Sam did a quick luggage / zipper repair for me on the spot. He gave me options for the repair and…read morewas friendly and the job affordable. Would definitely return.

I have been coming to Sam's casually for several years, and he has always done an amazing job on…read moreanything I've brought him. I've brought him several pairs of pretty beat up boots...resoled and shined, looking fabulous. I recently brought him a vintage Louis Vuitton bag that had ripped tabs (opps, should have taken a 'before' photo) to see if he could replace them. He did, and they look great. He also conditioned my bag, so it looks way better than had he just replaced the tabs. They leather was REALLY dry beforehand, and it really looks great and much more even after going to him. The prices here are extremely reasonable, and Sam's work is top notch. He is also very kind and has a quick turn around time. Highly highly recommend!

This is a gem of a place. Boris is just the best. He fixed my YSL shoe in 15 mn on such short…read morenotice and stayed open late for me under the rain. The top band was slightly too tight and he fixed it in a way that I was able to wear it for hours with no pain. I recommend him one hundred percent.

I enjoy bringing my business here to this Baldwin institution. Drop your shoes off, run your…read moreerrands and come back for your repaired shoes. This place can make your busted, broke down, dusty jalopy of a shoe keep on trucking. They helped me bide the time until I was able to purchase some quality shoes. Good: -Timely fixes -Professional opinion on what's the best fix for the shoe -They provide longevity and proper craftsmanship for your favorite shoes to keep for years Bad: -None

It's a bit of a hole in the wall (run-down looking), and they still use hand-written paper claim…read moretickets, but they know what they're doing when it comes to repairing shoes. I've had ripped seams re-sewn, scuff marks and scrapes removed, soles sewn back onto the shoe when it was detaching from the shoe, and other things. More than once, I thought the shoes would have to be thrown away as garbage, and this place managed to fix it. They're also relatively inexpensive considering that your shoes are repaired so well (again, in some cases, the shoes are literally saved from being thrown in trash).

Good old fashioned shoe repair shop that we remember as kids. They always do a great job on our…read moreshoes, and are pleasant to deal with as well. Real craftsmanship; we're long time customers and will continue to be.

Romi was so kind and gave me a fair quote. He was able to restore my Chanel ballet flats, leather…read morestrap on a Gucci bag and even add a leather tab to another purse that many of the other local leather spots told me they couldn't do. And all within a few days!! Highly recommend!

I've had a tall pair of Ferragamo boots and Alexander McQueen ankle booties, both worn frequently…read morefor over five years. The Ferragamos had a damaged heel and some cosmetic scuffs in the black leather, while the McQueens looked fine on the surface but had soles so worn down that water seeped in whenever it rained. Romy managed to fix both pairs so they look and function like new. I'm thrilled to have my two favorite boots back. It was absolutely worth the money: he repaired both of my shoes, which retail for several hundred dollars, at just a fraction of what it would have cost me to replace them new. And all within 24 hours! I came on a Thursday afternoon and he had them ready for me Friday morning :) I will be back!

Decade old boots bought back to life, highly recommend! Very thorough with explanation of boot…read moreaftercare and sophisticated overall boot knowledge!

Absolutely yes I recommend this Cobbler. Sandy is a craftsman not just a shoe repair guy. He also…read moreis transparent and fair. While I choose not to get the leather sneakers done, it is because they are so worn that cost wise it was made clear the proper work that would need to go into fixing them outweigh the cost of buying a new pair, regardless of the fact that the newer made shoes just arent as well made today. I am still thinking about it as a possible investment while I shop for a new pair of sneakers. Meanwhile, I now know where to bring my boots. Note: he is closed on Mondays

Amazing shoe repair shop! David is so friendly and very talented. A few months ago, I brought in my…read moreTory Burch bag and Burberry rain boots and he was able to fix both. Just this past week, I brought a Fendi bag in that needed repair on the inside because the inside was peeling and David did a FANTASTIC job. He re-lined the entire inside of the bag for $100. The inside looks brand new now!

Full sole heel and protective covering for the rest of the shoe. David is an excellent craftsman…read moreand I will definitely be returning.

BEST PLACE EVER - I LOVE SHOES - THEIR WORK IS QUALITY - ARTISTRY - took me a long time to find a…read moreshoe repair store - during COVID - I am so happy - I found this place - they are beyond wonderful to deal with and their work is superior. If I could give 10 stars I would - I 150% recommend them - they are simply wonderful!!!

First time I needed a shoe repair and had the best experience at Cobbler Express! My sneaker was…read morefixed in minutes and I was charged a very fair price. The owner replies very quickly by email and was very professional and kind. Highly recommend this location if you are in need of a repair!!!

So I was looking for a cobbler, which is hard to find specially in the outer boroughs. I came…read moreacross these guys, Roma shoes and wireless repair. I have bought some expensive shoes and they were too big maybe a half size too big I took it to him and he knew what the situation was right away. He told me come back in an half hour. He said these are very good shoes, (Gucci) but he's gonna make them a little better. He added a little Rubber soul at the bottom, some taps at the heel and he put a insert in Which made the shoe fit excellently. I plan on bringing him two or three other pairs that are too big and one that's too small and I haven't worn them because of this thank you Roma. Donald

Overpriced, mediocre repair work. Unprofessional workers, asked for receipt for repair work and…read morereceipt did not include required deposit paid.

Not a fan of this shoe store. Not only does the owner close the store whenever he feels like it…read more(the store closes much earlier than 7pm), but also the service leaves much to be desired. My shoes didn't look shiny when I picked them up and my leather boots looked dull. I now have to shine my shoes myself. Waste of money and time!