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Teddrick Dunson, MD - Thrive Pain Management

2.2 (5 reviews)
Closed • 9:00 am - 5:00 pm
Updated 1 month ago

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Southwest Pain Management - Robert Groysman and Bob DeLillo

Southwest Pain Management

3.5(11 reviews)
15.1 mi

I understand that costs have risen, but doubling the price for a consultation feels excessive. I…read moreused to believe this doctor truly had their patients' best interests at heart, but now it seems like they are taking advantage of the desperation many long-haul patients feel. I wish they would consider that most long-haul patients are unable to work, and such drastic price increases make it nearly impossible for many to access the care they desperately need.

I had a mixed experience at Southwest Pain Management (SPM) after flying a long distance and paying…read moreout of pocket for a Stellate Ganglion Block on both sides. I have to give them five stars for their medical professionalism and how closely they monitored me during the procedure. Everything went smoothly with the actual injection, and I was carefully watched for about two hours afterward, mainly to track my blood pressure, which tends to spike after this kind of treatment. But unfortunately, it was my experience in the recovery room that was truly awful. After the second injection, I started feeling pretty overwhelmed. I was dizzy, nauseated, emotionally raw, and really vulnerable. Some people experience emotional releases after this procedure, and I certainly did--crying, mood swings, the whole bit. While the staff had informed me that this was common, instead of feeling cared for, I felt disregarded. The nurse assigned to my care, Dawn, was incredibly dismissive. I asked for simple things to help me feel more comfortable, like a blanket because I felt cold, a pillow to put under my knees, and for the loud music in the recovery room to be turned down, but she just responded with annoyance, saying, "You'll have to give me a minute. I'm a nurse first," and then ignored all of my requests. The vibe from her had me feeling like I was bothering her just by needing basic care. Being in such a stripped down and vulnerable state, it reinforced early feelings of powerlessness and shame at needing care. It was honestly traumatic. Additionally, once my blood pressure stabilized, they told me I could go. No one checked in with me to see how I was doing or told me what to expect next. I had to ask the receptionist what I should do after leaving, and she told me I'd get a follow-up call the next day--which never came. That left a really bad taste in my mouth. The whole experience felt a bit like a medical assembly line--efficient, but without any emotional care or empathy. If SPM could improve their approach and better address the non-medical needs of their patients, it would make a huge difference. Unfortunately, because of the way I was treated afterward, I left feeling worse than when I arrived, which was really disappointing, and so easily avoided.

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Southwest Pain Management
Southwest Pain Management - Southwest Pain Management

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Arlington Orthopedic Associates - Front desk

Arlington Orthopedic Associates

3.7(18 reviews)
0.0 mi

There team of staff and doctors are amazing here! They are very professional, efficient with time,…read moreand get you the care you need to get on the road to recovery. I love that they have screenings like xrays onsite to make the process quick and easy for patients.

This poor review has nothing to do with the medical care at AOA, but reflects the poor office staff…read moreprocedures. We were contacted two months ago and told that my mother had overpaid by $300 and that a check would be mailed to her in 30-40 days. They verified her address. Now it has been over 60 days. I called the office today and was told that it was still being processed, "you know, they have to verify the mailing address, print the checks, and sign the checks, but they are really behind." I cannot imagine that it takes that long to process a check once you already have verification of the mailing address. The office clerk also said that there were many patients in this process. Really? How is that you overcharged so many people? If I owed a payment to AOA, I'm sure I would be penalized if I was more than 60 days late with the payment, but I doubt we will get any interest for AOA holding my mother's money for months. And, State law and Texas Medical Association requires that repayments of overcharges be return within 30 days to the patient. This is very poor office management for AOA.

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Teddrick Dunson, MD - Thrive Pain Management - painmanagement - Updated May 2026

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