I called this store last week to find out if they could make a tee shirt for my kid and matching one for his cat along with price and ETA. I was told they could do in 1-3 days depending on when I could get in and it would cost $17 and I could design it online. When I designed the shirt for my son online it sent an email to the owner who told me the quote was wrong, calling on the phone is confusing and if I want a quote I have to come confirm the order and pay for it. Why would I confirm and pay for an order she wouldn't tell me how much it was going to cost. Then she got snarky...
"$17 for the shirt for the human. Shirt for the cat? I don't know."
"The "cat" shirt-I do not know what you want-a small pet shirt? A people shirt that could fit a cat?"
"E-mail is getting us nowhere-if you want to come in, we will see you then. If not, that's okay, have a merry Christmas."
I would never say these things to someone I am trying to do business with. read more