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    Teamficient

    3.7 (3 reviews)
    Open 8:00 am - 5:00 pm

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    Nova Driving School - Road test completed - license received!

    Nova Driving School

    (436 reviews)

    Bucktown, Logan Square

    tl,dr: Let my driver's license expire, needed a new one, plus a car to use for the driving test…read more Nova Driving School was fantastic. I moved back to Chicago after 14 years in SF and finally needed to get my license again, mainly so I could help my aging folks in Southern Indiana if I needed to. I don't own a car, and I didn't want to borrow one from friends, so I looked for a driving school that also provides a vehicle for the test. Nova kept coming up in the ads, searches, and on Reddit. But I still needed an instructional permit to drive for the driving test. I went to the downtown DMV, took the written and vision tests, and got my instructional permit. I bought Nova's "2HR BTW + ROAD TEST" package on their site, which included 2 hours with an instructor and the use of the car on the day of the DMV. Called a coordinator, and they got me set up for a Friday morning. I'd show up at 6am at the Elston DMV (closest to me), practice the route in their car, then take the driving test. I arrived at the DMV at 6 AM, where I met an instructor named Jamie. He provided an overview of the driving test, explaining what the examiners look for and what questions they might ask. After that, we switched sides, and I got behind the wheel for the first time in 20 years. I was relieved to find that everything came back to me. Jamie took me through the two variations of the route used for the test. The route was very short, consisting of about four to five turns. There was no parallel parking or interstate driving involved. (Please note that this is specific to the Elston DMV; other branches may have different procedures.) Another student arrived, so we picked him up, and I sat in the back while that student drove the route a few times. Then, two more students joined us, making it three in the back and one in the driver's seat, with the instructor in the front. Each of us drove the route 2-3 times, and we had the opportunity to ask questions. As my appointment time approached, I returned to the front seat and went for another round of the two main route variations. Got into the DMV showing my text confirmation of my appointment. They won't let you enter without revealing either the email or the text proof of your appointment. And this branch doesn't take walk-ins. Stood in the first line to get the paperwork reviewed. I went to the camera line to get a photo, then waited, went to a counter, had everything reviewed, filled out more paperwork, signed more things, went over to pay at the cashier, came back, and got my paperwork for my driving test. Went outside to wait to take the driving test. Note that you can't stay inside the building so dress warm if it's winter. The other guys had less complicated paperwork, so one was in line for the driving test. The other one was in front of me. Then I was next. But this is mixed in with all the different people taking the written test. I waited an hour for the car to come back from the other guy and then got in. The instructor drove me around to the back parking lot. He stepped out, I took the driver's side, and got in line, the line of cars. I waited about 40 minutes in the car in line to get my assigned examiner. They had about 4-5 working that day across 3 lines of vehicles. I was finally at the front; the examiner who was the same woman who had helped me with the paperwork got in. We went exactly the route that Nova had reviewed with me several times. At the end, you have to park in a wide test parking space, then after that you park in angled parking with the rest of the other cars, with completed driving tests, but awaiting results. I choked on the question about which way your wheels point if you are facing uphill/downhill, and which side of the road you are on. Overthinking myself. But still passed thankfully. Examiner gets up, out, and leaves, and goes on to another driving test. 10 minutes later, another person comes out with my temporary driver's license and hands it to me, and I'm done. The real one arrives in 2-3 weeks. The $245 fee was definitely worth it for having a car provided, receiving two hours of driving experience on the exact test routes, and having them handle the appointment scheduling. And Jamie the instructor was clear, patient, and at ease in explaining and repeating all things we needed to keep in mind. I procrastinated on this for a long time and felt foolish when I realized how simple and straightforward the process was. If you're in a similar situation, make getting a new driver's license one of your goals for 2026 and call Nova.

    This has been a truly awful experience start to finish. Unfortunately as one of the only driving…read moreschools in the city they sort of have you between a rock and a hard place. My son took classes there this winter, the class rooms were FREEZING, so cold in fact, that a number of times they cancelled classes the morning of because it was too cold. Teachers were different just about every class, and they would switch classrooms without any notifications. I also kept getting emails saying he needed to make up classes that he either never missed in the first place or had already made up. The worst part though is their complete and utter failure to ever answer the phones or return calls. I FINALLY got someone to call me back after leaving four messages and he claimed there is a known issue with their phone system. So communicate that to your customers! A mass email will work. His solution was for me to just keep calling and hanging up. It is truly, truly a disorganized mess there.

    Nova Driving School - Ms. Michelle thank you so much ‼

    Nova Driving School

    (72 reviews)

    Hyde Park

    Wanted to report that Michele Edison is AWESOME and got me where I needed to be to be road test…read moreready. I thankfully had some experience going in, but she really helped me consider things I hadn't before, and most importantly, corrected bad habits that I had learned along the way. I have obtained my license today and consider myself a success story for the driving school. The website is confusing at times, but the instructors are top quality. If you live around a location and are looking for a good driving school I would recommend it.

    I've had a frustrating experience with this company. When I paid for an ultimate beginner package,…read moreI was expecting a series of lessons designed for a beginner driver. What I got was the ability to book lessons online with instructors who vary in experience, professionalism, and teaching ability. My first instructor cancelled an hour before the first lesson by text message - I was leaving work early to get there and just happened to check my phone - and tried to change the next lesson at the last minute. The lesson - during which I mainly sat in the passenger seat - ended 15 minutes early because she had to drive back to the school to meet another student whose lesson started exactly when mine ended. I requested more experienced instructors who did help me learn how to drive. But the schedule is very limited - I found instructors I liked, but was only able to book lessons a couple of weeks apart. Not great when learning a new skill, especially when you don't have your own car to practice with. You pay the whole $700 upfront, and it felt like the company had zero interest or incentive in actually helping me get a driver's license once I handed them my credit card. The good? I can now operate a motor vehicle. The bad? I'm out $700 with no driver's license to show for it, and I've heard nothing from this 'school' about the road test - the experience has been frustrating, like I was completely on my own to try to make it work.

    Excel Driving School - Our Western Springs driving school is located at 47th Street and Willow Springs Road

    Excel Driving School

    (3 reviews)

    Gustavo was my behind the wheel instructor and he was amazing. Was very engaging through our 6…read moredrives and taught me everything there was to know about the road.

    My experience with Excel Driving School. I registered my child for 10 driving classes. When I…read morecreated the schedule, I asked for the 10:00 a.m. time if possible for all classes. The receptionist said that the first 5 classes were available at that time, and then we would make the schedule for the remaining 5. On the first day of class, we were ready for class when the driving instructor contacted me and told me that there was a cancellation and asked if I wanted to go early. I told him no. Then when 9am came around, he sent me another text telling me that my class is at 9 a.m., not 10 a.m. and that they would not return my money because I didn't show up on time. I wanted to check the website to have proof that my time was at 10 a.m. and their website didn't even work. I told the instructor by text, and he just replied that he doesn't know when the website is going to work. I had to call the next day because the first class was on the 4th of July and the Excel Driving school office was closed. The receptionist acknowledged the confusion and rescheduled his first class. We finally went to his class, and the instructor was on the phone the entire time while my son drove. I told my son that if it happens again that the instructor is on the phone. Instead of paying attention, we would report her. The next class, the instructor, never showed up. She never replied to my texts, and I called Excel school to make the report. We wasted 1 hour waiting for her, and the school contacted me until the next day to give me another date. At that moment, I canceled the classes and asked for a refund of 9 classes since my son only took one class. They agreed, and after 6 days, they returned only the money for 8 classes. I contacted the school, and they lied, saying that my son had 2 classes. The school knows that his instructor did not make it to the second class. I have a text from the instructor who texted me 2 hours later the day she didn't arrive to class, apologizing because something had come up. I am upset because the school charged in advance, and I do not want to return the full money for the classes my son did not take.

    Howard Driving School - It's your time to drive...

    Howard Driving School

    (12 reviews)

    Update: After sharing my honest experience, I received a threatening email from the owner demanding…read morethat I remove my review and photos, and threatening legal action. For the record, my photos were taken from the public sidewalk during posted business hours when the office was closed, not from inside. Everything I shared in my review was true and based on my direct experience as a paying customer. I will not be intimidated into silence. I am not asking for a handout -- only for fairness: either provide the six hours of behind-the-wheel instruction my child needs, or refund the money so she can complete her training elsewhere. The fact that the owner is threatening customers instead of resolving concerns only reinforces the pattern already visible in the many other one-star reviews.

    He rude speak rudely and his whole demeanor will throw you off like u bothering him or like he…read moredoing something for you for free. trying to give the brother benefit of the doubt but please don't waste your money or time. learning how to drive its very serious and people got the courage and money to get their license and you get this rude old man wasting your time and money. he need to retire someone need to close him down. He need to simply be reported. i dont like giving reviews but no way everyone needs to be aware. it's true and it needs to be told SAVE YOUR HARD EARN MONEY. Send your young kids to someone that will be helpful respectful and interested in teaching safe driving.

    Teamficient - health - Updated May 2026

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