I have never been more disappointed in a bank. Lakeland Bank is horrible! I have been on hold for…read more30 min. to get a lady who didn't know what she was doing. I just wanted to reset my password. She then got her manager. When it was all said and done I was on the phone for 110min. to do something so simple. The manager was so rude! I'm taking my cash out of this bank!!

Superior customer service. Staff is friendly, personable, and helpful. I've been banking here…read morealmost 12 years and I haven't one complaint. Would recommend!

This Bank and this branch are the worst in the world. I went to help my Son open his first Bank…read moreAccount and we were told you have to make an appointment. Really?? The people who walked into the bank the same time as us got serviced getting notary without an appointment but we were turned away. We went across the Street to TD bank and was opened and given service far better then I have ever received by Chase. I have had multiple accounts with Chase for over 20 years and to be treated like that I found insulting. I will be closing all of my accounts with them because of it.

Awesome bank !!! Been there for years !!! People so nice !!!! Highly recommend!!!!!!!!!!read more

If I could give PNC half a star, I would. Their mortgage practices feel predatory, and the most…read morefrustrating part is that homeowners have no control over who ends up servicing their loan unless they refinance. I recently tried--for the second time--to remove my PMI. Two months ago, my home appraised significantly higher, yet PNC's new appraisal came back $60,000 lower with zero adjustments, even though the comparable properties were clearly different. After I challenged the report, they suddenly approved it, which raises even more concerns. From there, things only got worse. PNC completed another escrow analysis, but instead of removing PMI entirely, they reduced only about half. Their comparison statement is confusing and misleading--one column shows annual insurance, taxes, and PMI, while the other shows monthly principal, interest, and escrow. It's literally comparing apples to oranges, and it seems designed to make customers feel powerless. On top of that, when they returned the appraisal, the report was printed on a quarter of an 8x11 page--making it nearly impossible to review the comps for four properties in spreadsheet format. It's unprofessional and feels intentionally obstructive. If you bank with PNC, please reconsider. In my experience, if this is how they handle mortgage servicing, there may be other areas where customers are being taken advantage of. If your appraisal was denied and you'd like support, you can reach me at properties.care2019@gmail.com. PNC hires the appraisers they use, which creates an obvious conflict of interest--the appraiser has every incentive to favor the bank to keep getting their business.

Great Customer Service, Always feel welcome by all team members…read more Steven makes me feel like I am part of the family, great job!

after almost 40 years with Wells Fargo I'm calling it a day, these people could care less if you do…read morebusiness with them. the place is empty and when ever you need help they just tell you that their to busy and to just go online to do your banking, the Hamburg office is the worst

I have been banking with Wells Fargo, Wachovia, First Union, First Fidelity at the Hamburg Office…read morefor 30 years. I recently moved out of the area and reluctantly had to close my account being there are no Wells Fargo branches convenient to my new home and business. I have enjoyed banking with this branch for all the years I have been there. In closing out my account I had a banker whom I never met help me. She learned I had a business and approached me to have her husband sell me insurance. I told her I was not interested. She then came to my restaurant and told me she wanted to make us her new home and her husband could help market us. I told her I'm not interested. She then bashed the bank I am now using. The topper was she wrote a scathing review on Trip Advisor about my restaurant. I contacted the bank manager in Hamburg, with no satisfaction to my complaints concerning this employee. I wrote out a two page complaint which the bank manager told me would go to her district manager and I would hear back from them. I have had no correspondence so far and it's been far to long. The unprofessionalism I experienced from this once reputable bank is sad. Business owners be careful when looking to bank with this branch.

Worst bank to ever exist, nothing but problems with this bank after they bought out Lakeland bank,…read moreridiculous overdraft fees, shitty banking app, and extremely rude employees, very happy to be switching banks for these cucks

This Sparta office held up my Social security electronic deposit. Monies arrived 10 pm on Wednesday…read moreas per the Ss Office in Newton and a manager if the bank said it's their new policy and that the money MAY be available Thursday after 3pm OR Friday!! Bank never advised its clients.

Very poor customer service, unprofessional tellers, and very slow…read more Had to drive to another branch to complete my business transactions. The branch manager was too busy having a personal conversation with another employee rather than assisting her customers.

Absolutely the most unprofessional bank I've ever been to. The manager is extremely rude. I will…read morenever go in there again.

Wells Fargos time has come up, the customer service at every location has become a nightmare of…read moreangry people not even pretending that they care.......too many other banks to have to deal with this

Terrible they don't open on time and when you go to the drive thru you wait...what is the delay!?…read moreI've never had to wait more than a few minutes this 10/15 wait is ridiculous and only 1 person ahead of me!!!