The Financial Advisor/Planner (I'm unsure of his actual title but he's the one that opened my…read moreaccount) keeps texting and calling me. He got my personal information when he opened my account. That same day I got a text saying "Hey ______, if you want I can...." he was trying to "hang out"... I ignored it.. he sent a few more texts, called and then Whatsapped me. I finally replied telling him no...that I'm basically not interested (I probably should have called him out for what he was doing but it was so surreal, uncomfortable and weird.) I didn't hear from him for a few months but he just texted me again saying the same things...and he mentioned living close to me...which means he definitely remembered my address... I'm pretty sure this is a A *PRIVACY BREACH*. his name is "Arth". I think that's just a short form/nick name of his full name. I don't know who to contact about this. Aside from that, TD is usually pretty decent

TD Bank is Great Overall. The Service is Nice. The Ambiance is good. The TD Bank Location is Great…read moreOverall.

One the best branches of any bank I've been too. Everyone is so courteous: Nick, Ryan, Vanessa,…read moreJohn Z, ... Everytime I go , I get A+ service, very little waiting time if at all. They all make you feel like a million bucks customer. It's a pleasure to bring my business to chase

Honestly this branch changed my entire view of Chase as a whole, the atmosphere was friendly and…read moreclean. I deal with Chase directly for my employer and went in to this branch to open up a personal account. Ryan H went over everything diligently and professionally and set me up. He and the Hispanic girl (so sorry I don't remember her name, but I've seen her at multiple other chase locations previously for my employer) made my experience GREAT, and I will always go out of my way to go to this specific branch because of them specifically!

Here's the Scoop: This bank has really trumped up business since opening years ago. So much so that…read moreit now has 2 outdoor banking ATM's. It's convenient and ATM's indoor and out always work. During business hours it's always busy but lines move fast. Located on Route 111 and Carleton across from Dunkin Donuts and Islip strip mall. You can always pop in for quick service. Bank is always clean.

Not even worthy of a star but I couldn't post a review without one. The drive thru ATM has been…read morebusted for over a year so the lines are always backed up there you literally have to insert your card 20 times before it works. The inside ATM is always broken and God forbid you have to talk to someone in one of the offices prepare to wait over an hour.

If I could, I would give it 0 stars. Always a wait. Often given incorrect information…read more Inefficient. Feels like I'm at the DMV. Poor management. They put 3 employees outside under a tent giving out junky prizes for "customer appreciation" day, while inside there was a long line/wait. BRING THOSE THREE EMPLOYEES INSIDE AND OPEN UP THREE TELLERS!! THAT IS WHAT CUSTOMERS APPRECIATE!!

Here we go, What can I say about teachers federal credit…read moreUnion? I have been with teachers federal credit Union for over 15 years. I have experienced good , bad ,and the ugly with this bank. Their great on interest rates if you getting any type of loan. Customer service can be a bit challenging from time to time. Speed of bank tellers really suck. I sat on line for 2 hrs just to take out money. I thought it was ridiculous. Even before the pandemic I sat online for almost an half hour . Teachers always having issues on Friday with their Atm machine. Long line waiting to use it but either it runs out of money or someone card gets stuck in it. I don't understand why they dont have more than two atm machines. Another issue is most banks don't charge fees but teachers charge fees for almost everything. I decided that I'm going to change my bank from here soon. Good luck to anyone who has this bank.

Never enough parking. Always a long line at the ATM. Seems the only good time to go is when closed…read moreand if ATMs carry enough bills to dispense. Nice workers but also change very often.

They are helping me improve my credit worthiness. They just hired two new employees. They are…read moreDeisi and Adan. They work very hard also like the other employees do.

I've been a TFCU member for over two years, and lately I've been very disappointed with their…read moreservice. Here's why: 1.) Dated First off, they just recently joined the digital age, but it's still hard to find what you need on their website. Like the other reviewers, I've found they're the most paranoid financial institution I've ever done business with: They don't use last names for their staff, and they require a signature to fulfill the simplest requests (i.e., most things can't be done over the phone or through the website). 2.) Unprofessional My experience with them has been at times unpleasant. One person named Marisol actually reprimanded me over an obscure point I still don't fully understand. It was in relation to a home loan application, and she was upset because I ticked the wrong box (according to her). We started arguing, and instead of listening and trying to understand my situation, she started yelling: "I won't lie for you! I won't lie for you!" I'm not sure if she was disciplined over the incident, but my hunch is she wasn't. 3.) Inefficient I moved out of Long Island a year or two ago, so my recent contact with TFCU has all been over the phone. Let me just say that I never received the information I needed in a timely fashion. Often it took two or three different calls from me to resolve one issue, and I never received a call back in a 24-hour timeframe. Even in the incident described above, the manager waited for me to make contact first, then eventually called me at the end of the next business day. 4.) Uninterested In my experience, this credit union isn't really looking to do business. They didn't follow up with me for my home loan, and when I wanted to refinance an auto loan they turned me down flat. Overall I would say they're staffed by people for whom this isn't their first career choice, have a degree in a different field (or no degree at all), and offer a level of customer service on par with the DMV. If you like their rates and they accept you, go for it--otherwise stay away.

The day after a holiday weekend, 2 people at the desks,1 teller and a line of people waiting, and…read morewaiting, and waiting. This is not the first time, I walked out and am considering other banking options. Preferably one with a staff.

I went to the TFCU branch to get my ATM card. Initially I opened my 2 accts in Farmingville. Thanks…read moreto the rep there, I was not even offered a card-but that's a whole different ballgame or review. The bank rep that helped me in Hauppauge, was Vinny. He took me to his desk, he was so professional & friendly. He took care of what I needed, offered other services & gave me suggestions. And to top it off, he spoke quietly. Actually, everyone was quiet in the branch. Nice to know that a customer's personal business isn't blurted out. That, I really appreciate. Even though this branch is small, I prefer to business there. Vinny is a huge asset & was refreshing to work with.

Seven Months and account still not closed. Requested account…read moretransfer or closure in October 2023. They say, give us this form, now mail us that form, this copy, that signature, go back to court and request updated forms ... and account still not closed. June will be eight months of torture they've put me through. And still, account not closed.

Over the years every aspect of their business has seemed to decline. Customer service is…read moreunreliable and unhelpful, they charge a fee for every little thing! I moved my account to them from Chase because I didn't want to pay a fee for not having money but now I'm paying that and more in fees even though I'm above that minimum deposit level for most banks. Worst is that I have a nyce/plus debit card so the atm is free in that network BUT if it's not a TFCU atm then TFCU charges a foreign atm fee?? How ridiculous! It's not like tfcu is a major bank with locations all over sometimes you need cash for unplanned expenses or for tips, lotto, e.t.c and I shouldn't have to drive 30 minutes to get it. I disputed a charge on my account because the website never sent tracking info or confirmation it was shipped or even paid for and I needed the item for a scheduled car repair. Websites order number search came up empty like I never ordered it. Tfcu waited a month to tell me I did it wrong it's a different form, I got form emailed it back but that was not the correct address, I called got right address, sent. They did nothing, not an email, not a phone call, called today they say nothing they can do, I'm out $218. Leaving them asap

HORRIFIC. phone customer service wait. Average 20"+ When…read morefinally connected to a person,issue is rarely resolved. No one knows what they're doing try to transfer to another dept. Or it disconnects. IVE had to change my pin at least 2 times in the last 6 weeks without being informed or WHY THE PIN DOSENT ALWAYS WORK .VERY DIFFICULT WHEN YOURE TRYING TO MAKE A PURCHASE.YA ...THINK??!! FIND A BETTER BANK.

I've been a Chase banker for years now and the reason is simple... They have always taken good…read morecare of my banking needs... This comes from a retired banker. I don't visit branches much anymore since the invention of the ATM and on-line banking. Since I also come here for business banking I visit the branch a bit more than I used to. This place is big and bright and a spectacular staff here are always very attentive to their customers.. Loriann, the manager is a FANTASTIC!!! Always smiling and confirming that everything is O.K. before I leave. If you have a choice to make about local banks I recommend this branch for your banking needs. Kudos to a great team of people.