Hi
What a wonderful shopping experience at Ted Baker, Gatwick Airport on Friday 13th December.
I had been browsing before our departure and saw lots of lovely things, in particular a black leather shearling jacket. A member of staff went to the store room and I tried the size one on. It was a little big which I commented on to one of the female sales staff, also mentioning that it wasn't as soft as the one on display, asking the question ' has it been tried on a lot'. Straight away she offered to go and see if there was an alternative size. On her return We both noticed that the leather was softer and when I tried the zero size it was perfect. My husband who has always been anti black leather jackets was full of praise for the fit and quality, and told me to purchase it straight away. I obviously did not need much persuading! We had to rush as our plane was ready for boarding. The staff were at all times attentive, helpful and extremely pleasant. My jacket has been worn a lot whilst we were in Switzerland and received many compliments. I only wish that Ted Baker, Gatwick Airport was on our doorstep here in Cardiff, South Wales.
Congratulations.
Pat Hixon ( and no, I have not received any favours for this review, the staff that served me deserve to be praised. read more