The Cool Team just finished replacing the 20 year old air conditioning system in our new condo at…read moreKings Point in Delray Beach. But after looking at some of the other Yelp reviews, I was hesitant to hire them. I received bids from three other AC companies and The Cool Team's proposal offered the best value. I checked with some neighbors and they were quite happy with The Cool Team, so I took the plunge! The telephone reps at their office were friendly, knowledgable and super efficient. They scheduled the installation within the tight timeframe we needed. The crew arrived on time and were very professional and friendly. They wore masks the whole time they were inside our condo and put down lots of canvas tarps to keep our place clean. The job took a little over 4 hours and I'm very happy with the results. I would highly recommend this company.

My experience with CoolTeam is limited to services provided under a yearly service contract for a…read moreKings Point Delray Beach condo. It appears that CoolTeam markets heavily within this and other 55+ retirement communities, providing yearly maintenance and minor repairs (by contracts where the rate is based on age of appliances), to all appliances within a unit, plus minor electrical and plumbing. I think many of the elderly residents, especially those 80+, take comfort knowing that if something goes wrong with their HVAC or dishwasher or washing machine, they can call one number and a technician is scheduled. I used services under the existing service contract to have an AC unit checked and tuned-up, which cost $39.95, and again to have the coils cleaned on the AC, which cost $334. The coils probably had never been cleaned in the 10 years the unit was in place, as they were filthy, likely due to the use of a filter which was improperly sized, allowing dirt to enter the unit. Establishing an appointment for either wasn't difficult, call their local or toll free unit. The reason for the 3star rating was the demeanor of the tech who handled both service calls. He was gruff. He was abrupt. He had an annoyed tone in his responses to simple questions I asked. He was rushing. He was dismissive. He talked down to me. Bottom line, he was nasty, as if he was constipated and needed to take a good dump, or more likely, just plain disgusted with his life as a service tech where 95% of his clients were 85 years old. I'm not reading too much into his behavior, I think I'm reading him well. When I mentioned him to my contractor who had just finished renovating the condo, he knew exactly who I meant, and said "I'll talk to him when he arrives and set him straight". I don't like, no, I am repelled by service providers who are dealing with clientele in the 80's who treat them with disrespect, annoyance, impatience. Their behavior is intimidating to these elderly and sometimes frail or infirm residents. Management of CoolTeam should counsel this tech to be nicer and more sensitive. While I sensed he was efficient and competent and did what needed to be done correctly, I felt like telling him he was a nasty angry man, and that I hoped his Mom or Dad or Grandparents were never treated as rudely and insensitively as he interacted with me. And I'm not in my 80's, far from it. Oh, I still tipped him well, as my bleeding heart liberal NY upbringing came to the forefront and I figured most elderly residents under tipped or didn't tip at all, and he deserved to be recognized for his efficient and competent work. But he was nasty, simply grump, nasty, rude, abrupt. Like he was doing me a favor showing up and doing his job. (In college sociology course we learned the concept of "role disdain" - that's when someone's despises the responsibilities of their jobs, and takes out their annoyance about their life on those they interact with. I'm certain we meet a lot of people like that, huh? Check out other companies which provide the same package service contracts. Ask neighbors.

I called Cee Dee at 10 am on the coldest day of the year. My a/c plus heater quit working. By…read more1:45 Thomas was here and found out the heater wires got fried. He thought he was not able to fix it but went to his truck to check his inventory. Bingo had what he needed plus even had to change the amp in the electrical panel. John was very professional and on time and gave me a reasonable price for coming out on a Sunday. Thank you I would highly recommend this company.

These installed my air conditioner in 2021. Had it serviced by another company in 2022 and they…read moresaid it was a " great installation ". In our traditional house with flat roof. Just had ceedee come to service it in 2023 and they said all was good. Cleaned coils and drain etc. and said there was some wear but all good. He said no need to change filter just yet. Which would have been easy money if he wanted to increase the cost. Two hours and $80 is great value in my book. Hope this visit does not jinx it and the thing fails when outside it is 100f

My air went out Sunday night Called late Sunday and Tom was…read morethere first thing Monday Did a great job at reasonable cost Highly recommend

using them for 35 years 100 percent honest again 100…read morepercent honest and if you look at my reviews of other business I hardly give a stellar rating.

I did a lot of research before deciding who to go to for a new air conditioner. I went with…read moreAirworx and could not be happier with the quality of the work. After the installation they send out a QA resource who reviews the work that was done. The next day someone else comes out to review the installation. The work they did was professional and very clean.

Very disappointed with the company. The installation result is horrible and careless - they…read moreinstalled outdoor unit backwards (and no, there is no regulation for that, I checked - they lied!), the indoor unit had cracks - they fixed that by screwing a screw (looks horrible), outdoor electrical box was hammered and crooked into the wall (I think it is just dangerous). Basically, they can do only cookie cutter - if everything goes great. If there are problems they fix them slipshod. Asking them to fix that was raising frustration from their side! They ask everything to pay upfront. Never do that! After the job, their installation handler Josh just started ignoring me!! Why? Well, because you paid them and you are not interested anymore. Only their technician Mike is good.

Juan came right on time. he was very thorough. our package unit is on the flat roof. we have issues…read morewith the drip pan collecting water due to algae buildup. He showed us photos of the problem and cleaned it all up. We have been with Smithco for many years and several AC changes. Great company. We have only used them for the AC service. Thank you Juan for your professionalism and great service.

Johnny could not have done a better job. He was on time, thorough, explained everything, and is…read morevery trustworthy. We will be coming back to Smithco again, and again, for sensational service! Let them help you with your AC or ice maker issues, they are great!

My air conditioning quit on me on Saturday night at 11 o'clock. Kyzar had 24/7 Service but I knew…read morethat I could make it through the night without AC so I waited until 9 o'clock to next morning to give them a call. Kim, one of the owners, answered my call and told me the technician would be at my house between 10 and 11 o'clock that morning. I never expected that quick of a response. Thank you Kim. The technician arrived at 10:51 and found that it was a bad starting capacitor on the My air conditioning quit on me on Saturday night at 11 o'clock. Kyzar had 24/7 Service but I knew that I could make it through the night without AC so I waited until 9 o'clock to next morning to give them a call. Kim, one of the owners, answered my call and told me the technician would be at my house between 10 and 11 o'clock that morning. I never expected that quick of a response. Thank you Kim. The technician arrived at 10:51 and found that it was a bad starting capacitor on the compressor. It was replaced and my AC was back and running again. This is the second time that I called Kyzar for help with my AC and the second time they gave me 5 star and better service. I highly recommend this family owned business. Give them a try you will not be disappointed.. It was replaced and my AC was back and running again. This is the second time that I called Kyzar for help with my AC and the second time they gave me 5 star and better service. I highly recommend this family owned business. Give them a try.

One star is too high a review. We have used them for a few…read moreyears with multiple air conditioner replacements. The last replacements failed code on September 1st. Kyzar was to call us to schedule a repair, but this never happened. We left multiple messages over the next month that were never returned, leaving us with the failed code problem. Our most recent call finally got us scheduled, but this too didn't work fo them and was rescheduled for today, October 1st though there workman didn't show up.

I highly recommend ComfortZone. The evaporator coil in our indoor air handler failed. The parts…read morewere under warranty but labor wasn't. The service tech, Mark Vaughn, diagnosed the problem and returned to make the repair. They were clean, efficient and responsive. Thank you

I had the pleasure of meeting Carlton today. Very informative as well as professional. Notified me…read morehe was available to come early, which I truly appreciate considering how hot my home has been the last few days. I would gladly give a referral to friends/ family. Ask for Carlton, if you're seeking a technician with great work Ethic.

In March of 2024, our air conditioning went out. We have been dealing with Dick Smith Air…read moreConditioning for many years so called them for an estimate. We agreed on a price and had them install a new Payne Air Conditioner. Before the new air conditioner our summer electric bills we generally in the mid-$300 range. Since the installation of the new Payne Air Conditioner, we have not seen a $300 bill and we saved $700 on electricity last year. The only improvement we made was the air conditioner so the savings definitely can be chalked up to the new air conditioner. Great company to deal with.

Don't think twice.... The search for a great AC company is over! Five stars are not enough. After…read morebeing jerked around with my last AC company that I used for 20 years, enough was enough. I spent the last 6 months researching and looking for a new company. Now here I am. I can't remember the last time I had AC service this good and have been this happy with it! I highly recommend Dick Smith AC! THANK YOU!!!