Outstanding service from Maya! We rented two E-bikes for the day. The bikes were in excellent…read morecondition. Fully charged. Responsive. Highly recommended Easy Rider.

This shop is incredible. Amazing staff and they helped us out with some same day maintenance that…read moreno other shop was willing to do. They also hooked up one of the riders in our group whose bike was lost by United. They set him up with everything he needed for a 5 day hut ride with bike, storage and accessories. By far they are the most reasonable shop in Telluride and maybe even Colorado. Can't say enough good things about Easy Rider!

Excellent, couldn't rate higher! Steve and Travis were very knowledgable, accommodating, reliable…read moreand kind. Rented a bike for Telluride to Moab San Juan Huts ride and they made sure it was in perfect working order -- changed brake pads, adjusted front shock, added tire sealant, etc.

Arrived in Telluride just before 5pm and decided at the last minute to rent bikes for my family for…read morethe next day. They were minutes from closing but waited on me to get there to pick up 3 bikes. The bikes were in excellent condition, the price was reasonable & they were knowledgeable about the area, however I'm giving them 5 stars because the staff was so friendly and accommodating! In the short time I've been in town my experience with many local employees has been unfriendly, boarderIng on rude. I'm assuming it's due to the strain of Covid so it sure makes the friendly & kind ones stand out. Box Canyon employees were wonderful! Wish I had their names so I could give a shout out. Great job guys!

Stopped in to get info on local trails and they could t have been nicer…read more Great shop. Super helpful and friendly folks. Great trail knowledge too!

Very nice folks. They worked a very fair long term rental during my stay. Provided a lock and…read morehelmet too. The step thru bike is an ideal town bike.

I'm glad I had the opportunity to work with this Bootdoctors location before they closed. Phil and…read moreall the employees were super helpful and kind. In a time of bike shortages they had the perfect bike for me in my size. I absolutely love my new bike! I also went back and found some great trail shoes.

Rented two bike and Elena was extremely helpful and accommodating with the rental. The bikes were…read morein good conditions. We highly recommend.

First notch bike repair and service. This shop only does order sales, so don't go in looking to buy…read moreand ride same day, but if you need your bike worked on this is the guy.

While passing through Ridgway, Colorado decided to stop in at this small bicycle shop to check out…read moreoff road bicycles. We were greeted by the owner who was working on a bike at the time. Apparently they don't stock many bicycles for sale, if you do want a bike you're probably going to have to order it. Although they did have several used bikes for sale. The owner told us that most of what he did was repair work. There are also some bicycle accessories for sale that appeared decently priced. Most of the bikes they sell are Cannondale.

The team inside of Durango Cyclery is warming and professional, and they know what they're doing!…read moreTom fixed my husband's mountain bike and Joe was exceptional with helping my husband get some accessories while we were traveling so that he could handle a flat on his own! All the guys inside the shop were very knowledgeable and wonderful and the bonus is they have a shop dog named Stevie Nicks! That is like the coolest name for a dog I've ever heard and I even have a dog! If you live in Durango, you need to go to this bike shop for all your bicycle needs! Thank you, Joe, and Tom and all the guys and even Stevie Nicks for making our experience wonderful!

Joe is awesome! Just great to hear this small business is…read morethriving! It's the only stop in Durango for you bicycle needs

These guys are awesome…read more Came in to rent a bike late on Monday night to return early on Thursday morning. Now, they could've charged me for 3 or 4 days, depending on how they wanted to do it, but they reasoned that I was only really taking the bike for two days, so they only charged me for those days. Then I went and broke my wrist on Tuesday, so biking was out of the question. Brought the bike back on Wednesday and noted that I wasn't going to be riding it any more given my wrist condition. Again, they could have kept the charge for Wednesday, and I wouldn't have blamed them, but they refunded it instead. This is the sort of thing that differentiates great customer service from normal customer service. When you can account for quirky things in reasonable ways even when it's not expected - like a two day rental that is sort of (but not really) spread over four days or a two day rental that gets cut short for some silly reason, like a broken wrist - that's the sort of flexibility that distinguishes the by-the-book folks from the businesses that I want to deal with again. And when I come back to Pagosa Springs, I'll definitely be renting a bike from these guys. (The bike was nice as well, at least on the one ride that I was able to take before breaking my wrist. Hiking on a trail, not on their bike, BTW.)

they actually had a wheel that i needed in stock. really good quality stuff, nice selection of…read morebikes. look forward to visiting downtown. it is great to have a real bike store in pagosa.

Go out of your way to stop here. Too much good stuff -- new, used, and artistically up cycled -- to…read morepass up. Take some time to swap stories with the young, creative, and interesting owner.

I bought a consignment bike and I am very pleased with the service and attitude of Nicholas…read more He was very patient and helpful to me while I made my decision over a few weeks. After I bought it, he set up up to fit me at no charge. I am definitely returning for all my future needs and support. While I was in the shop I seen great service to other customers that walked in, he provided quick support.

These guys are legends. They have repaired my bike, mounted…read moremy skis, given me spot on directions for trails and sold me guide books, apparel and obscure parts. They are straight forward, helpful and knowledgeable. I prefer to check in with these guys first for anything that I might need for climbing, skiing or biking. Keep it up, buddy bear!

10 minutes ago New I…read morebrought in my 09 Yeti for service from Lake City, so over an hour drive. After the winter, I tried to add air to my rear shock and all the air came out. My first thought was that my ancient shock pump finally wore out. But both of my 26" wheels also need trueing badly so I figured I would bring it in to be tuned. When I got to the shop the first question from the guy checking me in was, do you really want to spend any money on this bike? I let him know that I didn't have the budget for a new bike this year so I just wanted to keep it on the trails a little longer. I asked if they could test one of their shock pumps on the rear suspension before sending it off for a full-rebuild from Dirt Labs which was quoted as $250 plus shipping. He assured they would look into it before dissembling it. He also said they would true the tires and rebuild the front fork as well. He said it would be ready in about 15 days and they would give me a call. 10 days later they call and say it's ready to pick up. $300 - except they couldn't true the wheels (which rub terribly) because the spokes are corroded, and they couldn't rebuild the front fork. So just got a 15 year old suspension rebuild for $300 on a bike I paid $250 for. Well I definitely wouldn't have rebuilt the rear suspension if I knew I now needed to buy new 26" wheels. Still wasn't too mad. Friend shows up to Lake City, opens the van and they gave him a 2025 Yeti. Roughly a 9k bike. Laughing and being the great guy I am, I called back and said "I think you guys made a mistake. I paid my friend $50 to bring me my bike from Gunnison, and you gave him the wrong bike." The guy on the phone started giving me attitude! He said "oh we need that back right away!" I offered to bring it back 2 days later when I had a flight out of Gunnison - citing the 3 hour round trip drive and the fact that I was working those days. Here's the kicker, finally get my bike back and the rear shock still needed air. Hooked up my shock pump and listened more closely to the air spewing out the house and watched the suspension deflate. Got a new pump, filled it right back up. I guess it's possible they looked at the rear suspension and determined it needed a rebuild. But that doesn't explain not telling me about the wheels or fork, or the joke of mixing up a $250 2009 26" and a $9000 2025 29". Won't be back. Still feeling like I got ripped off. And I still need new wheels to ride my bike.

The folks here are courteous and prompt. My bikes are old and when I bring an oddball part in for…read morerepair, they're willing to paw through bins of "stuff" to help find what I need. I do a lot of the repairs myself but they charge me fairly for the parts I get. When I need some sort of accessory, the store is well enough stocked that I rarely have to put something on order.

Stopped in for a rear tire replacement on a MTB and they were done in less than an hour as…read morepromised. Store well stocked. Staff very helpful and telephoned when work was completed. Prices were reasonable. I would recommend to friends and family.