of the urgent cares would see him because he was under 1. So again... it has been helpful. Thank you all for your service. You are greatly appreciated.