Please stay away from this place! The first scheduled move I was not told until 30 mins before they were meant to arrive they weren't coming due to an injured staff member - when I asked why they do not have back ups, the receptionist said 'it's the weekend and people have lives'. All other movers I contacted were fully booked so regrettably I had to reschedule with them for a few days later.
This time, they were 3 hours late. During the move one of my items was damaged. I spoke to the owner, Neil, at the time it happened and he said they would pay for it to be repaired. After a week of not hearing anything back, chasing up the insurance forms and endless phone calls, again with Neil saying he would sort it, I was told that they would transfer me the cost, and book in the repair - I still have not heard back. I am now taking this matter to VCAT and reading the below feedback it seems like it is a reoccurring theme with this company.
The prices may seem cheap, but will cost you more in the long run! Save yourself the stress and AVOID. read more