Great doctors and staff. Always available when my kids are sick. Doctors are patient and take their time with you.

I will start by saying that my daughter's pediatrician is absolutely amazing, Dr. Anderson has been nothing short of amazing. unfortunately the desk staff is a nightmare, Porcha for one is a complete nightmare in the phone. she kept yelling at me on the phone saying how I was being nasty when I couldn't have been more calm except for the fact that I was trying to make an appointment for my daughter that was sooner than 3 months, she proceeded to laugh at the end of the call and slam it down. I was also told "if I'm not happy with the scheduling that I can go find a new doctor". I have referred MANY people to this office and if it wasn't for her pediatrician, I would not be returning. read more

ONE STAR IS BEING VERY NICE - they would not let me leave it blank-We were directed to this office by my daughter's ped who retired- the receptionist told my husband if we need anything filled out to email them- true to fact I need forms filled out for the Special Olympics- emailed three times and no response- then on website it say to contact this person for portal password to sign up, when I try the website to get on it tells me bad gateway and does not work- to boot if that is not a turn off - they miss spelled my daughter's name in her chart and the portal. I really have no faith in this office as a new patient - I have now gone out of my way to fax the paperwork over- such a shame - and this is a doctor's office read more

Our family loves Dr Anderson! We also love Portia at the front desk checkout! Anderson has always made me feel comfortable and confident as a parent....every parent is nervous that they are messing up etc. But he was great at making sure that I knew I was doing a great job raising my kids (3 yr old and 1 yr old). I would always go in with a list of questions for each of my kids and he would answer any questions fully and thoroughly. His energetic personality really is great and it's a plus that my kids love him! Portia at check out is amazing always takes the time to see how my kids are and gives them a special toy/sticker if they are down bc of shots (even if they don't get shots) and she is just such a pleasure to talk to at the end of the visits! Highly recommend this office! read more

This review is dedicated to the Clifton office. As a healthcare worker on the front lines I completely understand the stressors that come with treating patients during the Covid pandemic, however, that does not justify how rude and inconsiderate the ladies answering the phones at this office location are. I have never repeatedly encountered a staff who are as a whole considerably lacking in customer service as that is their primary job. Please hire more compassionate staff who are eager to help aid parents with sick children or simply parents who are new to the game. After many second chances I am now taking my children to a new office that encourages treating patients with kindness and respect. read more

Front desk staff are rude and incompetent! We used to love Tenafly Peds but the front desk ruined it; my children has been patients here for 12 years and I cant stand the unprofessionalism and rudeness of the front desk staff- which has gotten worse for the last 5 years. Such a shame for a beautiful office and great group of doctors but whoever manages the front desk is doing a horrible job along with the medical receptionists. read more

We've been going to Dr. Anderson at Tenafly Pediatrics for almost a year, and received the recommendation from one of our neighbors. I love having my boys (4 & 2) see a male pediatrician and one who is super friendly, patient, and communicative. It has never been a problem booking a wellness visit or a last minute sick visit (we have had a good experience with the ~3 other doctors we've seen in the practice). Given COVID protocols we have never waited in the waiting room, but sit in our car and wait for a text telling us to come in and which room to go to. Claims are submitted promptly. I like the fact that the practice emails health information and updates on childrens vaccines and COVID to the parents and is very communicative. Go Tenafly Pediatrics! read more

Great Dr-Dr Anderson! Organized front desk and friendly overalls. It was a nice experience. I transferred from a different practice.

My daughters have been patients at Tenafly for over a year. The doctors are fine but the staff at Tenafly are very rude and incompetent. My daughter is likely to miss her first day of kindergarten because the team he been too disorganized to send the universal health record after more than 3 weeks of our requesting it. We are likely going to need to find another option. read more

Had the pleasure of speaking with their office manager Lindsey. They called me the morning of my appointment to cancel it providing no other option. This is after they already moved my appointment twice and 3 weeks out. She was also quite incompetent. She gave me an "option" to meet a doctor and staff in Hoboken who don't come to Clifton at all. So I told her that won't work because I won't be visiting Hoboken office when I have a baby. This was a prenatal visit to have a meet and greet with the doctor but if the office staff is incompetent and rude like this office manager was; I can't imagine dealing with them when I have my baby. I would not recommend this place. read more

I know people say all the time they don't write reviews and I truly never do, but our experience here has been so horrible, I would be doing other moms a disservice by not sharing - especially as a first time mom. Everything is scary and unknown to begin with and that support you need from your kid's doctor should not be undermined. I can't speak for the other locations but at Clifton, you'll never get a personalized experience at this practice. Since Dr Schein left the practice, my son has not been consistently seen by one pediatrician and he is developmentally delayed. It was his daycare that flagged this to us, not even his pediatrician since he keeps getting cycled through different doctors. This might have been prevented if they cared at all about making sure their patients had continuity and transition plan. His ability to get services was severely impacted by this and each month counts for treatment with developmental issues when he's this young. At his 2 year appointment, the doctor was supposed to write the referral for a developmental pediatrician but we never received it which fine, I understand can happen. But after calling FOUR times and having the same conversation about why another appointment isn't necessary because if they just asked the doctor, he SHOULD remember the referral (the appointment was the day before). Instead, we were met with ridiculous attitude because we were inconveniencing whoever was on the line to do their job. Another example of the insensitivity here - my son got a script to get blood drawn and they told us none of the nurses or doctors draw blood at the office and said we had to go to Lab Corp with my 2 year old. So you're honestly telling me with all of the medical staff, not one person draws blood here? Everybody I know has their pediatrician's office take care of this for their children. I was shocked at how quickly they just turned us away and told me to Google LabCorp locations. With my 2 year old who is already terrified of doctor's offices with cartoons and bright colors everywhere and flails, I should go get his blood drawn by techs who don't deal with kids, much less infants on a regular basis? Is that seriously their solution? And if it is, then parents should know this pediatrician's office does not draw blood if you're making the decision on whether to send your child here or not. The majority of the people who answer the phone at the front desk are rude and extremely unprofessional with their tone every time I've tried to make an appointment or ask a question. Actually, God help you if you have ANY questions with their front desk. When your kid is going through something you didn't expect, it is terrifying. Absolutely no empathy and I've cried multiple times on the phone because of how frustrated I've been. I understand this is a challenging time for all medical professionals with staffing, but it's not an excuse for the horrible service. After reading other reviews other parents have left, this apparently has been an ongoing problem for YEARS. Also, I've been put on hold then hung up on almost every time I've called - recently for a full day I couldn't even get through. I am desperately trying to get him transferred and they have given another practice issues rather than calling me for the approval for his medical records. Please avoid coming here if you want the human touch experience for your child and expect any level of competency from the staff. read more

I first met Dr. Anderson when my first child was born 4 years ago. She had swallowed cord blood and was in intensive care. One of the nurses give me the number to Tenafly and when I called, Dr. Anderson was the doctor I was assigned to. I was beyond lucky to have him as a doctor for my daughter because he discovered she had some serious neurological problems that was immediately taken care of. He treats the parents and kids like family, down to earth and my oldest looks forward to going for her wellness visits. He's also seeing my younger girl and he's just amazing. My husband who is not easily impressed was very happy with the way Dr. A was and he is never in a hurry to go to the next patient. He takes his time to answer every questions we have. Hopefully he's around until my girls are older to move on. Thanks Dr. Anderson for your care and great bed side manners!!! Our family love him. read more

Pathetic service.. My toddler was sick I called to get appointment. They confirmed to come in after 6 hours. In the meanwhile recently insurance company was same but ID changed. They were not able to pull by name . Didn't call me back to verify details as most clinics do. When u went in a very derogatory tone they said ur insurance is changed.. so.. give details I handed over card and waited another 30 mins before telling us what's the issue. I told her it's a change nothing more.. I requested child needs attention verify as doc sees her. She refused.. insurance was there same company they kept us there for another 1/2 hour so it's 7:30hours of wait.. ------ Another time I went in with child's broken arm plastered.. the plaster was too tight. They checked us in.. told they can't help.. What's the copay and bill for when u can't help. Did nothing but charged. read more

I am writing this review based on the service I just received over the phone. I would have loved to give the office a shot, but was told that I need my children's records before transferring them to their office. I my kids' previous pediatrician and they said that they only release the immunizations, and not the full records. This office said that it wasn't enough information and they couldn't see my children without the records? What am I supposed to do when the previous doctor's office is holding on to the records? read more

Dr. Anderson is the best (i.e., one of those people who exudes a large quantity of kindness + intelligence) - I only fear calling him out will make it harder to see him... read more

In regards to the office in Clifton; DO NOT go to this office. Long hold times, unresponsive emails. When asked to speak to a supervisor the reason was "doing the best we can" I would have understood that if my concerns were addressed when we were in n the office. I did not have a chance to respond to that because she hung up on me. read more

Tenafly Pediatrics is the best pediatric group in North Jersey. They have the best hours for working parents and excellent weekend hours. The doctors are all so professional and really great with the kids. The technology behind Tenafly Pediatrics is above and beyond most pediatric groups. Online portal and mobile phone app that gives you a great insight of your child's medical records. The front office staff are really personable and easy to work with. You don't find this often. They all know our kids by first names as well as the parents. I highly recommend Tenafly Pediatrics if your looking for a group to stick with for your child's entire life. read more

Don't even bother. While we really like our Dr. (Steifel) the overall administration of this practice is pure awful. Their billing department is really not even worth 1 star. Unless you have unlimited hours to deal with their crap, don't bother. Save yourself the grief and find a better practice that understands it is more than the Dr. that contributes to the experience. read more

I was so excited to switch my 4 month old to this office due to the awesome reviews. I called to ask the process and I was greeted with the nastiest human being alive. Sharon was so mean to me and completely snippy on the phone. I tried to ask a question and Sharon acted like I was dumb to not understand her. She even hung up the phone on me because she couldn't be bothered to explain the "sick visits" to me. Needless to say, I will try another pediatrician. read more

Little to no wait time. Great with appts. Always able to see a dr when I need one including emergency visits. Dr Anderson is cheerful and attentive. Easy to communicate with staff. Clean office. I use the portal and hotline often enough. Only good things to say. read more

Dr Wisotsky is the best. Both my sons have been going to him for years and he has been thorough - believe in nature care

If you can get past the nastiest front desk people, you may get someone who cares. Dr Schein is the best one there, but it is impossible to get an appt with her. I have never, in 16 years, had a pleasant time checking out, making an appointment, or getting paperwork filled out. The office workers are nasty, and please do not bring a sick child into the office, there is not one ounce of empathy read more

I came here recommended by a family member who has been coming here for years. I have been taking my baby here since the first day, he loves Dr. Anderson! The staff is very friendly and accommodating for same day appointments. If I could give them more stars I would! Dr. Anderson is very professional and respectful, he is also very friendly and very likable, no wonder my little munchkin gets so happy when he sees him. read more

I love Dr. Jawetz and Porsha the office manager cant say enough great things about her. Always willing to help and always in a timely fashion. Shayna is an amazing MA too. The whole crew is honestly amazing read more

Staff is rude!! We have been at Tenafly Pediatrics for 19years. My oldest is 19 and youngest is 15. They were good several years ago but have gotten to big and don't have the staff to manage the large volume of patients. The Dr's used to spend time with the patients but now it is a 1minute visit and most of the time they are so rushed they don't even get the kids names right. Today I called to make a appointment for an annual visit for my 15 yr old. Someone answered the phone and very rudely said "HOLD" after about 5 minutes she returned very annoyed. When I began to explain that I wanted to make an appointment she said "call back after 10" and hung up on me. A few months ago while in the waiting room with about 15 people I was very loudly called up to the desk. The rude person announced to the room that my credit card was declined. I was confused as I had not given her a credit card. She then looked at me and said "Not you, sit down" it was so rude. I WOULD NOT recommend Tenafly Pediatrics to anyone. They are too big, under staffed and stressed out. It is always a very unpleasant experience. They are too many good pediatricians out there. No need to put up with the abusive behavior from Tenafly Pediatrics. read more

One star review: The doctors had never call me back after hours! My baby was very sick today (Sunday). I called the office. The answering service told me that a doctor would call me under 20 min. But guess what?! The doc has never ever called me back!!! How can he or she be so irresponsible to the patients? My baby is only 4 Months old!!! How can you trust this pediatrician office? --------- 3 star Update: I also sent a very angry Email to their office on Monday. The nurse got back to me every fast, and said it was human error that the number given to them was wrong. But the answering service repeated the number back to me when I gave it to the answering service on Sunday. The number was Correct. There might be a human error, or not. Who knows. But I am indeed surprised that they responded very fast to my very angry Email. read more

I switched to this group when my daughter who is now three and a half was about six months old because I was not happy with my previous pediatrician. I am very happy I made the switch! I love Dr. Schein! She takes the time to speak to me and answers all my questions and concerns. I have called and asked for same day appointments because she is sick and the staff is always super nice and accommodating. They have separate waiting areas for sick patients and for well patients which I think is great. Also, I have never waited more then 5-10 minutes to be seen which is phenomenal when you have a cranky sick toddler. They also have other locations you can go to in case of emergencies which has been great as well. Very happy with this group, highly recommend it! read more

Dr. Smith is an awful Doctor, Really bad bedside manners, aggressive, impatient, angry. Very unpleasant. Made my daughter very uncomfortable. I would stay away from Dr. Smith read more

The doctors here are great, but the reception and front desk could use a little help with learning to be friendly and more human like. (Clifton mostly) read more

I have probably brought my girls to every single satellite office at some point or another for a sick visit. I have always been happy with every doctor I have seen. Everyone is pleasant, knowledgeable, and great at making both parents and kids comfortable. Dr. Buchalter is our primary and he is top notch. Always willing to go the extra mile explaining something. Never rushes you thru an appointment. I highly recommend Dr. B and Tenafly Pediatrics. read more

Raised 3 kids under Dr Buchalter's care and trust him and actually all the pediatricians in the group. They are all wonderful. My son is now a parent himself and takes his son who is turning one to dr Buchalter too. read more

I have two daughters going to Clifton office from past 3 years for regular checkup's, when ever I had emergency no one care to take responsibility that the patient is from their office. In past, I have two times bad experience from past three years. Especially office Staff named Michelle siting in window to collect co-pay in Tenafly Clifton is very smart to give very brilliant and mind blowing answers for any kind of questions. Fraud staff - They treat customer are illiterates. Also I have bad experience with billing on my recent yearly check up for my daughters in 2015 Oct, The claim was not accepted by my insurance from Aetna even though I have good insurance 80-20 and hospital billing department person name called Diana's is one more smart lady teaching patient father should aware of all the policy terms and condition. I have question If I don't have insurance will these guy's accept me to schedule the appointment. They have done the mistake from their end joining my two daughters appointment into one and when the claim was rejected by Aetna because they accept yearly check once in every 12 months. The mistake was from office and sufferer was patient father to pay the claim bill which is ridicules. So please be aware with these two ladies also, They threaten you if you want go out of their hospital saying that they are serving 30 thousand patients and they don't care about two patients. let's see how many days will it go. read more

Their front desk deserves 0 stars! Every single time I deal with them whether it's Clifton or Paramus they are rude and have no heart. Just a tip: You work at a doctor's office for children. Have a little heart! Being a parent is not cut dry. Things do come up. Don't be a rude because it didn't go according to plan. That's called life. read more

If you like being treated as a patient who is simply seen as a "checklist", this is the place for you! Very little personable and affectionate approach from staff & doctor. We were really disappointed with the stiff atmosphere here. I believe this office needs to go back to the drawing room and reevaluate their values and how to treat a patient. Sad but true. read more

I take my daughter Dylan to dr Anderson and he is amazing!!!!! We just love him. He is so good with my daughter who had trauma from birth and is very thorough always answers all me questions as crazy as they are and really adores my kid. He's the best read more

My son is 2 1/2 yrs old and has been cared for by Dr. Robert Jawetz since he was born. We are a same-sex couple and are treated with great dignity and respect. Dr. Jawetz is well-trained (Columbia University) but is, more importantly, kind. He takes into account all of our concerns and has never rushed us or belittled even the dumbest question : ). I myself am a physician and am thus particularly picky. I feel that my child's health and well-being is in the finest hands. read more

My son fell down today and we thought he broke his arm. Dr. Buchalter referred us to an orthopedist to determine if it was a broken bone or a dislocated arm. It turned out to be a dislocated arm (thank god). I just felt the need to post a positive review because the staff today was amazing. From the office staff, to the nurse and then to the Doctor. Everyone made me feel calm and was so helpful. To top it all off, I received a wonderful call from Lauren checking in on my son to see what the result was! I love the practice and highly recommend them to others. read more

The doctore are good, responsive, etc. There are after hours on weekdays and weekends. We have been happy here. The reason I did not give it 4 or 5 stars is because of the terribly rude receptionist that i literally dread dealing with every single time I call. Expect huffing and puffing in the phone, and she seems to make things more "difficult" than they gave to be (simple scheduling). It hever fails. Not to be confused with the woman who checks you in at the office who is super nice. Very unfortunate that an otherwise good pediatrician experience gives off a miserable, negative first impression. read more