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    1 year ago

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    4 years ago

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    6 years ago

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    9 years ago

    Obviously they care about their stupid overdraft over a customer and won't return the fee. Will be switching banks

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    Trumark Credit Union

    Trumark Credit Union

    (5 reviews)

    I've been a member of Trumark for several years (from birth to now and I am 27-years-old). I have…read morenever been more frustrated with a bank's fraud detection, investigation, and prevention program. 1.) ATM limits are set in stone. If the bank is open and someone is on the phone and you're in front of an ATM that has no limit, you can withdraw as much as you'd like. You can't change your limit by default. 2.) Credit card disputes have to be handled through phone. You wait 30 days for a fraud investigation to complete and you have to sign a document. Capital One and TD are 1-2 weeks at most and no signature required. Disputes can be done online. Card can be canceled through simpler user interface 3.) The fraud detection system calls me for predictable/normal charges. Occasionally it does call me for vacation reservations which is good. It did not call me when two charges were made around the same time in King of Prussia, PA and in Ohio while I was away...and my card number was being used fraudulently... If you're okay with archaic online interface and low interest rates and a lack of benefits that the major banks offer, then go with this bank. I know I am switching when all of my ducks are in a row. I'd be interested to see management's intent to change-- but it seems non-existent and they seem unaware. Thanks.

    Unfortunately, I got stuck with this CU when my mortgage was sold. Nothing but issues from day one…read more After the first year the sent me a escrow refund. Only to come back the next month and send me a letter stating my mortgage payment was going up because the escrow was now too low. I didn't get the letter. The auto payment wasnt enough. So, they hit me with a $100+ late fee. No calls not communication other than mailing me a letter. This year they mailed my Homeowners insurance (new policy) to the wrong address. So, my policy was never renewed. Two more months and I'll be done with them for good.

    TD Bank - banks - Updated May 2026

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