Be warned since this place isn't very advanced and the parking lot is small in a medical building filled with dentists. There is no fax machine nor e-mail as well as the practice has no afternoon appointments ever. Many times, the only receptionist types -- not a computer network in the office as advanced as it should be. Dr. Temple is experienced but going to a nursing home many afternoons isn't helpful to clients who need an appointment even if it shows he likes helping elderly people or seeing a family member -- no matter how you view it. The facility is clean, at least.
They only took credit cards later and there is no Apple Pay
or PayPal.
In addition, they will never give you a list of dental insurance companies they take. Frequently, the white receptionist wouldn't help or give the insurance form which is a patient's right or records -- frankly, stubborn and helpless to the point that it is negligence that she doesn't get.
It is sad that versus FL and NY dentists that I have seen who have three receptionists and more computers that this kind, decent man hasn't thought of updating. Two of his staff were pissed that he didn't know what a computer scanner was as well as recognized that the place needs more to update. Go there knowing that it is very limited and that they are other choices and options in CT closer to where you work or what you need. If not one of the staff informs you about dental insurance and the law, notify her that they can be reported to the local, state or federal law agencies so that their attitude improves.
They don't use calendar on a MAC or PC and no evidence of using Excel, either. It is time this place modernizes. They are so quaint and not used to advancing that I have witnessed the staff coming to help the very old assistant get receipts right, do insurance forms, and answer questions.
Please change for your own business' sake or you might not have customers unless that is your goal - to retire. Embrace the fax or a dental assistant and let the other customers or staff have a better experience. read more