We were asked to arrive 15 minutes prior to the appointment via message confirming the appointment which we did. Paper work was asked to be filled out in the front 30 minutes after the start of the appointment and then we continued to wait. Once we were taken back after we continued to wait following the hygienist for an additional 15 minutes told the dentist was in the lobby. We were the first patient in the morning and did not get seen by the dentist until an hour after the appointment time. There was a concern was brought to my attention by the hygienist and the dentist did not address it until I asked when she was about to leave. A children's dentist should be more conciencous of wait times especially for children under 2. read more

Doctor is okay. Wait times are insane- appointment at 3 and only met with the doctor at 5. Extremely unprofessional, seems like they are trying to get in as many appointments as possible for the money. read more

Took my daughter here for her very first dental appointment the office was extremely clean and the staff were very friendly and helped me with all my questions. The dentist herself is a lovely woman and a great dentist, she talked my daughter through everything she was doing and definitely took her time with any questions or concerns I had. I would 100% recommend this dentist! read more

Today was our first visit. This location is clean and they have a nice little play area for the little ones while you wait. My daughter felt comfortable and safe. The Doctor conversed with my daughter and made her first time experience fun. The X-rays were explained to us and we were given some tips. They made us feel cared for. My daughter walked out with a sticker, a toy and some hair clips. read more

Office staff is very welcoming and nice. Doctor takes too long-- we have to wait at least an hour (sometimes longer) to be seen. A few times we left without being seen because it was taking too long and we had to go back to school or work. read more

doctor is decent but wait times are horrible, usually an hour or even two, demonstrates unprofessionalism

Had an appointment scheduled yesterday for no one to answer the phone or open the door or bother to unlock the door. After waiting over 45 minutes for someone to open the door or pick up the phone my family and I gathered ourselves and left. The audacity to call me and ask me why we didn't show up to our appointment and ask me to reschedule when we showed up early, waited, called over 3x. Visibly seen a young chola that works there walk past us and past the door not to say a word not to open the door but act simply as if we didn't exist. The audacity to ask me why we didn't show up when everyone of the working offices heard my kids playing and waiting in the hall way is just ridiculous. When checking the hours on yelp at 9am it said open to refreshing the page at 9:30 saying the office is closed. I called 3 times the day before to be ignored to confirm the appointment. I showed up and nothing happened. This dr every visit shows up 2 hours late with out fail she's late. It is unfair to any working parents time. Do not waste your time to come here. read more

Have been bringing my two daughters here for 2 years now and has been an excellent experience. Dr Andriani is professional while adding a light touch of humor for my kids, especially when it comes to getting difficult procedures like fillings. Great bed side manner over all between dr and staff. When the Dr explains things to me she gives another age appropriate explanation to my kids and continues to explain to them step by step during the procedure. If your child is afraid of or had bad experiences with dentists this is the best office to help them regain trust and feel more comfortable/confident with dental care. read more

Teeth R Us - Pediatric Dentists Near Me - Diamond Bar, California

I ABSOLUTELY LOVE TEETH R US. This by far is the best dental office I have ever been too. My son needed 2 filling and she did the filling with ease. My son experienced zero pain! And my daughter had an injury and chipped both front teeth. She is only 2 years old and It was causing her so much pain. the dentist took care of it and she talked my daughter through it. She made her teeth look beautiful. The staff is incredible as well. I am honestly shocked that there are bad reviews. There are wait time no matter where you go. And this dental office produces top of the line work. I would never take my kids anywhere else! read more

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I do not know what has happen in the last year ? Every and I say every appointment that we have had we have waited 1 hr or sometimes more. I don't understand how that is even possible . And now my children appointment seem to be minimal time as well. My children don't have cavities or usual problems our appointments when we actually get in the chair is about 30 mins. --- today I have a scheduled appointment at 9 I get there at 9 doors are closed first person. There 9:15 I ask when my children will be seen . She said a doctor doesn't get in this early . Then way was my appointment scheduled at this time. read more

If you have a morning appointment, it's more likely the doctor won't be there till 10:15, so that people just waiting there.

Oh my gosh!! Dr. Adriani is amazing. She knows her stuff and she is so sweet to not only the kids but to the parents too! I came here with my friend and her daughter and her daughter had such a good experience here with Dr. Adriani! Definitely worth it! read more

they're always late for the appointment. they made the patient wait for an hour without reason. No make up and save time for work in the morning. read more

At our initial exam, Dr. Adriano was super nice, the office is beautiful and clean, and kept my kids entertained. The office staff was nice, so the wait didn't seem too horrible the first time. Plus, I felt like the doctor really took her time to explain and go over things. She even did a lot of teaching with my daughters. We then made an appt for fillings, where my daughter would need sedation. We were told to be there by 8 am. I even asked if the doctor would be there at 8 to administer the meds, and they said yes. No one showed up until 9, only to tell me that the doctor wouldn't get there until 10. I was so upset!! My daughter (3 years old) was so hungry and thirsty. I drove 45 minutes to get there and had to drop my other daughter off at daycare so we had been up super early! All for nothing. The lady didn't even apologize and just kept saying that we weren't the only ones. Shouldn't they do something about it then? I was really disappointed because I knew the wait would be an issue but didn't realize that they'd have me sitting there for NOTHING, when the office wasn't even open! I'm glad I didn't stay. I would've been there until 1. Taking my business elsewhere. read more

I been brining my kids to Dr. Andriani now for 13 years for my son, now for my daughter. She is sweet and professional and makes sure you understand her treatment plan. Staff is professional and always make sure you feel welcomed. I have recommend her to friend and family. read more

Amazing Custumer service !! My nephew and son come here and my nephew is very difficult because he is so scared of dentists . Anyways they are amazing with kids read more

I really loved Dr. Adriani, she was patient and thorough. Office is GREAT for kids. I have a super charged 15 month old and when I say great for kids, you can believe IT WAS GREAT FOR KIDS , and It was super clean!!! There's a separate lounge for kids with a wii and toys. The staff was very nice, super friendly and very helpful. I didn't have to wait very long, but I'd rather wait for Dr. Adriani than go somewhere else that's just my opinion. I would have waited all day she was that good. read more

Teeth R Us - Pediatric Dentists Near Me - Diamond Bar, California

I have to say that Dr Andriani is the best dentist hands-down! She is so caring and thoughtful to all three of my kids. My oldest son who is now 18 has been seen her since he was two. The office is beautifully decorated always so clean and sanitized. There are nice video games in the waiting rooms and always a movie playing in the waiting lobby. She always gives my kids toys at the end of their visit and that's what they love the most and can't wait to go see her! I highly recommend this office! She is like family to us! read more

Never come here! If I could give this place a 0 star I would. Took my son here yesterday at appointment 9:30 am, waited until 11:00 am to see Dr. for 10 minutes. The lady Dentist said to come back tomorrow at 8:00 am, fasting for sedation - treatment needed is root canal and crown for my son's that very bad pain tooth with another male Dentist. Came back the next day at 7:55 am and there were already 3 other family with kids waiting in the door. The office was closed, staff showed up at 8:15 am to open. My son got sedated, 50mins later the male dentist finnaly took him in (because he is seeing other 3-4 kids at the same time) to start the treatment. Can NOT believe what happened next! He said my son start to cry and move around. He refused to treat him. He MADE US LEAVE!! What my son sedated for?? What all the time wasting for nothing since yesterday!!! They are so in hurry for next patient. I was so upset. They are irresponsible and do not care. My son left in drowsy and pain. Worst experience with dentist ever! PS. the front reception is Rude who is checking insurance and payment! read more

Dr Andriani is the sweetest, she was kind to our son and also with Cookie Monster whom received a complete check up as well :) I understand some people complaining about the wait. But also, I know how much one can wait at the dentist, more so at a pediatric dentist, where one can't rush a frightened kid. We've been three times for check ups, yes we waited maybe 45' each time. The staff is kind and sweet with kids. Both staff and Dr work fast to make the whole experience the least traumatic possible, also while in the waiting room, I was able to see how the dr waited patiently for a little patient to calm down in between rounds of filling some teeth. They let patients choose a present from a basket before they leave. On every occasion Dr Andriani walked us out and helped our kid choose a present and give him a big hug. read more

I'd love to give Teeth R Us all 5 stars because the Dr really does seem to be a good dentist. The problem is the wait!! Our very first visit we were scheduled for 8:00 am. They don't open until 9:00 am! And she never shows up before 10:00. You are guaranteed to wait at least 1 hour. Even if your the first appointment of the day. We've had 3 visits and each time is the same! The staff isn't any better. They are all moving at the same pace and with the same disregard for others time as the Dr. herself. It's a real shame because like I said at the beginning, she really does seem to be a good doctor. But we don't have time for 2 hour dentist visits. Don't think we'll be returning. read more

My children have been seeing Dr. Adriani for the last year and I am very pleased with her and the entire staff. She is very patient with them, explaining what she is going to do in words they understand, showing them the tools she uses, letting them touch the tools, etc. She makes it a very warm, safe, caring environment. I love the fact that she is very conservative in her approach. My daughter had a front tooth capped when she was 4 at another dentist office out of state, and when she had another cavity- I was so worried that she would require another cap. Dr. Adriani was actually surprised that they did the cap in the first place and was able to fill the cavity without any shots. She then recommended filling her other teeth with deep grooves as a preventative measure. She always asks the kids about their brushing and eating habits and my kids listen to her and follow her advice and rules. They have had healthy shiny beautiful teeth ever since. The waiting areas are very kid friendly, and of course the treasure box is always filled with fun toys after the visit. My only wish is that she was their dentist from the get go. read more

Had been with this dentist since my younger one was 3, and she will be 7 soon. She loves to visit her dentist

Dr. Andriani is the absolute best in pediatric dentistry. You will be amazed at her hospitality. My kids always cried everytime they went to see a dentist for their check up, cleaning, and filling. To our surprise, my kids love her soooo much. Dr. Andriani didnt let them see her as a dentist but as their friend. She's able to win my kids' heart and from then we never had to push the kids to go see the dentist. They're even the one asking when will they see her again. Thank you, Dr. Andriani! read more

Wonderful place for kids !! The staff and the dentist are so caring and gentle !! Makes the visit great read more

Teeth R Us - Beautiful office for an amazing Dentist !!! - Pediatric Dentists Near Me - Diamond Bar, California

Wait time is always 45 - 90 minute wait for ortho EVERY time. Oh and that is WITH an appointment. I have heard multiple people complain about the same issue, to deaf ears. Today someone complained that the wait time was unacceptable and ridiculous. She suggested they stop over booking or get more Dentist, orthodontist and a bigger place or book appointments for the appropriate time. They reply from the receptionist was that if they did that, we wouldn't get appointments for two months. What does that tell you. They know exactly what they are doing. They would rather have everyone wait and don't care about our time. More patients, more money for them. At our expense on both time and money. read more

This place takes forever. No need for an appointment, not like they honor it. Lol what a joke. Took two hours for my nephew to be seen. And when I ask how much longer they keep saying 5-10 min. FOH read more

This place does not honor appointment. It only shows that they don't have respect with people's time. Each time we were here, our wait was at least 1 1/2 to 2 hours. They over book all the time. They see my son for 10 minutes and they do not do a good explanation to kids. They are so in a hurry so they could finish in time for them to go home, that they don't give a good service. read more

My kids have been seeing Dr. Andriani since they were in elementary school and now they are in college. Her practice is the Gold standard for all Dental Practices. Her office is welcoming and makes the kids feel safe and comfortable. Her and the staff are always looking out for your child and their needs. Couldn't ask for a better experience over the last 14 years. I would recommend Teeth R Us and Dr. Andriani to any parent that is looking to have their child treated like royalty. All Dental exams, treatment and consultations have been above and beyond. 5 stars can't even begin to show the value, kindness and expertise Dr. Andriani has provided for our two children. read more

Great customer service from the moment you walk in to the moment you walk out, facility is super clean, she takes her time with every patient she sees, hence the reason why she runs behind, I absolutely love the fact that she builds a personal relationship with the parents and patients, if you are looking for a top of the line dentist to take care of your children's dental needs I would totally recommend Dr. Andriani. read more

Been going to this dentist for years since I was young. She is a amazing dentist who is really passionate for her work and taking care of you as a patient. She always provides amazing advice to help your dental hygiene in the future and it always works. She is the most kid friendly doctor I have ever been to. If you are looking for a dentist she is the BEST person to go to, no questions asked. read more

The place is very new & up to date. My child had her tooth pulled out due to an accident. They were gentle & she was not scared . They are quite busy so parents have to be "on it" to book appointments & get referrals in time for procedures ( Which I'm not ). Overall my choice for a pediatric dentistry! read more

Rude rude rude, front desk people are rude have no respect for other people. If you have time to waste come here they make you wait an average of 45min to an hour, plus when asked if doctor has arrived they have no idea. Had to leave appt because kid was fasting and the doctor hasn't even came to the office at 10am. They have no respect for other people time. Won't be coming back read more

I've been with Dr. Andriani since I was 5, and now that I am going off to college, I have to say that I don't recall ever having a problem with her, her staff, or her office. I always enjoyed going there, and she still offered me toys even into my teens, which I found endearing and shows how much she cares. She is amiable and enjoyable to talk too, and her staff are welcoming and extremely helpful. I would recommend her to anyone I know. read more

We stopped coming here ... she is very nice but my little one had a appt for procedure done ... We arrived on time and he took the meds that made him drowsy so they can start ... But she came 1 hour+ sometime later and started the procedure with him wide awake ... We basically paid money for him to nap in her office ... her office people didn't know what to tell me other then I am sorry she's late!!! I hope she changed!!! And know how to be on time. My poor baby was crying for her to stop!!! THAT MADE ME MAD!!!! Don't make a appointment in the morning she will probably be late!!! My son slept a whole hour until the medication wore off and woke up just in time for the procedure scream and crying. No apologies from her!!!!! I know I am not the last one she'll do it it!!! Who the heck would find this review funny is beyond me!!! read more

I am so glad I found Teeth R Us for my toddler daughters first visit. Let me tell you I was totally dreading our first visit to the dental office. Nonetheless, with a lot of story telling & positive reinforcement I made our first appointment for a dentist @ Teeth R Us. From the start the staff was friendly and approachable. Love their child friendly office -decorated with lots of animals (which my daughter loved) and they provide a tour to let you get accommodated to the the place. The Dr. Andriani and her staff (especially Norma) were very friendly - thankfully our visit went off without a hitch. I found the Dr. Andriani's very direct and frank advice about diet and teeth care very informative. I'm not afraid of a dentist who is firm with parents regarding dental care - its important & I appreciated it. On the other hand, I also appreciated that the staff (Norma!) at TrU treated my daughter with kid gloves - no one wants to hear a screaming toddler so their extra friendly attitude and patience with her was a blessing. I highly recommend them - I'll be back. read more

We have been patients here for several years now and love them! When I tell my kids its time to see the dentist they get all excited to go to the nice office with the video games. The staff is friendly, Dr. Andriani is highly skilled, the office is clean and modern. read more

I love this place. My son was traumatized by the last dentist he went to, Dr. Brown in Artesia, and now he's not. He likes going to the dentist now and he isn't scared anymore. They worked so well with my son and I would recommend them to anyone. read more

This place is great. The staff and the doctors are excellent with kids. I started taking my daughter as soon as she turned 2, so she would not have a fear of the dentist growing up. She loves the high 5's from the staff for each and every positive thing she does. She now looks forward to seeing the dentist ever y 6 months. read more

My 4 year old daughter and 2 year old son are so comfortable not only in the office but with the staff as well. We have had three separate appointments so far, and each time the staff is kind and easy to deal with my hectic scheduling needs. My children never fear going to the dentist and every 6 months just flies by now. The only reason I didn't give it 5 stars was because there are 3 different waiting rooms (2 with toys), and I would prefer waiting in one place till they called on us to avoid lugging around all of our things. read more