STAY FAR AWAY from this bank!! Its about 2 weeks before Christmas 12/6/17 .....Bank account/debit card was hacked for $1,500.00, froze all accounts, got a police report and ALL required paperwork meanwhile I was not issued new accounts and they wouldn't give me my money that I had in there until they reached a decision on my claim .. Are you kidding me? - they said it takes 10 business days then.... 2 weeks later 12/21/17 denied my claim because the transactions happened 30 miles from my home!!?? Are you serious??!! Are you saying that I did this? yeah o.k. 2 weeks before Christmas I'm gonna cause myself hell when I have bills to pay and Christmas shopping to do for a sloppy $1500? come on now!! This bank does not pay claims and after some research I'm not the only one they have screwed over. I Still have no access to bank accounts, ATM or Debit card. Not only that they wouldn't even give me the respect of cashing my paycheck for me because the "case is still open and I don't technically have an open account with them right now" This God awful bank has made my life a living hell and nightmare!! This bank is full of crap! This is the way they treat customers after years of banking with them. I am not done with this I will be calling Channel 3 on your side and EVERONE in between. Do not trust this bank!! for all I know it was someone who works there that scammed me!
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