Fantastic, very warm and inviting historic hotel right in the heart of beautiful Santa Fe, steps from the plaza and so many other attractions! Smaller hotel, with beautiful traditional Spanish colonial decor and well kept rooms, most open directly onto the long central walkway. The central location and the convenience are hard to beat for a more moderate price point, considering similar options. Helpful front desk and associates. Great shady front porch for excellent people watching! read more

We were moving across the country from North Carolina to Arizona and had never been to Santa Fe. Since we had our pup with us, hotels were somewhat limited. When we found Hotel Chimayo, the pictures looked charming online. They made it seem like it was a quiet, comfortable, and pet-friendly place to stay. Unfortunately, the only thing that was really great was the underground, gated parking garage. Otherwise, we debated checking out an hour after check-in to find another place to stay. First, they claimed that it was going to start snowing in seven weeks and that they shut the A/C off in preparation for that - we suspect the AC is actually broken. It was 89 degrees during the day with no air at all and at night, the air was so still from zero cross breeze that sleeping was very uncomfortable. We asked for a fan and they said they gave the last one away. Second, the rooms are old - there's sagging and water stains on the ceiling, the bathroom is clean but dated to a point it doesn't look sanitary; and the bed and pillows were like sleeping on a plank of wood (that's a personal preference though). Third, the location is in a very loud section of town. It's clear the locals do not like tourists and as such, rev their engines down the small street at all hours. Fourth, there is no pet relief area. You have to walk a block down the street and across to a park that is hit or miss on it being safe. My suggestion: Find a quiet rental near the churches or an inn, in that direction instead. read more

BEWARE: No AIR CONDITIONING!!! Our AC in our room was completely non-functional in AUGUST. The hotel sent maintenance workers up 2 times and still nothing. It's hot as hell. read more

Before posting this, I gave the hotel's management company a full week to respond to my detailed complaint about multiple safety issues. I never received so much as an acknowledgment. Our room had an adjoining door that would not lock, meaning the occupants of the neighboring room could have walked directly into ours. After waiting over two hours and following up multiple times, that was finally fixed--only for us to discover the first-floor bedroom window also wouldn't lock. This was after we'd already asked security to address aggressive homeless individuals right outside our window. Maintenance even admitted this was a common issue as the windows were "falling from the top." The A/C also wasn't working properly. The worst part wasn't the maintenance issues--it was the complete lack of concern from the front desk. We had to chase down every update and suggest every solution ourselves. After explaining the safety concerns, the front desk employee actually smirked and asked, "And what do you want us to do about it?" We ultimately checked out because we no longer felt safe. By the time we were released from our reservation, the city was nearly sold out, and after searching for another room, we ended up sleeping in our car. To be fair, we did eventually receive a full refund, but only after our travel platform spent several days trying to get the hotel to respond with an approval. I cannot recommend this hotel under any circumstances. We expected a safe place to sleep and instead found multiple security issues that were met with indifference. Between the unsafe room, the dismissive staff, and management's complete lack of response afterward, I would advise anyone considering this property to stay somewhere else. read more

Room and facilities very clean and comfortable. The morning front desk staff were so unprofessional it was crazy! Complaining out loud about the other staff, cussing, drama-drama-drama while guests were coming and going. Neither woman greeted us or anyone else. Their conversation was completely inappropriate not to mention the language used all at the front desk. My hotel room was very clean, dated but comfortable. I will definitely stay elsewhere next time I visit this beautiful city. Pizza place and bar attached to hotel was great, nice friendly staff read more

The building is more than 30 years old and so is the plumbing. The toilet in the room we stayed didn't work: the lever was rotted through including the flapper. We brought it to the attention of the front desk staff and they replied "Oh, we're sorry." For the money that you pay a person would also expect more than celophane wrapped mini-muffins and Costco oat meal bars for their "continental breakfast." Go somewhere else. read more

The location is great. It's quiet and quaint. Friendly check in and staff. Room could be updated and I was hot but A/C didn't work. read more

Very cool historic hotel near the plaza. Rooms were cozy and beds comfy. Underground parking is nice so that you can roam on foot. Cool attached bar & pizza shop! read more

Hotel Chimayo - View outside our room - Hotels Near Me - Santa Fe, New Mexico

Front desk staff incredibly rude. Jacob was completely out of line when I politely asked for help. Absolutely avoid this place. There are plenty of hotels to choose from in the area, this place isn't worth the bad feelings read more

Whenever I find myself traveling through SFNM I make it a point to stop for the night in this enchanting town and stay at no other than The Hotel Chimayó. This has been a tradition of mine for years. The service and rooms are bar none the BEST in SF. Trust me Travelers and Yelpers you won't be disappointed if you stay here... I have placed Hotel Chimayó on my Platinum List if you are looking for hotel accommodations in SF. So let it be written... So let it be BOOKED. read more

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Hotel room very clean and comfortable, lovey outdoor sitting area on front porch, half a block away from the square. I like being away from the heavy foot traffic. I hope the hotel leadership team see this and take appropriate actions re the morning staff at the front desk. Neither women were wearing name tags, and couldn't be bothered with the guests coming and going. The one female hotel representative was on an angry tirade - non stop complaining to the 2nd female employee (this one was wearing oversized eyelashes). the 2nd employee didn't/couldn't say much - in fact I don't think she would dare interrupt the angry 1st employee, who was also cussing and trashing the night crew. It was NON STOP mean and sorely unprofessional. Mind you this wasn't a two minute rant, it went on and on while guests were trying to enjoy the morning out on the front porch - in fact you could easily hear her through the closed windows and then she opened a window just next to me, used a water bottle to keep it propped open and continued her onslaught. I am not exaggerating any of this and I hope this employee is removed from that post. So very unpleasant to witness and lastly I found the night desk young female employee to be helpful and professional! I hate for anyone to lose their job, my experience this morning as a hotel guest was inexcusable. read more

Such a cute hotel with very friendly staff and unique rooms in a great location! Our room was up a flight of stairs and had everything we could need - a small balcony, mini fridge, waters, keurig with coffee and tea, plus 2 beds with 4 pillows each. They have free parking in a small garage under the hotel (with options for overflow if you ask). They also provided tons of restaurant recommendations nearby. We had a great stay here! The only minor complaints - the walls are pretty thin. We could hear our neighbors coming in, walking up the steps, going into the bathroom, etc. Also we turned the fan on in the room but at night it just turned off for some reason so the room was silent. It's difficult for me to sleep without some white noise. read more

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Amazing location and facilities. Rooms are great. Hotel don't respect the law in regards to service animals , double build me, and then claim that there was no manager to correct the issue for three days and then three days later tried to claim that it wasn't a double bill but a smoking charge even though I don't smoke. Danny was really hard to deal with and I would not recommend this place because of her specificallyand the manager who seems to be nonexistent. read more

This charming romantic fireplace in your room hotel is most excellent!! Also, great location and they have really good pizza at the low rider restaurant!! read more

We stayed here several times and the customer service is excellent, location is so close to the Plaza and the rooms are spotless! This is the most quaint hotel I've ever stayed at. We love getting a drink and sitting on the large front porch and people watching. The only thing that I would suggest is maybe make the front porch just for quests and the side outside seating area for customers of the bar. Our last night there a rather large group came in and kind of ran us off the porch. Other than that, perfection. read more

Prime location named after the world famous Sanctuary Chimayo of miracles. Unfortunately they have a max of two rooms viewing if you are wanting to view the difference between rooms. Sadly the guy at the front desk was not kind enough to pour hot water into my tea cup because it was not 6am yet. I wasn't about to wait around for 20min when we are leaving on a day trek. The service could be better most definitely. read more

We selected this hotel for our first 7day visit to Santa Fe. The location is excellent you can walk to everything. Museums, shops, restaurants. We found the parking garage good with no issues. We also had no hidden charges on our bill and our room was clean. The staff was attentive and responsive. As others have noted this is an old historic hotel that does need renovations. Our original room/suite was so small, especially the bathroom, we asked for another. In Europe most rooms are smaller than these! The suites on the 3rd floor are much larger, for extended stays I would opt for these. Our room was clean, great bedding and all was fine. The hotel restaurant, Low and Slow only serves pizza and it's great. Check days of operation. Our recommendations for dining within an easy walk. Santa Cafe, Horto and the upscale Sazon. Location is the asset here. We would book again. Hopefully this charming hotel will upgrade but remember the prices will soar afterwards! read more

This was our first stay at Hotel Chimayo and they did not disappoint!! The hotel was close to the downtown plaza and the staff were extremely helpful and kind. Our room was clean and comfortable. We had a wood fireplace with a lovely fire each night. I would highly recommend this hotel. It is an older hotel but has charm. Convenient parking as well. read more

What an adorable and authentic hotel right by the Plaza and all the fun downtown Santa Fe offers. Amazing service that started before we had even checked in. A courtyard off the lobby leads to the unique rooms- we stayed in a king suite that had a little seating area and fireplace along with two cute balconies. We also ate at the hotel's restaurant/bar that had wood fired pizza and super friendly staff. Would love to stay here again! read more

Hotel Chimayo - Courtyard leading to rooms - Hotels Near Me - Santa Fe, New Mexico

I've read some of the low ratings on this place which are mostly not related to the overall hotel experience. This place is awesome. The architecture is amazing, the rooms are beautiful and peaceful and the entire hotel Campus has a little history around every corner. Our room had a wood burning fireplace which you can have them bring you the materials to start the fire yourself or they will come build it yourself. We opted for the materials so we could start when we were ready. They still stack the wood and paper for you. Jay at the front desk was super friendly and provided us a map/highlighted top places within walking distance to include a couple of his favorites. We tried one for dinner and it was a really neat place with great food. This place is a must when staying in Santa Fe. read more

Hotel Chimayo - Lobby - Hotels Near Me - Santa Fe, New Mexico

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WARNING DO NOT BOOK HERE. You will pay a HIDDEN amenities charge ($100 for 3 nights) upon checking out that is NOWHERE stated in their listing beforehand, with neither an invoice nor a basic courteous verbal notification of this charge upon checkout either. Just a sneaky extra statement on your card that shows up at some point when you leave. Complete lack of transparency and honesty. When booking through Priceline, the hotel already levies a hefty 30% extra charges in "taxes and fees" that one assumes would pay for the aforementioned amenity fee, but no infact there is a hidden charge on TOP of this already exorbitant fee. In the end, I paid $60 more PER DAY on top of the listing price. For your basic 3 night stay that is almost $200 in EXTRA charges. I'm all for paying more for services, but only if things are up front and transparent. Normal practice for charging resort/amenity fees is to have it stated very clearly both prior in the listing and while checking in the presence of such a fee. This hotel does neither, instead buries the fee in that sea of tiny fine print that the guest signs when checking in (you know the stuff that no one actually reads and one hopes they can trust the business enough that they don't have to read in 99% of cases.. this hotel is the 1%). Even if a shrewd guest spots this tiny line at check in, they are at this point already trapped into a commitment to staying at the hotel or lose their first night's payment and suffer thru the inconveniences of finding a new last minute hotel. Definition of shady and exploitative. I feel like unfortunately many past guests didn't even notice this extra charge. I certainly wouldn't have if I hadn't been checked my card statements for some unrelated issue, and would have left with the mistaken impression that this hotel was an honest business. Hence the explanation for the overall high reviews for this hotel to date. There are numerous hotels in the area providing similar service at a much better rate (when you factor in the ridiculous fees)--please support them instead. Tldr; Shady business, hidden fees, the true price of the hotel is almost 50% MORE the listing price for their more basic rooms read more

We booked the Hotel Chimayo for my husband's birthday on a trip thru New Mexico. Gabriel at the front desk could not have been more helpful, kind or considerate. He always greeted us kindly and called restaurants to check on dog friendly patios. We ended up eating at the hotel restaurant. The staff there was efficient and friendly, the food was very good and atmosphere was very nice. Our room has a small balcony, fireplace and refrigerator. It is clean and quiet. The hotel is convenient to the square, restaurants and it was nice walking around to window shop and people watch. Underground parking was convenient. The Georgia O'Keefe museum is very close. We had a nice stay. read more

Hotel Chimayo - The view from the restaurant into the courtyard and of the mountains. - Hotels Near Me - Santa Fe, New Mexico

We spend time in Santa Fe a couple times a year - normally in an Airbnb. When our arrangements fell through, I reserved a suite at the Hotel Chimayo. The experience was mixed. The hotel does have a fantastic location - so that's what you pay for. On this trip, we simply left our car in the parking structure and walked everywhere. However, the hotel shows wear and a lack of maintenance - from the wobbly railing and peeling paint at the front entrance to the large chunks of stucco falling off the walls in the courtyard - not to mention the guest room doors that are filthy. The room was smaller than expected for a suite, so we didn't use the living area. The bed and linens were excellent - very comfy. Since our room was on the first floor on the street - we were awakened several times by fights and yelling coming from the homeless encampment a few yards away. When the room coffee maker would not come on, I did tell one of the young staff members at the desk. She said "Oh," and shrugged - busying herself with something else. The coffee maker issue never was addressed. I was quite disappointed as the staff at the desk had been friendly and really on top of things. We did discover the bar off the lobby was a great place. Called "The Low and Slow" - We got to know some locals that hang out there and who told us how great the pizza is. They were right! We had a lot of fun here! I just don't think we will revisit the Hotel Chimayo. read more

Small quaint hotel super close to the plaza. Very limited parking garage but helpful because there is so much within walking distance. Great restaurant on-site and loved the decor, but the place definitely needs maintenance on the outside. Cracking, peeling stucco and paint throughout. Tons of stairs so be ready to climb- even to your room and in your room. Balconies are really nice, comfy bedding but small rooms with tiny bathrooms, but they're nice. read more

Save your money. Go stay some place else! The place is not a cute as the pictures. The AC was not functional during our trip. We asked for a fan and was told they were out of them. Most rooms are not accessible via elevator. They do not have enough parking for guests! They charge excessive resort fees on top of the daily charge for your room. read more

Great place to stay and a very helpful staff. While staying at the Hotel Chimayo I experienced altitude sickness that the front desk manager recognized and immediately got me help. Once I felt better they also recommended a holistic shop so I could continue my vacation. The hotel is clean, quaint and conveniently located to everything in town. If you are ever in Santa Fe, this is the place to stay. read more

Lovely hotel. Excellent locations. Clean. Helpful and friendly staff. Great stay in a beautiful city.

Decent place, and it should be for the money - but watch your pockets on the way out! That's where you'll find their hands. I booked on Expedia, "taxes and fees included". Their parking lot was full, so they promised to reimburse my parking fee, but never did. Then, they charged an extra "amenity fee" to my card, which I found later. They were extremely difficult about keeping the extra money, and I had to get Expedia involved to recover the extra charges. read more

The Good: -Extremely comfortable rooms. Amazing pillows, and lots of them. -Nobody murdered us while we were staying here.* -Not generic in any way. You know you're in New Mexico, and I like it. -Huge bunches of hanging peppers all over. I like that too. -We got upgraded to a suite when we checked in. -Fireplaces. Everyone likes fireplaces. -Fantastic location. You're in the center of the town, and you can walk everywhere. The Bad. -I'm kind of blanking on anything we didn't really like. -I guess there's no pool. I would like a pool. -And I suppose the bathrooms could use an update? They work though, so I'm good. -There is a lot of religious imagery around. That can turn some folks off, I'm sure. The Ugly. -Nothing. Santa Fe's a beautiful place. ______________ *Not that anyone expected to be murdered, but it's always nice to note. read more

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I really wish I could give this hotel a 5 star review, but there is a huge reason why I can't. My husband and I stayed here for our Anniversary last month as a little get away from home to enjoy the weekend together. We were only there for one night, but it was a rough one. We had a room with a fireplace which was much needed since it was REALLY cold the night we stayed. The rooms are clean and set up nicely. My biggest issue was the bed. I have Fibromyalgia and a bed can make or break my hotel stay. The bed was hard and not comfortable at all. I tossed and turned and every nerve in my body was not having it. I got up and paced since I didn't know what else to do. I finally waited it out until I felt like maybe the pressure between the bed and my body calmed and I laid back down. I slept for maybe two hours, which is not good because my disease (I have another one beyond Fibro!) relies on sleep and stress management in order to not keep me bedridden all day long. This might not be a huge deal to anyone else, but when you struggle with a disease that requires comfortable beds and another that relies on proper sleep, its a recipe for disaster if neither are met. I loved the room over all, it's clean, it's cute, and I love the seating area by the fireplace. I also loved that we were able to have a fire. The person who came to set it up was super friendly. It also did frustrate me when we went to the lobby to ask for someone to set up our fire, that another customer had come in and asked for a couple of items since they didn't get maid service and the person at the front desk mumbled under his breath "oh goody". I get that not everyone is friendly and things get frustrating, especially in these times, but that's not something that should be done in front of other customers. It's a great hotel, but until the beds are changed out for ones that are softer, I won't be returning. read more

Here are the comments we passed on to the hotel- but received no response: Dear Front Office, You have a lovely hotel, ideally situated and a very nice staff. The beds and sheets were wonderful. However for a $400/night visit we would expect more than 1 towel per person for the entire stay. In fact we thought there would be rooms cleaned daily. My husband did get cut by glass in the rug- so there is not that great a vacuuming being done.. We did expect a functioning fireplace with wood- as we had in Taos during our stay. The rooms could use better lighting. The plumbing is backed up- sink and tub drain very slowly. And most problematic for us was that you have no pet free rooms for people who are allergic to pet dander. And, breakfast would have been nice. Also, you promise parking but we had difficulty finding spots and most of the cars did not have permits- so the spots are not being reserved for your guests. read more

So far, I'm not happy. Between all the charges, this hotel will cost us close to $250 per night and so far, we are on our third night without a working A/C in August after multiple promises that things were fixed . As for fans, I was told they were all already distributed, so either they have very few or the whole hotel is out of A/C. They promised to **accommodate** us at checkout. We'll see... In the meantime, we can't sleep. You think they would have run at one of the 2 Walmarts of Santa Fe to buy a few $10 box fans. I guess I should have but I got home exhausted by a long hiking day and don't have the strength to get a fan at 10pm... Too bad. The location is good, the rooms decent though a little on the rundown side. read more

Wow! What a pleasant surprise here! On the way here, I almost stopped next door because the crowd looked a bit more prestige. Unfortunately there was a drunk woman from the festival shouting Fbombs at everyone in the front. The police eventually handcuffed her and sent her on her away. After sitting down, it was all an upward experience because the food was so amazing! Expect a plate full of fresh ingredients and full of flavor! read more

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Great location. Our room was spacious with very comfortable bed. As previous guests have noted, the rooms are not soundproof but the noise was minimal and unobtrusive. We'll stay there again. read more

The shower didn't work, leaving us without a shower before a wedding. Due to a recent surgery, my husband was unable to take a bath. I have a back injury and cannot use a bath. We requested a discount on this pricy room. Didn't happen. read more

I've loved this hotel for more than a decade and still do. Our recent stay was obviously quiet with few rooms full since it's a normally quiet week in Santa Fe AND we're in a pandemic. The combination of price and location one block off the plaza can't be beat. The rooms have so much charm and it's a small cozy place. If you're looking for classic upscale with elevators and enclosed hallways, don't bother. The rooms with fireplaces are worth the slight extra cost. Everything you could dream of is working waking distance. The staff were incredibly courteous and removed the parking (amenity) fee once we explained our truck was too tall to fit in the garage. The bathroom area is a little small, but I love the handmade tiles. I'd rather stay a block away from the hustle and bustle and visit the mega-hotels than stay in them. read more

Stayed here last week and for the most part it was ok. The walls are pretty thin so I could hear my neighbors walking around at all hours. There is construction nearby so that was noisy and then the garbage trucks came rolling by at 6am so it was an early start to my day. Their underground parking garage has extremely limited space so you are allowed to double park but you have to leave the keys at the desk so they can move your car if necessary. The garage entrance is on Nusbaum St but its a one-way street so you have to enter going East off Washington St. I couldn't get onto their WiFi for some reason but they don't have a password so its probably not a good idea to use it anyway. Its a small hotel and if you want something close to downtown, this is a nice option. Although depending on when you book and what kind of room you get, you might end up paying between $200-300 a night. read more

We were looking for a property that would allow us easy walkability around Santa Fe and for that we scored. That was about it though. We were in a junior suite but the living room area was not really conducive to sitting and enjoying. The bedroom was set up so that the view from the bed was the toilet. The hotel was also pretty loud with thin walls. We could hear neighboring rooms shower, shave, brush teeth and garbage pick up on the street every night. Definitely not restful. The parking lot was way too small for the facility so people would double park you in with no way of getting out. If accessibility is an issue, this facility may be difficult for you. read more

Excellent location. Parking included. My wife and I celebrated our 30th Summer for a week in Santa Fe. Zach was terrific and had a complimentary bottle of Spanish Brute that bubbled all week long thanks to a super cold mini-fridge in the room. After very long walks each day we enjoyed the fruit water in the lobby. The front porch is a pleaser place to sit and read or sketch but it can get loud from the bar next door so plan to sit off hours for a peaceful place. There isn't room service but the limited bar menu, as well as restaurants with in walking distance can pack it to go if you want to eat in the room. The cleaning staff and valet help was very courteous and helpful if you have a question about the room itself. We were disappointed at original attitude Esperanza gave us when we asked for the shuttle to the Intl Folk Festival. When we booked the room, months earlier, one of the things we required in our selection was transportation to the event. We were told that the service they use was "unavailable" and told this only when I asked for confirmation the day before. I had to scurry to figure out how to get to the event that we centered our trip around. The next morning Esperanza was at the desk when I went to fetch breakfast and I asked if she had worked the 9am transport yet. She hadn't. While I was at the bakery, go to Boultown's on Marcy, btw, I asked the guy making coffee and he told me where we could park to catch the busses that were specifically for that event. I went ahead to see if the hotel had a better idea but were told we could walk half a mile to catch a ride at a different hotel and pay $1 to ride. Are you kidding me? We are staying at this hotel for seven nights, we were promised transportation. If I was the manager at this hotel, I would have driven the guest myself to the drop off and had them text me to get a ride back. I expected that sort of 5-Star Service from a Heritage Hotel and it was disappointing. Overall - the location alone gives them 3 stars. No room service limits one star and the disappointment kept them from four. Then again, I think if Zach had been on shift in the morning he would have done more. I'm going 4 stars just for him. Update: upon check out Esperanza gave us a $50 credit for the transportation issue mentioned above. It was the right thing to do and I appreciated it. read more

Hotel Chimayo - Hotels Near Me - Santa Fe, New Mexico

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Super cute hotel right by the plaza. Hotel staff was beyond courteous and Sabrina even helped my husband navigate around the block to the parking garage. By the way, don't underestimate the value of this hotel having parking even if you pay for it. There is no parking nearby. King room with a sofa bed big enough for my son to sleep on. Brought us sheets and extra towels. They even gave us a few drink coupons for the hotel bar which we used later for the best margarita, seriously. Only issue... apparently it rained heavily leading up to our visit so our room smelled of mildew :( but we were only there for one night so no biggie. Great location in the summer, can only imagine in the winter. read more