I have been here doing commercial deposit at Alterna Savings for years since it was located in a…read morestrip mall before this branch moved to this nice new location. Service though a little slow and confusing as there's a different line for commercial/personal account but when the bank is not busy. I do really like all the perks the bank offers for customers including auto beverage making machine for espresso, coffee and even hot chocolate! There is also a nice lounge area in the front equipped with computer if you want to do some online banking! There are always tons of parking as the lot is huge and only shared with a few shops.

This is the only physical branch that I can now go to. It is a 45 min drive to get there however…read more sometimes I need to go. The staff is more than happy to help me with whatever I throw at them with a smile and a thankyou. Free coffee as well (nice touch) and a pleasant waiting area. A great place to do business with. I can't recommend this branch enough .

Yesterday, I was at a plaza with a Shoppers Drug Mart. This plaza also has two banks: RBC and CIBC…read more I needed to do a transaction at CIBC. This branch was two doors down from Shoppers Drug Mart. It's a small branch. It's open Monday through Friday from 9:30 am to 5 pm. On Saturdays, it closes an hour early at 4 pm. On Sundays, it's closed. Those hours are decent if you need to speak to a person to do teller services or more complex financial transactions. What surprised me was reading a notice saying that ATMs are only accessible between 8 am to 9 pm. Normally, ATM branch access is 24 hours. The idea is that the lobby where the ATMs are located are available. Technically, it can be or used to be done at this branch, but I don't know enough about the rationale to limit ATM hours. Perhaps there was a recent ATM heist? If you do need to do ATM banking after 9 pm through 8 am, the branch at Victoria Park Avenue and Sheppard Avenue East is available. I used one of the two ATMs at this bank. CIBC and Simplii cards work here without any ATM transaction fees. I liked that I could tap my card and then specify my PIN. It's refreshing to not swipe my card and wear out the magnetic strip over time. My transaction was smooth. The touchscreen had the perfect sensitivity. I like the option to not have a paper printout. I try my best not to use it, to save a tree or two. There is plenty of parking in this plaza. It was great finding this CIBC while running an errand at the drugstore. (162)

This is a 5 star review for services provided by Jessie Guan(teller) when I was there yesterday at…read morearound 3:30pm. I asked about global transfers before at the very same branch and they said the bank I want to send money to was not supported (which was proven not true), money wasted. Jessie went above and beyond when I visited yesterday and asked about it. Unlike other tellers and even ones in the offices, She was the ONLY one who was even care to give it a try and help saves a customer's money which was ABSOLUTELY unnecessary for the wire transfer from before. She was also very professional, patience and understanding. From the details and suggestions she had for me yesterday, you can tell she was highly dedicated to her work and was just on it, at the very moment you decided something. The speed of her service was fast, more staffs like this and hopefully there won't be long line ups and wait time at banks. CIBC needs more staffs like Jessie who can actually help the customers, the branch and the image of the bank. I rarely nominated a certain person in a review, but I strongly believe she deserves a credit. If I was to found out about the global transfer from another branch. I would give this brand a 2, but because Jessie was there and helped me. You saved a 5 star review. And no, she did not know I am a level 9 on Google, a Yelp elite and a blogger.

Tips: - This branch has a drive-thru ATM…read more - It's located at Chartwell Shopping Centre. I came here after an eye appointment. My eyes were dilated and I was wearing dark sunglasses on a cloudy day. I was heading home and spotted this CIBC branch. Should I be hitting a new drive-thru to do a bank transaction under the circumstances? I was good. It simply felt like I was in heaven with so much light coming into my eyes... haha! I needed to do a transaction. I don't bank with CIBC often these days. Once in a while, I do, like I did today. I was driving northbound on Brimley Road. This branch is at Chartwell Shopping Centre, in a plaza that I used to frequent often when I worked in Scarborough eons ago. Back then, this plaza had a Shoppers Drug Mart and a Price Choppers. Both are gone. My friend, who was also my colleague, and I came here during our lunch break regularly. She banked with CIBC. Back then, this branch was next door to Price Chopper. With all the changes that occurred at this plaza, it's now a standalone building at the corner on Brimley Road and Huntingwood Drive. I had no problem finding the entrance to the drive-thru ATM. Even with my dilated eyes, it was straightforward. There was one vehicle ahead of me, which gave me time to fetch my bank card out of my wallet. The ATM was clean. I had no problem entering my PIN and performing a straightforward cash withdrawal. Easy peasy! There is parking in front of this branch. It was a bit busy, as it was just before noon. There's a Tim Hortons and a Pizza Pizza a few doors down from this CIBC, so be careful driving over to this bank. It looks like this bank is the only business with a drive-thru here. Having one for Timmy's wouldn't work, as there isn't enough space to accommodate two drive-thrus. (188)

My rating is 3.5 stars…read more This Scotiabank branch is the closest to my home. It is my mom's branch. I used to take the GO train when I worked downtown. I would often see folks parking over in this area when the regular GO parking lot was full. I never had to park on this side of the tracks. Several months ago, I came to this branch to get a debit card. To make a long story short, I decided to open a savings account. I asked how I could deposit money into this account. The phone representative suggested doing a pre-authorized transaction. I didn't want that option only. I wanted the flexibility to deposit money whenever I want to. I have a Visa card with Scotiabank. I walked in on a Wednesday morning. Most Scotiabank branches have banking hours, which means that it closes at either 4 or 5 pm. They tend to stay open later on Thursday and Fridays. I was helped by a friendly teller, who set up my debit card. She linked my savings and Visa cards. All went well, including my setting up a PIN. Service is great. I want to give this location four stars. However, I dislike visiting this area. The parking is crazy and folks cannot drive around this area for beans! I come here when I truly need to use the ABM and it's not all that busy. (233)

Quite possibly the slowest service I've received from a bank. The employees seem not that concerned…read morewith the line up, they continue to work at a snails pace. TD bank offers faster service and they are friendly/helpful. I found this Scotia location to be unfriendly, they barely smile at you or acknowledge you. The manager just sits behind the tellers and does nothing. It seems like this Scotia branch doesn't care about its customers. I asked to exchange cash and the teller acted like it was a problem. Also the exchange rate was not as competitive as TD.

The most stressful bank service i experienced ever. Front office service seems to be unusual at all…read moreas they don't have the problem solving skills. They are not able to help you to get any promotion you get. They wasted my time for more than one hours. However the people who works in the office are nice and helpfull.

I came to this branch to use the ABM. I have passed by this location countless times, but never…read morewalked in until recently. I was heading over to Purolator and this Scotiabank was on my way. There was plenty of parking at around 7 pm. I parked and walked in. There was one customer using the ABM. There is only one machine available. What was odd was seeing a man stretched out on the carpeted floor, with his shoes off, occasionally looking at us, while trying to fall asleep. Although it wasn't a cold evening, the bank's lobby is pretty cozy, even for those who do not have a place to crash. I made my deposit. I had no problems. I then left. I may come back here again soon. Hopefully, I won't have to mind the body the next time I'm there. (345)

My wife and I have had our mortgage at this branch for over five years now. We love this branch!…read more Everyone there treats you with courtesy and always has a smile on their face. Our current financial advisor is amazing. Even the branch manager greets you each time you're there. They do the best for you at this branch even if they have to jump through hoops and stay late hours. It's all about customer service and the Silverland Centre branch definitely excels at that! A highly recommended bank branch to deal with!

It's my home branch and I've always gotten great service and unless my timing is always really…read moregreat, I've never had to wait too long either