If giving a zero star was an option, that would be the most fitting rating as in all honesty, even one star is too generous of a review.
I cannot believe there is a business flowing so wrong that even the basic manners of communication between an employee to a customer is flawed.
I thought these days everyone carries a phone or any device that can be contacted especially if you are running a removal business and there is a you have a customer waiting over 5 hours...
Customers are not the king but we are also not the joker...
Don't run a business if you think we are fools who should accept and understand over 5 hours of lateness without an explanation or updates because I quote ' we had another job and things like this happen' and be yelled at for being upset with how we were treated. read more