Amazing ! The grounds are nice. The staff is trained in Japan. I received a massage and a facial. I must say they are in the top 3 of places i have been too. Don't miss soaking and the cold plunge under a beautiful tree. read more

Had a private hot tub-- the Ofuro room, and it was just a great experience from start to finish! Even the walk up is an experience, it really shifts your mood into a peaceful and reflective state before stepping foot into the lobby. Everything, from their garden to their architecture is so beautifully thought-out. You feel like you're in Japan. If you are visiting Santa Fe, this is a MUST try! Save up and treat yourself. read more

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Favorite part of my visit to Santa Fe!! Their staff are very well trained and chosen to work there. I had a very relaxing Japanese facial. I loved being able to use the grand bath, sauna and cold plunge. The foot soak area is also nice. I think this is a great value to be able to use all these pools when booking a spa treatment. My only regret was not getting a massage as well. My friend raved about hers! Make a restaurant reservation and walk over in your robe to continue your relaxation! read more

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Is it worth it to fly to Santa Fe, drive all the way up a mountain to a private bath in a secluded faux-Asian spa to release all your worries by sweating in a sauna, freezing in a cold plunge, and then longing in a pool until you're gazing up at the sun through the leaves (木漏れ日 style) and realizing you're feeling the most at peace you've been in weeks? Ten Thousand Waves makes the case for yes. read more

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I went on the recommendation of a friend to this Japanese-inspired gorgeous spa, going for a hot stone massage The staff were all very welcoming. There are private changing/shower rooms and the massage price includes unlimited time in the Grand Bath. The massage was amazing (I caught myself intermittently dozing), and the massage therapist excellent, making me truly feel cared for. I highly recommend a visit. Just be aware that cell service is spotty at best, which necessitated a sign-in to their wifi for arranging a Lyft ride. read more

Came in with kiddos. Made a reservation the moment the reservation opened. Kids can only visit with parents in private rooms. We came in a little early. Checked in, signed waivers, got 3 robes. We got private room 3. It comes with hot spring filled hot tub (jet set button is on the wall near the bench. Typical 15 min timer), tiny cold plunge, full bathroom (toilet, sink, shower) AND a private Sauna. Small indoor bed for rest with a big jar of ice water. On top of the indoor bed, it came with plenty of towels and slippers. It was private enough that we felt safe to be nude in the private space. We absolutely enjoyed the time here. Love the hot spring water. Love the sauna. The cold plunge is doing its thing. The view is soothing and you can smell the wood burning smell in the air. Somehow, it was incredibly grounding. When your 90 min is up. They give you a nice notice from the intercom. We went out shortly after and spend some time shopping at the gift store. Then walked over to the restaurant for our reservation. We would like to stay overnight here next time we are in town. There is no signal here and takes about 99 stairs to go up to the spa. All worth it. read more

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Beautiful Spa and neat tub experience. Really enjoyed the sitting shower in the Ichiban room, only negative was in the lighter blue pool I picked 2 live ticks out of the water. I know it's a wooded location but was kinda freaked out. Since we were in the car driving up there was no hiking or on me. read more

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I was disappointed with the overall spa experience, especially considering what I expected from a spa at this level. There were no comfortable lounge chairs, one small hot rub area very crowded. Had to sit on floor. no relaxing waiting area, and even basic amenities like water and light snacks were not provided. I've never been to a spa without this. I also didn't care for the co-ed setup in locker rooms , which made it feel less relaxing and private than I would expect from a spa. Overall, the amenities and atmosphere just weren't what I anticipated, and unfortunately, I wouldn't consider this a true relaxing spa experience. My service with AJ was however great. read more

Oh boy yall. We stayed at Los Ojos, which was amazing- did I make a mistake booking 10-thousands na leaving my 'eyes' Absolutely NOT, you drive up up up the mountain, passing by million dollar homes, then you arrive. Reviews say park high blah blah- yall, they have a shuttle to take you up and down: Park wherever- enter into a blissfully indulgent day. They have a grand pool mineral spring with a cold plunge, sauna and omg the view, the surroundings, everything is perfect- all this is free for the day with any spa booking - they have a foot bath, changing rooms, showers Dyson blow dryers and a restaurant with happy hour from 3-5 daily. You can spa, eat, and rerun for the evening till 9! Oh yea, the Japanese facial was amazing read more

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Just stopped to visit the gift shop this time. We stayed at The Four Seasons, but next time we'll book a stay here. We bought lots of lovely gifts for neighbors, family and friends. The man that rang us up at the front of the gift store. Also got us in for lunch at the Izanami Japanese restaurant on Valentines Day! read more

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This is a very special place. Beautiful setting, very friendly and talented staff doing the massage and facial treatments. So relaxing. Amazing food at the restaurant. I would go there weekly if I lived locally!! read more

This was my second time at the facility. Both times we ate at the restaurant before getting a massage. The restaurant was clean, food was very good, staff was attentive and helpful, setting is very peaceful and calming. I play pickleball for 3 hours a day five days a week. I am 72 years old and starting having severe pain issues in my feet. I visited a highly acclaimed podiatrist in my area who recommended a treatment that was not approved by my insurance company which cost $800 per foot. The treatment provided mediocre results. So on this visit I tried a new massage they offered which was a combination of foot massage and regular massage. Since I am having problems with plantar fasciitis I thought I would try this to see if would be of any benefit. Alecia was my assigned masseuse and she did not disappoint. I explained the issue I was having and she gave me the best foot massage that I have ever had. My feet felt better than they have in a long time. I don't know why this is not a standard form of physical therapy for sufferers of plantar fasciitis. I live in California and will be looking to find a masseuse near me who can provide me with weekly foot massages to see if it will help me resolve my issues with my feet. Now I just need to see if I get my podiatrist to recommend this as PT so I can get my insurance to pay for it. Thank you TTW read more

Enjoyed a fine and light dinner of panko crusted vegetables, various Nigiri & Futo-maki sushi, BBQ spare ribs, and two flights of Sake representing six brands of the nearly 60 available choices. Following dinner, we were treated to a tour of the elaborate and extensive spa area, containing a koi pond interlaced with multiple waterfalls, and a walk through the various treatment rooms accessed by an ornate, covered, teak bridge, surrounded by hidden accents of Japanese culture & flora. The entire campus is a luxurious retreat to be savored. read more

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After having been here - and reading all the reviews on Yelp and Google - here's my assessment: people need to stop complaining! Ten Thousand Waves and the restaurant are amazing!!! I'm from California and love good quality food and this is it! For $89 I had a private tub all to myself for 90 mins, which included a cold plunge, sauna, private bathroom and even a bed to take a nap. Everything was super clean and peaceful, and staff are very kind. I took a Lyft there and back from Santa Fe and didn't have any problems. I am so grateful to God that I got a last minute reservation (their reservation system is updated in real time so just keep checking, which is what I did!). read more

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The service was fantastic- made me feel cared for. The place is magical and the therapist are great- I had Phish, not sure if her spelling, who was perfect- hitting all of my needed spots. The room was within the forest with a view. I enjoyed to products that they sold too. read more

I came here for a spa afternoon and massage after a day skiing at ski Santa Fe and I couldn't recommend it more. Everyone from check in, to the masseuse, and beyond were so kind. The grand bath/cold plunge/sauna were a lovely delight. My massage was heavenly. And the locker room facilities (showers, toiletries, hair dryers) were all top notch. I cannot wait to come back and I couldn't recommend this more as a spa in Santa Fe. read more

Very disappointing experience! I've been coming to this spa since 1997, but have not been here since Covid. the spa got terribly commercialized, communal baths were divided into small coed cages, coed lockers. instead of nature you sit in a hot pool surrounded by walls. Communal baths (coed) had 2 chairs for 10 people. They used to have Master massages, which were incredible. No more. Ridiculous. Don't waste your time and money. read more

While on vacation in Santa Fe I booked a massage at Ten Thousand Waves. The property itself is absolutely gorgeous! My massage was phenomenal!! I was on a time limit so I didn't get to enjoy all of the amenities but they had red light therapy, a cold plunge and hot tubs. They also offer a Japanese style menu and lodging. It's definitely an experience to book! read more

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We traveled to Santa Fe to attend an emergency medicine conference and, while researching accommodations in the area, were encouraged by the many favorable reviews of Ten Thousand Waves. We ultimately chose to stay at the resort for several nights with the expectation of enjoying a relaxing and restorative experience during our trip. The property itself is beautiful. The gardens are well maintained, and it is clear that significant thought and care have gone into cultivating a serene, American /Japanese-inspired atmosphere. Unfortunately, the level of service provided by the front desk staff did not reflect the standard of hospitality one would reasonably expect from a resort of this caliber. During our stay, we were required to relocate from one room to another. We were informed that we would need to vacate our current room and wait until 4:00 PM before checking into the new accommodation. I explained to the front desk staff that I had confidential work calls scheduled and could not conduct them from the spa area that had been suggested. I respectfully inquired whether housekeeping might be able to prioritize preparation of the new room so that I could continue working in a private setting. Regrettably, the staff did not appear to fully appreciate or accommodate the circumstances. Even after speaking with the front desk manager, Gregory, the response felt passive and dismissive. He stated that they would "try" to have the room ready earlier; however, there appeared to be little meaningful effort made to assist us. Guests can readily discern when their concerns are not being treated with appropriate seriousness, and the overall interaction came across as indifferent and somewhat unprofessional. A strong reputation and numerous positive reviews should not lead to complacency or diminished attentiveness to individual guest needs. Genuine hospitality is demonstrated through a hotel's willingness to respond thoughtfully and proactively when guests require assistance, flexibility, or understanding. It was disappointing to encounter this level of frustration during what was intended to be a relaxing vacation. Additionally, Gregory never followed up with an update regarding the room status, and at the time of writing this review, it was already 27 minutes past the stated 4:00 PM check-in time. One additional concern arose when I asked Byron at the front desk to assist with securing a dinner reservation. I was informed that the resort's only restaurant was closed for a private event, yet there had been no advance notice provided to hotel guests. I explained that my husband was attending the conference and that I did not have access to a vehicle to travel to restaurants outside the resort. Unfortunately, no meaningful alternatives or suggestions were offered. I then requested that Byron make a reservation for the following evening; however, an error was made in the booking time. Although I had requested a reservation for 6:45 PM, the reservation was entered into the system for 7:45 PM instead. Additionally, for guests hoping to dine with a sunset view, it is worth noting that the restaurant staff themselves informed me that the sunset is visible on the opposite side of the mountain. The front desk staff didn't know about that! The room is ok, the shower water pressure is weak, and the hotel room doesn't provide a safe for guests to store important items. Massage was ok, the communal bath area should have include "  please shower before you enter the pool " on the sign. Because at the peak time, there were more than 20 people there... After the series of incidents we experienced throughout our four-day stay, I do not believe the level of hospitality we encountered aligns with the reputation and acclaim Ten Thousand Waves has received. Overall, the experience was disappointing. read more

What an oasis! So fascinating knowing that this place is in Santa Fe and not in Japan. The facility was very clean and I enjoyed using their in house products as well. They smell great! Since we got Japanese facials we had unlimited time at the communal Grand Bath. All spa appointments get access to the Grand Bath however you can reserve private tubs/rooms as well. The property is sprawling with well manicured trees, plants and shrubs. You really feel like you're far away from any city. The waters were calming and hot, ice bath way too cold for me to handle. Likewise for the sauna-too hot for me to handle. The Japanese facial was excellent. I've never received one and it was exquisite. My masseuse told me that in Japan it originated as only males were allowed to give the facials and only to royalty so maybe that's why it felt so luxurious. The whole property makes me you feel luxurious. read more

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Ist and last time. You pay alot to only be is a small pool. Before you pay make sure you know what pool you are getting into. There were other almost empty and this old man was soo rude! Because I went in and actually kick me out. Before you booked, verify what are you getting. If you want to enjoy something very nice go to TRC RIVERBEND HOT SPRINGS. read more

It was challenging to get reservations here for a private soak online. We called and they said they had a hold that was due to expire at a certain time and so we called at that time and were able to snag a spot. They have different private rooms to choose from, but for this one we just had to take what was available, which was fine. It was a big hot tub, cold plunge, and sauna that a friend and I shared. It also had a private bathroom and shower. My friend was not into the communal bathing so this worked out well for us. While it was a private space, it was still outside, so keep that in mind for the sun and weather. The location is beautiful and the decor is very Zen. We made the mistake of parking at the bottom right when you drive in and had to walk all the way up. If you keep driving, you can likely find a spot closer to the front door. We also had a wonderful dinner at the on-site restaurant, but I will review that separately. read more

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My Mom and I have been coming to Ten Thousand Waves for years and it is such a relaxing and amazing place! This time around, my massage therapist had call out due to sickness and Serena at the front desk made the experience a great one, despite the sad news. Her customer service more than made up for my missed massage, and I was able to enjoy the Grand Bath, the warming foot soak facilities and the sauna while my Mom was in her massage. The grounds are so beautiful, the staff is very friendly, and the services are top notch. We already can't wait to come back next year! read more

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Had a beautiful experience here while visiting Santa Fe. Had a wonderful message, used the hot and cold pools with the sauna and had a delicious dinner. read more

Delicious food at restaurant - miso bass was amazing and the way steak incredible. Expansive sake list and sake flights were great. Kid friendly considering Japanese steak house Menu was labeled with GF Other group members said any tacos were great and seasons noodles but not GF read more

Wonderful experience. Very friendly staff. The facilities were clean. Really reminded me of the Onsens in the mountains of Japan. Also enjoyed a great meal at the restaurant. read more

I took my daughter for her birthday. We had a girls spa day. She had a facial and I had a shiatsu massage. Both were amazing. Fish took great care of me. Afterwards I had no pain and felt great. Marla gave my daughter her facial. She was excellent. Her skin was glowing. She looked beautiful. We also had a private spa to relax in. We had the Shin Kobuta spa. It was a nice big spa with a private bathroom and shower. As well as a private sauna. We spent our 90 mins in luxury. read more

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This was unique experience and it was definitely worth it. I got my wife a massage and grand spa day for her birthday. I ended up taking our newborn to go for a hike while she got some relaxation. She loved it, and the place itself is absolutely stunning. It is quiet, tranquil, and lovely. I was able to check out the grand bath and the location itself. I even enjoyed a nice relaxing footbath while waiting for my wife to finish. The place is something for special occasions, anniversary, birthday, or etc. It is truly worth it and I really look forward to it again. The customer service was top notch and very kind. One thing to note - Connect to the wifi because cell service is pretty spotty here. Just a major thing to let you know about. Ohh and walk up the steps, don't drive. It's pretty and worth it. read more

I'm going to give this place five stars. I haven't been back here in six years, but I'm planning a winter getaway. I'm looking back fondly at my time here. The self-care was amazing! I loved the outdoor hot tub and looking at the snow covered mountains from the hot tub. It was an amazing experience (even though the massage wasn't the best considering the price). I'm going to go on some strenuous winter hikes, and then I'm going to soak in that outdoor hot tub and enjoy the scenery. Maybe I'll get a facial this time. A little bit of Japan in the winter, and I can't wait to relive it! read more

Sadly, this was my second disappointing experience at TTW. I'm local to the area and wanted to take advantage of their discounts, but both visits to the shared baths (the Grand Bath and Community Soak) were disrupted by loud, inconsiderate guests who turned what should be calm, tranquil spaces into their own private party tubs. During my first visit, I also booked a massage and could hear kids screaming outside the entire time. I decided to give it another chance despite my hesitation, but unfortunately, nothing has improved. It's clear this place has become more of a tourist attraction than the peaceful, Japanese-inspired retreat it claims to be. I won't be returning. read more

My partner and I absolutely loved 10 thousand waves. We found out that if you book a massage you their grand bath/sauna is included in the massage price. The staff were very friendly and it was an extremely calming place. I loved that they had a cold plunge, nice sauna, and soaking pool with lots of space to sit. The decor was beautiful and made the whole experience feel magical. It was so worth it and I wish we actually would have went here twice on vacation instead of going to another well known spa in town. read more

Ten Thousand Waves - Feet soaking area (one area outside the waiting room for massages) - Hotels Near Me - Santa Fe, New Mexico

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Nice setting. Tranquil environment. Good massage. Have referred many others to the spa, given all of above and my experiences. Disappointed after hearing that a gift card given to a friend was not honored. Was deployed overseas and unable to use. Upon return, apparent expiration, yet unable to make any arrangement with manager at the time given the extenuating circumstances and being out of town. But, I do understand the expiration, just saddened. Especially in an area with many military nearby. read more

The best way to refresh after a long airplane ride or just a stressful week is at Ten Thousand Waves. This Japanese-inspired spa is the ultimate in luxury pampering and one of the highlights of my visit to NM. Be sure to arrive earlier than your scheduled massage to soak in the pool, hit the sauna and plunge into an ice bath. Also, be prepared to stow your gear in the unisex locker rooms ... there are private changing rooms but yeah, that was a first for me. But since there were a lot of couples, it makes sense. There also are private pools, a foot bath, a relaxation room and even a gift shop featuring the spa's signature scents. The yuzu and hinoki fragrances are featured as shampoo, conditioner, body wash and lotion in the enclosed showers. Plus, Drybar hair dryers also available to use. My masseuse was amazing though she had to have burned 10,000 calories with the amount of work she did to unwind my tense muscles. I'll admit to falling asleep at one point only to snort myself awake. The entire experience was Heaven! I hope to return someday! read more

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Came here for four nights for our honeymoon and stayed in the Luna Room. We absolutely loved the resort and we definitely felt transported to Japan! Being lodging guests, there was a 20% discount on private hot tubs and we got to enjoy five of them! We did New Wave, Ichiban, Waterfall, Shoji, and Shin Kobuta. We also enjoyed shiatsu massages which were incredibly relaxing! They no longer offer couples massages however they were able to schedule my husband and I at the same time so we didn't have to wait for one another. The Ichiban was probably our favorite tub since you're seated in what feels like a giant teacup. The bed in Luna was on the VERY firm side however after speaking with the front desk they sent additional blankets to our room to pad the bed. We ate all of our lunches and dinners at izanami - the restaurant on the property - and were provided yogurt and oatmeal for breakfast. We ended up stopping by Trader Joe's before checking in and got some granola and fruit. The rooms have a microwave, mini fridge (like a college dorm room size - enough to store drinks and food), a sink, coffee maker, hot water kettle, coffee and tea, and utensils and bowls/plates! We had everything we needed but were only 15 minutes away from downtown Santa Fe. Staff are very good at explaining the check-in process as we needed to do a late check-in and wouldn't get to the property until 9 PM. All of the staff were super kind and friendly! I would definitely go there again! read more

Amazing facilities, questionable service. Enjoyed a private hot tub session here and a massage service. The facilities for the hot tub and overall property are fantastic. Super unique to the US and worth a visit alone. I would certainly come back. My massage service was somewhat forgettable. Maybe just an off day for the masseuse, but they just didn't seem into it. The whole thing felt like a chore for them and I was a burden to be there, despite our minimal interactions. read more

I went here for thanksgiving with my family. It was an incredible day. We each had special services. I got a massage and facial, and both were superb. This Ryoken is beautiful, with natural wood, and many other features that remind me of a Ryoken in Japan. It's amazingly unique in our country. read more

Fun bar and freshest sea food Don't miss this place Sake is going to be an experience read more

10/10 Absolute gem. Came early in the morning and then had a massage and facial. Both were incredible. My massage therapist was Veda and it was hands down the best massage I've ever received at a spa (and I've been to mannnnny). Her massage transported me to another planet. Make time to eat at Izanami after. read more

Visiting Santa Fe for a weekend getaway and we booked a massage at Ten Thousand Waves. The massage was amazing, Veda was great. It was one of the best massages I've had and we've been to many spas worldwide. It was world class read more

So relaxing. We had the waterfall pool which had a cold dip with a mini waterfall and then hot tub. Also has a sauna. Everyone gets robes and slippers and the toilet seats are heated which I love. Has a nice shower for after and they do have hair dryers. Worth the short drive from Santa Fe to just chill. read more

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