The Mountain Village guys are the BEST! My family and I were dying to go downhill mountain biking,…read moreand unfortunately the other bike shop was sold out of the bikes we needed. The guys at BootDoctors quickly helped us out, got us fitted, and registered to start our fun! Unfortunately, we only got one run in and had to call an early quotes due to lightening. No worries though, because the mount village guys took care of us. I will for sure ALWAYS use BootDoctors while I'm in Telluride. Whether it be for Downhill mountain biking or greenway biking. This place is LEGIT, and has won over my business forever! Thanks

Super helpful staff, they really want to make sure you are comfortable with your gear. We know…read morepoorly fitting gear can make a day on the mountain miserable. They're very knowledgeable and friendly. It's the most convenient location right across from the gondola so returning the equipment was super easy. I'd rent again here for sure!

What great customer service. Guys were knowledgeable and friendly and willing to help out to meet…read moreour needs. Thank you.

Worst experience in a ski town ever! Went in to buy 2 pairs of ski goggles for a snowmobile trip…read more Ever since then there is a new posted transaction everyday since then of 98 dollars. They were very rude when I called to try and resolve the issue, but they were no help. Bryce could not help one bit as a manager. He couldn't even look up the transaction with the price of the transaction. Please don't spend money here they are crooks and only want your money.

I visited the Bootdoctors shop in Telluride Village with a problem with my old Tellie bindings on…read moreFebruary 21 and was delighted by the wonderful service. Jim who is a very experienced technician, took care of my bindings very effectively. Jim spent quite a bit of time on my behalf and sent me on my way without even a nominal charge. I have purchased products and boot services from Bootdoctors when I worked in Trail Safety and Guest Services on weekends in the past. I have always received excellent customer service in their shop. This recent visit was equally satisfying. I appreciate Jim, Alex, and the other staff members who welcomed me. Bootdoctors enjoys a staff who are dedicated to serving their customers. I recommend that anyone seeking expertise, great products, and professional service, to rely on Bootdoctors - a great shop and staff who know their products and will help ensure your skiing and boarding enjoyment and safety. ...Dan

We left our daughter's shoes in our car which was parked at the bottom of the mountain in…read moreTelluride. It would've taken us over 30 minutes to grab them, probably more because ski school had just finished so we checked out Bootdoctors to see if we could find shoes to buy instead. We found Vans that were just my daughter's style and they were on sale! The price was comparable to what we'd find online or in stores back home so we thought it was a great find. The cashier helped me check for sizes right away and brought two options which was considerate. We are super happy with our experience.

Outstanding service from Maya! We rented two E-bikes for the day. The bikes were in excellent…read morecondition. Fully charged. Responsive. Highly recommended Easy Rider.

This shop is incredible. Amazing staff and they helped us out with some same day maintenance that…read moreno other shop was willing to do. They also hooked up one of the riders in our group whose bike was lost by United. They set him up with everything he needed for a 5 day hut ride with bike, storage and accessories. By far they are the most reasonable shop in Telluride and maybe even Colorado. Can't say enough good things about Easy Rider!

Had such a great experience renting from them this season! Everyone was genuinely helpful and made…read morethe whole process easy. Both times I went, they set me up with super comfortable boots and skis that made it easy to just enjoy the mountain. You can tell they really care about getting the fit right so you have a great trip. Highly recommend!

Oscar saved our vacation, literally! In a very busy, unusually frazzled holiday time in Telluride…read moreOscar was as kind, professional, cheerful, friendly, knowledgeable (add a zillion more positive adjectives here) and, very importantly- helpful! Cannot thank him enough and LOVE this store. Had been a merchandise customer before and now I'll only shop, buy, rent here!

Great service and selection. Good value and we will be back. Everyone we spoke to there was so…read morehelpful. Prices reasonable for Telluride.

Literally worst bicycle rental of my life. They gave us broken and unsafe bicycles and when we…read moretried to immediately return them they refused to give us a refund. The only option they gave us was to pay more for "higher leve"bikes. Avoid at all costs!

Best service ever. The entire staff went above and beyond to help us every day. Thanks again and we…read morelook forward to coming back

Terrible experience, buyer beware. Store refused to honor its return policy and accept return of an…read moreunused helmet with tags 2 days after buying. Lied to by manager Bryce Young - do not trust him or this store.

I felt like a NASCAR and these guys were the pit crew. Not only did they get me geared up in no…read moretime but they were kind, Informative, and overall helpful. Shout-out to Easton, Sam and Reilly you guys are legends thank you for being excellent people and great at you job.

Unfortunately I have to give Michael a 5 star review because a 6 star review isn't an option. The…read moreSki Butlers came to our room With multiple sets of gear, fit us accordingly and then picked everything up at the end of or stay. I can't recommend them enough. The cost was similar to a fitting on the mountain but the convenience was priceless. Coming from one Butler to another I highly recommend them for your next trip. Joe Butler Av NJ.....no relation lol.

No one would even acknowledge me in the store. The young girls were on their cell phones and seemed…read morebothered I came into their empty store. No wonder it's empty! terrible experience. A bunch of rude kids working there. I asked a question and the girl sort of smirked and walked away and started giggling with the other girl. It was a very uncomfortable experience from rude people.

we had a wonderful visit at Patagonia this October, they have a wide variety of products in the…read morestore. The lady behind the counter was very very friendly and extremely helpful, I did not have any customer service issues with her. She engaged us in conversation and even suggested nice places to eat and buy keep sakes. I enjoyed my visit to this store and we were given full attention. We got a lovely shirt from here that my sister absolutely loves.

Great store. Great staff. I'd forgotten my jacket on week-long trip here and snow was coming (in…read moreMay!). Found a great looking jacket, Mountain Equipment, at a good price. Staff (didn't get their names - two guys) explained all the facets. Met up with my wife 20 minutes later and she felt it was too small - I hadn't tried it on in the store. Since the tags were cut off, I didn't think I'd be able to return it. Surprisingly, they said of course! They found the correct size for me, exchanged jackets. Perfect jacket for me and warmer than I was expecting. I will shop this store every time I'm in Telluride! Curtis S.

First of all, we ordered 6 tubes and 2 paddle boards for a family birthday outing that were to be…read moreready at 1:00. When we got there, they weren't ready. We waited patiently for the guy to pump some tubes up and then he realized he only had 5 of the 6 we ordered. He went in to check on the 6th tube to come back and tell it had been double booked. We looked at him and he just shrugged his shoulders, like oh well. When we asked our options, he said he could give us a paddle board for the same price. We didn't want the paddle board, but because we needed more adults to go down the river to help supervise the kids, we agreed. Then the Paddle broke right as we started the trip. The shop wanted to charge us $120 for the replacement, but said he would cut us a deal and only charge us $75 for a paddle we didn't want to begin with. Since our family has rented there multiple times, I thought they would work with us on the charge. We broke it, I get it...but who is to say it was not already cracked. It was definitely not new and the equipment was covered in dust and dirt. Just felt like they were unprofessional in how this was handled all the way around. Keep shopping folks, there is better customer service in Telluride than this shop. Won't be back.