I take pride as a patient at Wellpath community care my experience with the overall staff has been…read moregood and I am really impressed with the exceptional professionalism compassion and knowledge of healing froAudop opps (Audrea & AquillaAquila) Thanks Wellpath for your outstanding support and commitment to my well-being

This place really helps. I've never had the actual help I got here. They work around your work and…read morelife schedule, yes life cause that's what I got back sticking with these guys. If your ever really wanting to stop and get your life back this is the only way to go..

If I could give them 10 stars I would. I went to a lab in Greensboro NC. The Philbotomist tried…read more3X's to get the needle in me.... When she failed, I quickly called Arcpoint Labs 30 min away and they gave me an appoinment immediately knowing I was in a bind and had to get my testing box out that morning. They were understanding, lovely, friendly and COMPETENT! They were patient with me as I was rushing to get there and frustrated with the lab 20 min. from my house. What a breath of fresh air. Next time I'll just go there first (: lesson learned. They were the hero's of my day. They caught someone else's fumble and ran with it. donna m hayes

Jeff, was incredible and extremely knowledgeable! We had a great conversation and the service was…read moreexcellent! Job well-done.

We went there for my baby daughter's lab work, and this was already the second time she needed to…read morehave blood drawn. While the staff member was polite and kind, and the facility appeared clean, I really feel that pediatric patients need a more specialized approach. Drawing blood from an adult is very different from drawing blood from a young child. Both times, the experience was extremely stressful and traumatic because everything took place in a standard room designed for adults, with nothing to help distract or comfort a child. It would make a big difference to have at least one pediatric-friendly room with colorful decorations, toys, or other tools designed to make the process less frightening. I know there are also specific techniques and equipment available to make blood draws easier for children. The service itself was professional, but I believe the lack of a child-friendly environment is an important area for improvement.

This is the closest location for me to have my quarterly blood work done. Although it's a 50 minute…read moredrive, I don't object because the staff is very competent. If you schedule an appointment online and sign in on time the wait is very short...at least this has been my experience. A gentleman came in behind me today without an appointment. He signed in at the kiosk as required but didn't complete it correctly. In a few minutes a staff member came out to help him complete his registration so he could get his drug test for a job application. The lady who drew my blood was excellent. I barely felt the needle...and that's saying a lot since my threshold for pain is very low. They verified my name on every tube and I was in and out in 10 minutes. They made the experience as good as getting blood taken can be.

Need a quick turnaround for your PCR COVID-19 testing? That's not what you'll find from most local…read moreclinics, as they advertise a one to two day turnaround. But Rapid Care can get your results back in an hour or less. For me, it took only about thirty minutes. The caveat to this? Rapid Care is its own lab, but that means they can't file claims directly with insurance providers. You'll need to do the insurance company's paperwork after you pay. Still, if you need results ASAP, this is definitely a solid option. Appointments can be made online through the Rapid Care website.

From the owner: Rapid Care is a diagnostic laboratory that has been providing high-quality rapid covid testing in…read moreWinston-Salem NC for years. They love taking care of their patients and offer a wide range of services including covid testing. Rapid Care is committed to providing the best possible care for their patients and take pride in their work. They believe that every patient deserves the same level of care and respect, regardless of their background or circumstances. In addition to offering covid testing, Rapid Care also provides other diagnostic services such as Lipid Test, A1C Test, and Blood Sugar Test. Their goal is to provide their patients with the most accurate and up-to-date information possible so they can make the best decisions about their health. Rapid Care is a trusted resource for many people and their commitment to their patients is evident in everything they do.

I had been very sick for a week had oreviously been to a Novant Urgent care where I was treated…read morehorrible with no help,so after suffering 4 more day I decided to give Cone Health Urgent care a try. From. moment I walked in front door I was greeted with upmost friendliest receptionist who cared why I was there. A nurse came to get me very quickly she asked lots questions on why I was there, my history, all about my symptoms, she never rushed me at all. She explained everything she was going to do before she did it ask permission to do any treatment. Seen Lindsay Morgan she was awesome, took a lot time with me, listen to everything I described on what I was going thru. I was very impressed that they cared so much they refused to let me leave till they gave me a Breathing Treatment. I will come back here for me Urgent Care needs. I'm done with Novant

What a sad and terrible experience I had specifically at this location with Dr. Lindsey Morgan…read moreeveryone else was sweet and kind- she was very rude coming in. She told me that I needed to tell the front desk that I was diagnosed with Covid when I had already told the front desk and she claims I didn't . She accused me twice and with an attitude . My husband was with me and he even heard me tell the front desk guy I had COVID. Then she proceeded to ask me what was wrong Instead of looking at my chart for all the questions I had answered to the earlier nurse she made me tell her my symptoms all over again and mentioned to me she can't do anything to it because it's Covid . I told her the reason I came in was due to my Telemed doctor visit and that I was worried. I had shortness of breath and chest pain She said she will do "X-rays " but then said that they aren't going to find anything , downplaying the X-ray that she mentioned. She left because the person that was going to get my X-rays( super sweet lady ) was going to come in- she found me crying in the the room I had just been checked and she was very empathetic so kind to me - I have never in my life experienced such horrible , unprofessional treatment I would not recommend DR Lindsay Morgan to anybody . She should not work as a Doctor if she is going to be so dismissive towards her patients . She didn't even touch my chest to see how painful my chest felt or no sign of care I will not be going back .

My employer-provided medical insurance has put us into the Novant Health network for the last few…read moreyears and I've been most pleased. When my wife had a major procedure a few years ago, the experience was excellent. When I had a brief scare (which turned out fine), my general practitioner was on it with a quick referral to a specialist who examined, performed some tests and provided a detailed explanation of the issue. I've been back for follow ups annually since then. I had my annual physical a few weeks ago. Full blood tests and exam. Complete and detailed results in a few days through the portal. All is well though I'm a little Vitamin D deficient. Oops. And that brings me to the purpose for today's review. I sent a quick email to my general practitioner this evening at 4:30 PM. He replied within 45 minutes. Dang, doc. *I* don't reply to my work emails that fast! I'm definitely a fan of Novant. I'll be hoping my work insurance keeps me in this system for a while. [Review 12934 overall, 250 of 2020.]

I am writing to express my extreme frustration regarding the handling of my appointment scheduling…read moreand the terrible customer service I received this evening. At 5:22 PM, I received a text message offering an earlier appointment for my surgical consult, which stated I had until 11:00 PM to respond. I accepted the offer at 5:46 PM, only to receive an immediate response stating that the time slot was no longer available. I already had issues with your practice because, I was informed a couple weeks back that my original doctor left the practice and the earliest available replacement appointment is not until January. Pushing my consult out by months drastically delays my required surgery. When I called at 6:00 PM to resolve this, the representative informed me that the automated text message had been sent out to multiple people simultaneously. It makes no sense to give a patient until 11:00 PM to reply to a text that is sent as a first-come, first-served message to multiple individuals. On top of this absurd policy, the representative hung up on me mid-conversation. This level of administrative failure and unprofessional behavior is entirely unacceptable.

This is a large building off Hawthorne road and Trenwest. Its very easy to find as its not too far…read morefrom the roadway turn off. There's plenty of parking as the lot is quite large and it is located at the main entrance for easy access. When you step into the lobby you will see the large reception area. Someone on the staff will cheerily offer assistance to guide you as to who can help you quickly. There wasn't a wait for service and once you check in at front desk you will be guided to seating area. I didn't have to wait but approx 5mins before someone on the medical staff came out to escort me inside the clinical area. So nice not to have to wait for ages to be seen. My appt was 4pm which seemed like a good time to pick if you want a stress free 1st experience. As I was waiting a few people came in wondering where audiology was. Just so you know...it's upstairs.

I have experienced various types of imaging at this facility. I was followed for 5 years with CT…read morescans after stage 3b rectal cancer treatment. I also do my annual breast MRIs here. I have also had an abdominal ultrasound done. All of the techs are very nice. They do their jobs well and are very caring. I appreciate the fact that most of the CT staff are trained to access power ports for the IV contrast. I only wish the MRI staff were, as well. Last time, it took 3 people, and 5 tries, to get my IV going.