I'm always a bit hesitant to review a business when I didn't really use their service. This is the…read moresecond location I tried on a Saturday, as I needed help with opening a new business account. There wasn't one to help, yet I was not able to make an appointment online. The 'greeter' was so so kind to call around to look for someone. When no one was found, she walked me throug the Chase app to make an appointment. I truly appreciated that extra effort! Last, this location is beautiful!

Best of the best people I've ever had the pleasure of working with. They have people that…read morespecialize in mortgages that connect you with realtors and he also try to hook you up with the best scenario for your individual home buying experience. They also have very good people to advise investing strategies. The people at this particular branch are always helpful. Great people here. They are second to none. That being said. Brick and mortar banks in general are falling behind as far as paying interest on savings, checking and CD's. And some require high minimum deposits and/or auto deposit of funds to maintain waved fees. On line banks and firms are attracting more and more people for their daily banking needs. The executives at CHASE need to address these issues if they intend to retain customer base.

My Dad and myself met with Walter Pacheco at the Deerfield branch to discuss a joint account …read more Walter was very helpful and knowledgable . He made the process very easy . This was a new experiece at this bank, and Walter made the transition very easy. I would recommend Walter and this Branch. I believe the Managers name was Eli who assisted and was also very helpful .

I've been an Amtrust customer for too many years to count. I started because it was where my…read moreparents banked. I have found that the service is superior and the bank clerks are extremely friendly and accommodating. I have never noticed an error in my account and the interest rates are competitive. I would definitely recommend for people looking for a new place to do their banking.

I came here to pay my Broward County property taxes in person. I like paying in person because you…read moreget the receipt of payment right away. Wells Fargo is the only bank that accepts payment in Broward County. I came in with my current tax bill and a certified check. It was easy! The teller was nice and professional. The bank was clean and plenty of parking. I was the only customer there so I got right in and out with no wait! That is unheard of at a bank at 5 o'clock but I'm certainly not complaining.

I almost opened an account here that would have clearly been a huge mistake. The branch was empty,…read morewhen I walked in there were 2 employees with no customers and the man said they could mot help me because they have an appointment coming in in 45 minutes and it takes that long to open an account....?! I called after leaving with the excuse being thrown at me blaming COVID to discover the same person who refused my business was the branch manager who also then refused to repeat his name and then hung up on me after saying "that's fine call corporate". I won't waste my time. Meanwhile explains why this branch is a ghost town. Corporate fascism...

came to open an account got there at 9am they won't let me open an account .they say I have to make…read morean a appointment, I explained my schedule and appointments wont work for me but I can just wait in the lobby for my turn . She told me that's not allowed I can't wait appointments ONLY.

I am currently waiting in line, the only problem is there is nobody in front of me and nobody with…read morethe ONE teller. I'm not sure if the system is down but I'm just standing in front of the line and the teller is looking at his computer. After standing in front of the teller for 5-10 minutes the teller finally looked up and called someone else. The system must have been down but nobody said anything nor looked at me. Not a single , "Hi, sorry but the system is down. This may take a minute ". I'll give a second star because they did waive my $15 cashiers check fee , only because I told them to. This branch used to be great, not sure what happened to them. The manager was more concerned with a slightly cracked tile than the customers who were waiting for a while with no explanation. I was seriously contemplating changing my bank after this experience, no excuse.

I went to two separate locations and one did not have a drive through window and the other one's…read moredrive-through window was broken. I waited behind a car that ended up being the branch managers and the lights above lane were not working. No signs or anything. The branch manager finally came out to tell me that the drive-through was broken & he have to take my deposit and process it inside. I don't have an account there I was just paying rent. So I could not use the drive-through ATM.

I come monthly to deposit a check on my grandmas behalf. The service is always very respectful,…read morekind and quick. I enjoy coming here. I just wish they had more branches.

Why the low stars? Every time I come in here I'm immediately greeted and people are quite friendly…read more I appreciate the warm hospitality and service.

Nasty Avoid -- No…read morepoliteness at all or professionalism. The worse of the worse work there --- their employees have forgotten that clients should be treated with respect. Totally lacks professionalism -- this goes from the person who answered the phone GIGI who argued about identifying herself - I like to know to whom I am speaking to to the so-called assistant manager or manager whatever Araf Badrudeen calls himself - he doesn't walk on water although he thinks so. Called to make an appointment with him - apparently this so-called employee doesn't want to work with customers - hmmm should not be allowed to work in a customer service workplace. It is a shame that in todays society we have companies that hire people with attitudes of they are doing us a favor when if they had no banking customers they would have no jobs. The respect of the clients are not at this location but they are sure to yell at you when their workers don't like being asked what their name it. Amaf Badrudenn has a bad temper and yelled at me on the phone telling me I was yelling at him and I certainly wasn't. I speak very firm, I guess it hurt his feeling also. He is a poor excuse of a so called manager. Poor excuse for a bank and bankers -- Wells Fargo should look at this branch and see what is really going on.

Worse bank ever. They are like big brother Constantly…read moremessing with my account. I have talked to 7 Bankers. Fraud dept people Nothing they just don't like the merchant They HOLD my card dear God I'm 70 don't mess with me. I'm going to the banking commission because the bank doesn't listen. And now it's just weird how much stress they have caused me... Stay far away from this bank..... Stressed out Susan Flaherty 808-250-7762

They locked the door right before 5pm in my wife's face, the male employee wouldn't even make eye…read morecontact. Unbelievable, so glad they're a customer service business. I would give No Star if I could. What good is it if you close when most people are getting off work. Stay open to 6pm like y'all use too.

Excellent customer service from the friendly teller. Very efficient service. That's all you can ask…read morefor from a bank.

I'm only giving this review because I believe I was a victim of profiling.i went into the bank…read moretoday at about 11:05 to cash my check as I've done for over a month now. I usually don't go to this branch but I had business near it so I went there. The normal Setup of them needing manager approval to cash the check since I don't have an account with them happens. This time the manager on duty(Carlos) tells me I have to deposit my check elsewhere and that he cannot cash it. His explanation for why was that "I cannot tell you why cause it's not your account the check is being drawn on, but the check is fine for a deposit, just not to be cashed". Carlos made the mistake of believing that I don't know that since the funds were verified to be available and business I received the check from has a healthy longstanding relationship with BOA, the refusal to cash the check solely was on him. Seeing as how I've never had issues at the branches I've gone to before, I believe I was profiled. My bank takes too long with deposits which is why I opt for cashing it instead, but now I'm gonna have to fall behind on bills because my check won't be available until around Wednesday thanks to Carlos. STAY AWAY FROM THIS BRANCH IF IT IS NOT YOUR USUAL BRANCH. This event took place on Friday December 20th, 2024... at the time of me writing this review it is now Tuesday December 24th, 2024. Christmas Eve, and I have no money due to being profiled by this man. I will at some point be looking into legal action due to the stress this is causing me and my family during an already stressful time

I've had an account at the South Atlantic Federal Credit Union for over 33 years. There is nothing…read morein the financial world like private banking, and that is the experience of all members at this bank. Small personalized appreciative and responsive banking for the little guy in this day and age is all but unheard of. If you're eligible I highly recommend you open an account.

I give this credit union 5 stars! This experience as well as the last has been nothing but the…read morebest. Great customer service! Julia is great with the paperwork and explaining everything. I have and will continue to use this credit union in the future.

I'm not quite sure there are so many bad reviews. I cannot speak to any bad experiences that I've…read morehad. I have been here multiple times and I must say that I always get treated well. The wait time is never long and the Customerservice is very attentive. I appreciate how kind and friendly the staff are and you get greeted as soon as you arrive. This is my local Chase bank and is the only bank I go to.

Worst bank ever but appropriately named. It's called Chase because you have to chase your money to…read moreget access to it. I have never gone into this branch and gotten what I came in to get- except frustration!!! I just took my mo way out and changed to another bank entirely.