Bought my SIM card once arrived Barcelona airport. This place is not hard to find. Salesman was…read morehelpful in putting in the new SIM card and making sure it works. Hassle free. In and out less than 10 minutes. Was even able to make restaurants reservations and call home.

Not a trustworthy shop. I bought a phone here on my way to the U.S. at their shop in madrid airport…read moreand turns out it was broken. I spent $130 to send it back before the 15 days were up and I havent even gotten my money back. Apparently they have to send it to central offices before they'll give me my money back. This shop doesnt honor their guarantee, I will never buy here again. Compré un móvil en esta tienda que estaba defectuoso y encima vino sin batería, bastante sospechoso... Vaya timo luego con la garantía! Esta tienda no es de fiar!!!

This pertains to the Crystal Media Shops at the Barcelona Airport (BCN)…read more I was defrauded of $20 Euros by the Vodafone sales person in this shop. I wanted the 35 Euros plan for more data. Instead of selling me that plan, the sales person LIED and enrolled me in the 15 Euro plan and then charged me for some 20 Euro "PROMO2120". He told me that in one hour I must call *565*2# and the plan would automatically be upgraded to the $35.00 plan. He was lying. I believe his instructions to do this in an hour were based on his belief that anyone arriving will be out of the airport in an hour and won't know why it isn't working. This man is a crook!!! I can see from the other post here that another person fell victim to this too. I am sure there are thousands of additional travelers that experience the same FRAUD and never left a review here. I went to Vodafone and they confirmed that this man defrauded me. They told me to go back to the airport to file a complaint. Given that there is a known crook working in this store, I suggest you do not buy anything fro Crystal Media Shops!

From the owner: Somos profesionales del móvil. Reparamos Smartphones y somos especialistas en Apple, iPhone, iPad y…read moreMacbook, iMac. En nuestras tiendas encontrarás técnicos cualificados. Tenemos una gran variedad de fundas y protectores para tu móvil.