Not crowded very efficient they usually pick up the phone when I call them about a banking matterread more

Horrible Experience! Incompetent, lazy, and arrogant…read more.... Asked for the mgr. who was even worse.

There's not many Capital one locations that are convenient anymore. So when I am at work this is…read morethe closest location. They have drive thur but only 1 ATM. So I parked in and went inside. It wasn't crowded only 1 person waiting for the teller. I used the ATM machine. It's a bank but there's enough space to have more than 1 ATM inside.

If there was a negative star, it wouldn't be enough. RUN as fast as you can from this branch and…read moreany other Capital One Branches. It'll take you several "appointments" to sit with someone to open an account and then 7 Business days for your funds to clear. HORRIBLE - STAY AWAY!!!

Though the ATM is often broken, the Northern Blvd. branch is your place for modern banking with an…read moreold-fashioned reliable community touch. Branch manager Dennis is a winner!

Great Service...dedicated staff...very helpful....great hours including drive…read morewindow....Bibi....Evelyn...are the best.We have been banking here for years.Thx

If you want a bank with great customer service, go here. All the tellers know your name and are…read moresuper friendly. They are honest and helpful. There are never lines, and the atmosphere is very relaxed. You can really tell everyone here enjoys their work. They interact like a big family. Pros: Always parking Plenty of safety deposit box's Atm in front Cons: the guy they recently hired to keep non patrons from parking there is sometimes not nice to the actual patrons which is an issue. This guy is Way too aggressive. But they probably won't keep him long.

Hey. It's a bank. What do you you want?…read more They have free coffee or tea. Lines are usually short. Safe deposit boxes with a private rooms to open them, etc. Free lollypops.

It's that time of year again, where I have to tip the 25+ staffers that work in my condo building,…read moreand alas, I just found out i was out of checks! I have accounts with Citi and Chase as well, but ordering checks from anywhere would have taken too long, so I decided to run into this branch for some personalized Cashier's checks made out to the staffers in my building. Michelle & Fawzia were quick to assist at this branch, taking the list of staff that I had and typing the names/information themselves (side note: Citibank wanted me to do it myself AND charge $8 per check despite my Citigold account status) They worked diligently for almost 30 minutes, offering me some chocolate truffles while I was waiting. Both of the ladies were friendly, and as other customers were coming and going, the manager was greeting many of them by name...nice.

Friendly service and calming atmosphere (although it won't cut down the sad feeling of paying…read morebills...) Good to have one BOA near where you live, when the due date is too close to mail the check nor make payment online.

Silvia is an amazing teller! She is always friendly and smiles all the time. She is very attentive,…read moreand it's a pleasure coming to the bank and seeing her. She always explains everything in detail. ¡Silvia es una cajera increíble! Siempre es muy amable y está sonriendo. Es muy atenta y es un placer venir al banco y verla. Siempre explica todo con mucho detalle.

From the owner: Citibank delivers a wide array of banking, mortgage, lending and investment services to individuals…read moreand small businesses. We also support the needs of small and large corporations, governments and institutional investors. In the U.S., we have over 700 branches, complemented by ATM's, online banking and mobile and tablet banking.

Tried to deposit a check through ATM and it rejected the check without any explanation?…read more Bank is 30 years behind Citi and Chase in terms of its processes and policies!

I'm giving two stars for a 1 star review here. Let that be said first and foremost. Why am I being…read moreso "generous"? Most of the people who work here are genuinely nice and have good intentions. I see the same faces every time I go in to do any banking and I like them as people so I feel, dare I say, a bit guilty at giving this negative review? If you're going in to make a regular deposit or a withdrawal it's a delightful little office. Anything more complicated than that, fugeddabouddit. Call the number on the website or on the back of your ATM card and sort it out with them. Know why I recommend that? Because that's precisely what the employees of this branch do while you're sitting there with your mouth hanging open in disbelief!!! They call the very same bleeping number and go through exactly what you would go through doing this by yourself at home in your PJs without having to navigate the exasperating parking situation near the building. Seriously? What the hell is the point? And you know those deposits and withdrawals I just recommended making at this branch? Well, they've installed the new ATMs that do all that for you and which are available 24/7, so I guess you could even skip the human interaction altogether if you wish. Meh.

Opened recently this spotless easy access location is perfect on my way to wherever I'm going…read more Friendly staff and prompt service I have waited a max 10 minutes when we opened an account for my daughter. Citibank has high fees yes but I've been with them so long I'm loyal and frankly this branch doesn't set those rates. I can't see any fault with them unless of course you have a problem with banks in general. Then yes they are not exempt from borrowing money and paying us nothing in interest to invest our money - and charge us! But that's what capitalism is all about so may as well get screwed in a friendly clean place.

been with this branch for many years, they moved from the Macy's Shopping Center. My representative…read moreSylvia Wang is super helpful, professional and really goes out of her way. It's wonderful to have such great service.