I booked an appointment for a permanent all-over color that was listed as $75, but at checkout I…read morewas charged $221 because of extra fees I was never told about. I only found out when it was time to pay. As a college student who budgets carefully, this was really upsetting -- especially since I drove over an hour to get there thinking the prices were affordable. The stylist also gave me a haircut after I specifically asked if I was booked for one and explained I didn't want extra charges. She said she "had time" and went ahead, but then I was charged for it anyway. On top of that, I asked for a dark wine red and ended up with a super dark plum/purple that looks almost black in the light, which wasn't what I wanted. What really bothered me was the lack of communication. No one sat me down and explained what the extra services or costs would be, which would have let me make an informed decision. If I had known, I would have chosen differently. Instead, I left with a color I'm not happy with and a bill three times higher than expected. I also felt uncomfortable during the appointment because the stylist made negative comments about another client and her younger sisters. Overall, it was an unprofessional and disappointing experience, and I wouldn't recommend this salon if you're looking for transparency or customer care.

If I could rate this place a negative I would, I booked a nail appointment for 1:15 pm, was told I…read morewould have to wait til 2:30 for the service I wanted. Sat there for almost 2 hours and got told they couldn't do what I asked for which was a simple short French nail set.. the girl was RUDE AS HECK, wouldn't even make eye contact and didn't even try to accommodate or fix the issue all they said was "it must've been an error in the booking" the vibes were off you can just feel the negative energy in the entire place. Everyone there needs a reality check and they're overpriced asf for crap workers and service.

Just had my second visit to Gaia salon, and this visit was just as professional and wonderful…read moreagain. Best salon and hair cut place I've ever been, and would certainly give it the best recommendation ever. And my hair is NOT easy to deal with, but they always come through with great cuts and other hair products. And the place is very calm and relaxing and their staff is wonderful, too.

Kam is terrific. Always get a great, professional cut and style…read more Wonderful salon experience!

First haircut was the best one she did. It was downhill from there so I'm not going back. I…read moreStylist seemed quite immature, too.

Holli is always such a pleasure. She does a great job on my haircut and color. She is one of the…read moreonly people I trust with my hair. 10/10 would come back! Holli is very sweet.

Bellus is a great place to go have a pedicure, manicure or your hair cut, colored or styled! The…read morestudents are all excited to be staring new careers and it's a good feeling to support their passion! I highly recommend Bellus for any of their services! I had a pedicure and manicure and they both turned out great!

I went in for a spa pedicure and was very disappointed. The nail tech was a sweet person, but the…read morepedicure wasn't good. Polish was clumped in places with pieces of fuzz stuck in it, nails were rough (not filed well). She seemed in a hurry to finish the appt. Will go elsewhere next time.

Sophie @ the front desk is so sweet, and so good at her job! You can tell she loves working there,…read moresuch a good vibe the whole time :-) Alexis did my hair, and she did amazing! I chopped quite a bit and just went a bit darker and she did exactly what I wanted :-)

I have been gatekeeping this place since I moved here. I am biracial so my hair is unpredictable to…read moresay the least. Everyone I went to was great. Specifically Chun. You'll learn to plan in advance because her styling last she's an incredible colorist but I don't color my hair I went to her for blow out s& she learned my texture & I can sleep in it, shower with it & sweat with it. If you dry shampoo & got 2 be glue spray it down it will last. She is also incredibly kind & accommodating I will miss her terribly. Everyone there is great also Tieler ! she is a work horse & will not let you leave her chair until you are thirst trap ready. This salon is so inclusive & buzzing with talent. It's hard moving to a new place & trusting people with your hair but trust them find your person & lock in. I grew to love my hair there.

I've been transitioning into my grey hair. Yes you can just let it grey by itself of course but…read moreunless you know how to care for your hair it mostly ends up dull and aging you. Mandie at Salon One knows her stuff! I trust NO ONE else with my hair. She always makes you feel welcome and we have great conversations. I cannot say enough about this salon!

Jessie Francis is awesome! I've been seeing her for years now and she never disappoints. This time…read moreI wanted Captain Marvel hair for my Halloween costume. Turned out perfectly.

Amber had a cancellation and was able to take me in the same day I called! I went in to get 10-12"…read morecut off and get chin length hair. She never doubted me or asked me if I was sure or tried to make it seem like I shouldn't go for it. She was very gentle during the hair wash, but still massaged my head. The products smelled nice and everything was clean. She did a great job cutting and styling my hair! I also got to keep a good portion of my hair since it was long enough to be donated. The price was extremely reasonable and I will for sure be back! I don't know why this place does not have more reviews on yelp--it was great.

I had my hair done here for the first time today and it turned out beautiful! My stylist was Josie…read moreand she was helpful, knowledgeable and very personable! The price was great too! I highly recommend!!!

thanks to Jess from Tress for ALWAYS making my hair dreams come true! the vibe in Tress is…read moreincredibly welcoming and zen - i want to hang out there even if i don't need a haircut. seriously, 100% would recommend to all my friends!

Linde has been a real life saver! Being new to Manhattan (and being very picky about haircare), I…read morehad concerns around who could help with maintaining my natural hair in a small town. After my first trip to this salon and beauty supply, I was able to breathe a huge sigh of relief! This salon has everything you need. They are EXPERTS in hair braiding of any kind. I've had box braids, Havana twists, Senegalese twists, individual crochet faux locks and most recently an awesome sew-in done at this shop. There are also natural hair stylists and a barber on site. Linde is such a perfectionist! You don't leave her chair until every hair is in place. The quality products, great customer service and precision work are what keep me coming back time after time.

Great service and well stocked beauty supply store.read more

IT WAS THE BEST!! ask for chelsea…read more she did my hair, and she did damn near perfect. she was letting me "take control" and show her how i want it done. she was the best. talking to her even and sharing an experience of life was amazing. she didn't rush, it was past 5:00 after they closed and she still took her time. the vibe was amazing, me and her just kept talking and laughing. the only downside about the experience was a "male version of a karen" came in to harass the women and demand a new hair cut on his boy... if you go to great clips, ask for chelsea. she is by far perfect. 10/10 i would so go back for her.

They cut my friend's hair way too short when she only asked for an undercut and even made the…read moreundercut uneven definitely not recommended wouldn't even get my military cuts there