Holy smokes! Why did…read moreI just have a good time getting an oil change? HOW did I just have a good time at Valvoline? Cause the two people that helped me with my Acura on Thursday night had such good and positive energy. Whole thing was quick and simple and they were engaging and positive and just fun to be around.. that can't go unnoticed. Appreciate yall! Edit.. Alma and Tim helped me out. Cool people!

I hadn't been to this location in some time, as I've been going to another place for oil changes…read morethrough a maintenance package. However this past Sunday, my car needed an oil change and I was going to be in the area, so I decided to stop in. When I drove in, it was completely empty which was nice, as I was seen right away. Service was very quick and friendly as in the past. My newer car does require a higher quality oil, and it is definitely pricier here than the previous place I'd been going to. But Valvoline is great because they're usually pretty fast and you don't have to leave your car.

Car looks brand new again! I took my car in to get the mini…read moreauto detail special for $170. Zack was the person who took care of me. Very nice and welcoming took a look at my cars condition before leaving it with him and then paid before leaving. They have a separate cashier office. There is plenty of places to sit couches inside and sitting outside. I opted to drop off and pick up later. Zack called when it was ready and it took about 3 hours. I don't have the before pictures but I haven't had a full detail on my car since I got it 2 years ago. So, it was definitely needed. Highly recommend I love the results already am getting compliments from Friends and family.

Updated to a 1 star based on the rude response from the owner:…read more Kal A. - comparing prices of a hand car wash to a 5 star restaurant while providing fast food level service then taking a dig at my budget shows your lack of comprehension, compassion, and customer service skills. You're overcharging your community and doing BAD BUSINESS which has nothing to do with MY budget. Your employee did NOT provide any other option when I came back to question the price. In fact, he started showing me previous receipts with you charging double compared to other car washes. There are multiple comments complaining about your prices so adjust or don't. Either way, you'll never get another dime from me. Good luck, Kal A. With a poor leader like you, Fullerton Car Wash will need it. Original Review: I'm from LA and was in the area when I so desperately needed a car wash. I pulled in and was told a hand car wash was $60 and I was flabbergasted at the price. I paid it and the wash was decent but it was in NO way worth $60. Especially when you can get the same car wash in LA for half the price. I'd you're in the area and absolutely need a car wash go for it but I'd drive the extra miles for a better wash at a lower price.

All of these staff working on a weekend in 95F degree weather in the middle of the afternoon were…read morephenomenal and could not be any better in professionalism and care for the vehicles in their garage. Thank you to the manager on site for explaining how a drive-through quick service works to me and keeping the process professional!!!!! I knew what I needed, full synthetic change, so we didn't run into any issues with upcharging or upselling other random services. Value for $100 meant I was in and out in 20 minutes and could make it down Imperial for a burger before traffic hit!

It pains me to do this; I've been going here for more years than I count, but I did my oil change…read morethere on Friday, 03.20 (when they had their 20% off entire invoice online special). I got my oil change done, simple as that. The problem came with the extras... they tested the battery, and for some reason it came back as "low, needs replacement" (I'll explain the dubiousness in a sec). They wanted to charge me $350 for an AGM battery, even tried to upsell on it. Side note: granted I arrived at the tail end of their day, but they also didn't check transmission fluid. Something to consider. Needless to say, didn't take the first offer presented, as I went to a local parking lot and called AAA, have them do a remote battery service for a second opinion. And guess what they found? The battery was operating normally. Far and away from the results shown to me on the valvoline worker's iPad. Which indicates that someone was lying. Out of the blue, this seems an isolated incident, a one in a million chance; but I have it on good word from a local FB group that this is happening with other folks as well.. not with batteries necessarily, but crucial items such as transmission fluid supposedly very low, when in fact it was their oil. Out of respect for going there for years, I will not say names... but I must affirm that this is the one time any type of doubt is put in place for this establishment. And such doubt (not to mention potential for flat-out lying to the customer, all for the sake of making extra at the end of the day) is something I simply cannot stand by. Please, beware: it is genuinely nice to go here for the convenience... but it's a shame that I feel I almost always need a second opinion to do any kind of service done for my vehicle. If the point of Valvoline is to be a reliable/trustworthy one-stop shop for any quick service... in terms of trustworthiness and reliability, they are failing here. And I urge retraining or a QA audit on the location to ensure that trust is rectified and genuine. Thanks. TLDR; oil change good, love the convenience, seeds of doubt/potential deception when checking battery (between Valvoline, AAA), urge QA best practices are followed or risk widespread criticism

VJ really took care of my girlfriends and I car. He told me the price for my A/C and it was a real…read morehonest price! This will be my family's new mechanic!

VJ was very honest with his pricing. He was very knowledgeable and didnt try to oversell me with…read moreanything that was not needed. I will definitely be going back if I need any other car fixing

Josh is amazing, very knowledgeable and nice guy. Truly took care of my Supra and I am very…read moreskeptical of any shop.

Affordable, fast, and friendly definitely recommend for any oil change. Everything went perfectlyread more

Always great service at a great price at the Brea Firestone. Brian, Eric and Robert and their…read moretechnicians are knowledgeable, professional and courteous. They usually get the work done faster than the time they say it will take.

I made an appointment a week in advance and arrived at 8 AM as scheduled. However, I was told it…read morewould take 3-4 hours for a simple oil change, tire rotation, and cabin air filter replacement. If the shop is that busy, appointments should be scheduled more realistically. I ended up going to another shop, and they completed everything in 40 minutes. I value my time, and long wait times like this are unacceptable. Unfortunately, I won't be returning.

The customer service that I have experienced from the Brea location in the last couple of years has…read morebeen nothing but top -tier level. I have suggested this location to my friends which they have gone and I also have suggested to my family , if you are in need of tire service or vehicle maintenance, stop by check in with them, or give them a call & see what they can do for you . Something to consider if you do have to wait for your services to be completed there is a very nice walking trail that is literally steps away from their location , and if you walk a little further we're talking maybe 50 yards you're able to take advantage of the Birch Street area and where there's Coffee shops, and several very different restaurants which are we all great. There's also a movie theater , the walk and vibe of the whole area is great. This is not a normal situation available to you when you are going to be waiting for services to be completed on your vehicles So take advantage ​

I had a fantastic experience at American Tire Depot - Brea. From the moment I walked in, the staff…read morewas welcoming, professional, and extremely knowledgeable. They took the time to explain my options clearly and helped me choose the right tires for my vehicle without any pressure. The service was quick and efficient, and the pricing was very fair. I really appreciated how transparent they were about the work being done. My car feels smoother and safer on the road now, and I couldn't be happier with the results. If you're looking for honest service, competitive prices, and a team that truly cares about their customers, this is definitely the place to go. Highly recommend!

Everyone at Pro Techs are both professional and technical…read more Been bringing my cars here for over a decade and have always been really fair, informative, and kind to me. That goes a long way when you're out of your depths about car maintenance and repair.

Customer service is always top notch here. I have been coming to this place for my oil change for a…read morefew years now and they always manage to be quick and efficient. The price is always reasonable and similar to any other places I have been. Definitely recommend this place for your car needs.

Former auto technician, did all my own services for years but now don't. I want a professional job…read moreperformed on my vehicles at the same caliber as if I would have done the job. I read the reviews on xpress lube and tune and all were 5 stars. I rolled the dice. Was approached promptly, invited to go into the waiting room (expecting it to be dirty and hot). The a/c was on, the room was fairly large, very clean and comfortable. Big screen tv was on too. I watched the technician do the job. Not one drop spilled, the service light was reset on the dash and a reminder sticker on the top left of the windshield. Would I do an oil change again myself (not difficult to do)?? No way!! Not a difficult job to do but a lot of prep going out buying the oil and filter, draining the oil, taking the oil to a recycling parts store, clean up...OR sit in a/c comfort watching tv. I'm for the latter!!!!

The owner stated that he had to run his own diagnostic even thought I brought one from Autozone. He…read morethen said the diagnostic cost is waived if you get work done at the shop. I got work done as was STILL charged for the diagnostic cost. When asked why, the owner said it's because I didn't get ALL the work done that my truck needed and then shrugged. I left the shop feeling robbed and will not be returning to this establishment. I would recommend to stay away.

Called this shop to get a quote for a basic oil change on my Jeep Wrangler and was honestly…read moresurprised when they came in about $100 higher than the dealership. When I asked why it was so high, they mentioned it included some kind of "warranty" with the oil change. That didn't really make sense to me for such a standard service and felt more like an upsell than actual value. I'm all for paying a fair price for good work, but for something as routine as an oil change, I expected pricing to be at least competitive with a dealership...not significantly higher. Ended up going elsewhere.

I brought my car to OC Automotive Diagnostic to repair a busted headlight lens. From the start, the…read moreexperience wasn't great--the front desk staff had a dismissive attitude when I first dropped off my car, which already gave me a bad impression. After the repair, I noticed that my headlights were dim while driving at night. When I checked under the hood, I found that one bulb wasn't plugged in correctly and the other wasn't installed at all. It's frustrating to deal with this kind of sloppy, careless work, especially on something as important as lighting for nighttime driving. Between the poor quality of the repair and the lack of professionalism at the front desk, I won't be returning and can't recommend this place to others.