Although we ultimately decided to sell our home instead of renting it out, I can't say enough good…read morethings about my experience with RNB Property Management. I initially spoke with Kristen, who took the time to explain the process, answer my questions, and let me know that Marshal would be following up with me. Shortly after, Marshal reached out and was incredibly responsive, professional, and knowledgeable. He sent me detailed information directly via email, answered every question I had, and made what could have been an overwhelming decision feel straightforward. Before contacting RNB, I had reached out to another property management company, and the experience paled in comparison. They weren't nearly as helpful and mostly directed me to their website for information. RNB's personalized service and communication really stood out. We were fully planning to move forward with RNB until our plans changed and we decided to sell our home instead. Even though we never officially became clients, I wouldn't hesitate to recommend RNB to anyone looking for a property management company. Their customer service is exceptional.

I started to write a review for RNB, when an old review I had written and forgotten some 8 years…read moreago, popped up. After reading it, I realized that everything I said in that review is as true now, as it was then. I will never manage a rental again or consider partnering with another management company other than RNB. Their staff at that time was responsive and capable, as they are now. The person I depended on then was Marshal, who is now General Manager and he has a fantastic team. Individuals who have different styles of delivery and yet share the same traits of being service oriented, time aware, and efficient. Most recently, Luke, provided that steady support in helping resolve a stressful situation. Their office seems to be organized by specialties and functions that overlap rather than by rigid departments. They manage the process of preparing your property for the rental market, they handle the marketing and advertising on multiple listings, collect applications, screen applicants, onboard tenants, respond to their needs in the course of the tenancy, and offboard them. You are always made aware of what's going on and always have final approval. And they also provide you with an Income/Expense statement at year end. If you are a landlord looking to lessen your load, RNB will do the heavy lifting for you, as they have done for me, for the last 8 years.

After all of this had happened. I felt like it was some kind of unconditioned with sibling such as…read moremetaphorical kind of way. After a while, I started to see Dan, he showed up and showed him around. He explained how it work between with any Property Management and the owner while requesting for any work repair. There was one lady whom suppose to work with me named Stephanie (long story, but let me make it short simplifying thing), she mentioned she talking with owner for the past approximately 4-5 months , therefore no result. That how I was about to get Dan which I finally meet him. He fired that lady, Stephanie, then got another person. That all good. I rather reach out to Dan for any quicker responses. He is the main person. So, things happened, got things settle, and made a good deal for me for one month. It wasn't a bad deal and got most of the thing fix like ceiling fan in living room, replacement 2 fans/light upstairs, fix heather, eh, it was all taken care off. Alright then, that my simply journey story. I end up staying another year but more likely stay here 3 more year for the kids school. All that thing being happening, henceforth one I recommend go through it, however always get Dan or each out to him. Someone might help, but he is the one you actually need to take things care of. Heh, more attention for him. That a good thing. Happy holiday and upcoming new year. Be safe ya'll! Thank you Ferguson Property Management to make things easier. Glad to work with you. But the owner is something else and that doesn't want to respond. Now you know the difference. Best Regards, Sumeet

Dan finally replied to my email. He had very strong, unprofessional choice of words. I know he…read morewasn't going to do anything from the beginning but it was worth a try. Buddy got very very angry. The only actually proof we have is that my wife emailed Aislinn or whatever her name is directly about the stained blinds in 2024, that you guys refused to fix but used our security deposit to fix. Your worker redirected her to put all of the service request through your portal. Sadly we don't have access to the portal because guys deleted our access information. All of the proof is there of all of the services we requested to be done but got denied. After we moved out our security deposit was used to fix all of the things we requested. To let the people know, all of the requested we asked to fixed were stained or damaged prior or us moving in so we didn't afflict those damages. I'm not going to do a small claims report because I'm not in the business of suing. I have better things to do with my life. These reviews are for people that actually want to know how a business operates so they don't have to deal with horrible business. Thankfully my wife keeps all of the paperwork. Ferguson did a pre-move in inspection by Andrew Scott on 7/26/2024. It clearly states the stuff we were charged for were already in poor shape or damaged. I emailed Dan 10 days later again because I didn't know he would reply to my emails, since his staff have been ignoring our phone calls and emails. I emailed Dan the paperwork of our pre-move in inspection as well. I'm done talking about this with Dan because he is very good unprofessional as you can tell by the name calling. I did call him a crook and that he runs a thieving business since we tried to reach out to his associates through email and phone calls but they choice to ignore our calls and emails. People that ignore phone calls and emails are guilty people.

You know it's going to be a good company when it's one property manager giving another property…read moremanager a 5 star review. Gabe and his team at Allegiance are so easy and great to work with. It's been exceptionally hard to find help with some properties in the Sacramento area that I can't manage myself. During my initial search, most of companies I talked to in the area over promised and under delivered. From the first call, it was clear that they were lacking professionalism, industry knowledge and some never even called me back. I do have high standards of course as I myself have been doing the job for 10 years but I couldn't believe the experiences I was having with these other companies. When I finally found the Allegiance team, I was so relieved. Not only are they great at what they do and got these properties rented quickly, they are just fun to work with and very down to earth. Their knowledge, professionalism, fair pricing, and outstanding customer service also set them apart in the industry. They will continue to be my first choice in the Sacramento area and I can't recommend them enough. Thank you Allegiance Team! Highly Recommend!

I rented a home managed by Owens Property Management for two years. At move-out, OPM kept my entire…read more$4,000 security deposit and billed me $117.08 more. Their own documents tell the story. The August 18 deposit statement charged me $2,487.89 for carpet replacement. OPM's own cost sheet labels that figure "Estimate- awaiting confirmed quote." The actual carpet invoice is dated the next day, August 19, and totals $2,477.80. The $400 carpet-cleaning charge on the same statement is backed by a vendor invoice dated August 23, five days after the statement was issued. The $50 "yard work to repair damaged lawn" was mulch and small plants, $49.59 per their own sheet. They also charged me $21.41 for a kitchen faucet leak I had reported through their own maintenance system. I was never given the after-repair photos California law has required since April 2025. I accepted $2,425.30 of the charges in writing and asked for the remaining $1,574.70 back. OPM's written replies did not address a single disputed item: "This matter is now considered closed," and then, "This will be our final communication on this matter."

From the moment I walked into the leasing office, I felt genuinely welcomed and treated with the…read moreutmost respect. Margie was the very first person I met, and right away I knew I was in the presence of someone truly exceptional. Margie is an amazing woman with a charming personality, a positive attitude, and leadership qualities that stand out. She made my daughters and me feel comfortable from the very beginning. Throughout the entire process, she was attentive, supportive, helpful, and incredibly kind. The Easton is truly fortunate to have Margie as an ambassador. She is inspiring, talented, and represents the community with excellence. Because of her professionalism and the way she cared for my family, I knew immediately that The Easton was the place I wanted to call home. Please give Margie all the recognition she deserves. Her top‑tier customer service, compassion, and dedication are a blessing to everyone she helps. You GO, MARGIE -- thank you so much! Always grateful, Eddie Urzua

I love it here and it's great for a first place me and my fiancé just moved in and we love it here…read morethe manager is super nice

NEVER EVER EVER waste your time with these guys! Utterly useless company. When we had a problem…read morewith our tenant not paying rent and being unresponsive, we contacted them in early February to help us with the situation and help us find a new tenant. The guy we spoke with has been utterly unresponsive and useless per say, we had to follow up like a million times in order to get one response. It's been 3 weeks now, and the tenant has simply abandoned the property without any notice and this property management company is still taking its own sweet time to respond to us. This precisely shows what their customer service is, and reflects how they are going to deal with bad tenants - by staying unresponsive. We wasted 3 weeks with these idiots hoping they'll help us, but in vain. Take your business elsewhere, with other property management services who are much more responsive.

Phoenix Property Management has done an OUTSTANDING job of managing our rental home. We've dealt…read morewith a different company previously and it seems as though we were doing most of the managing while they were collecting the fee. Phoenix has taken control and has truly exceeded our expectations. The communication between us, Phoenix and the renter has been easy. They have excellent knowledge of the property management business and have even shared some tips with us as well.

it's been difficult in general to keep garbage and waste removal consistent for the last 4 years…read more It just gets worse and worse. It's a constant battle with garbage build up and roaches. Now the fire alarm... I call it in and am told that he (Rich the newest person in charge of maintenance) can't get someone today and has an I'm bothered, dismissive message and lazy tone. I remind him it's hazard and he says, "not really". So I text a retired maintenance man who said immediately he'll send someone today. If I didn't know that retired guy and how he's such a good guy and knows the company... who knows when the fire alarm would be addressed.

In 2017 my family and I partnered with A-1 to help manage our two properties in Sacramento. From…read more2017-2019 the service was excellent. Since there has been a change in staffing working with Ashley has been a nightmare. Late rental deposits, no communication on late payments and fees, no communication on maintenance services. We have sent her over 6 emails and have yet to get a response. I DONT recommend this company to anyone expecting to have peace of mind with them managing your properties.

We rented from Jeff for 6 years. Their properties are all newer buildings, and priced…read morecompetitively. We only had one problem in 6 years and it was remedied the next day. They literally never bother their tenants, ever, as long as you pay the rent on time. They accept pets, too. If you go to view a rental unit and meet Carl, don't be put off by his perceived lack of knowledge. He's Jeff's brother and just does the handyman work. Most likely you are getting a great deal already at 2-300 less than what you would get anywhere else. I would recommend renting from them if you're on the fence. The first townhome we initially viewed with them, another couple was there at the same time. We waited a day or two and called Jeff back to let him know we wanted to rent it, but it had already been rented to the other couple. Their properties go fast! Don't wait if you're really interested in the place. There's a new guy helping them manage the properties named Jared. He seems fine, very businesslike, direct and to the point. We originally paid $1450 back in 2012 for a 3 bedroom, 3 bath townhome that had only been built 4 years prior. They raised our rent $50 to $1500 in 2015, then $75 more in 2017 to $1575. When we moved in 2018, I think the new rate they were going to charge future tenants was $1800, and even at $1800, that unit is still priced lower than the current market rate. The point is, Jeff is reasonable and very fair. I highly recommend Sunterra, if you are lucky enough to move into one of their units, then congrats!

This company does not return calls or reply emails. I applied for a house before the showing on…read moreSunday, left a message this morning and as of today 8:13pm nobody from Sunterra has reply or call me back. I thought they would at least say, "hey we received your application". Or hey the house has been leased, etc. I wonder how they treat their clients or current tenants. Terrible customer service.

Amazing property management company. Until them, I thought all property management companies were…read morejust horrible. They have changed my mind. Great people great team.

This has been one of the easiest living situations I have ever had. They are on it when it comes to…read moreMaint requests and I love where I'm at so it's a big bonus to have such an awesome property management to work with as well.