This credit union is thorough & efficient solving money transfers…read more This is why I purchased a four year CD many months ago. Albeit, the rates and terms are better now.

Went to the grand opening of this bank today. They did a nice job with the balloons, giveaway game…read moreand had donuts, coffee and pretzels. But there wasn't any mustard for the pretzels. There was a good sized crowd in the bank for this opening. But I was surprised they weren't offering a signup bonus for new customers. The layout of the bank is very functional. And the service reps were very friendly. There is also an ATM outside that is always accessible.

I went on to cash a check made out to me. They asked for two forms of ID. I provided them. Then…read morethey said they need to contact the customer who wrote the check. This was a 20 min process. What's the point of the check if they have to call them? Then they ask me for a thumbprint. Finally the teller says there is a $7.50 fee! For what? There is zero chance of loss. GOUGING ASSHOLES.

I went to the Center Square Wells Fargo Bank at 11:50 AM on Saturday to make a deposit via the…read moredrive through. I discovered that unlike other Wells Fargo branches, which are open until 12PM on Saturdays, this branch is closed all day Saturday. Why doesn't Wells Fargo fly a big yellow flag from a flag pole in the front of the bank, which says: "This POP UP Branch Is Closed on Saturdays!"

Stopped by deposit check during heat wave. Shamar was very personable and professional with amazing…read moresmile. Thank you! ​

Walked into this branch with all the proof of fraud I would need to start a criminal investigation,…read moreand a bank employee nearly grabbed me by the arm, spun me back towards the door and asked me to leave. How in the world is that helpful? I am there to literally hand you a scammers head on a platter and they didn't want it!? WHAT? ARE YOU SERIOUS RIGHT NOW? This lack of care, awareness, and humanity made me so angry I almost called the police to file charges for attempted assault. This branch flat out does not care if you lose all your money. They will push you out the door if they think you are disturbing the customers, even if the damn bank is empty. The owner, gm, and all of the employees need an attitude check before they piss off the wrong person. DO NOT MESS WITH PEOPLE'S MONEY YOU MORONS!

I tried calling 2 different branches to verify wire instructions. Called one branch was put on hold…read morefor 5 minutes then sent to voicemail. Called another branch in the same area and was told that they would not verify the wire instructions. I work for a Bank, trying to wire our clients large payment to this bank and was told that they would not give any account information out. Asked to speak with a branch manager and was told very rudely that she had just spoken to her branch manager. So, you want our bank to wire a considerable amount of money for a payment and won't verify the wire instructions. With all the wire frauds and fraud out in this world, your bank should not allow wires if you don't even have a wire room you can send us to, to verify emailed instructions. If you need to send funds, I wouldn't do it to or from this bank! I would not recommend as they are not willing to verify wire instructions that you received by email; you would think that you would want to protect our mutual clients' funds with all the fraud in this world. I needed to verify that the emailed instructions we received are valid.

I have been banking with Firstrust since I was 16. I never needed their help until I wanted to to…read moredo renovations on my home and take out a line of credit. I shopped multiple banks and this bank gave me the best rate and the process was so simple! Every time I go into to the bank they ask how the process is going and are always so nice! Megan is great and so easy to work with! They are loyal to their customers and I will never leave for that reason!

The bank is decent however their fees for non-citadel atm is crazy, after 1 free one per month…read morethere is a $3.00 "non citadel atm fee" per withdrawal. That is a bit insane. There aren't enough citadel banks or approved ATMS around to justify that fee. I would not recommend based on that alone.

I've been with a big bank since my first job out of college. I wouldn't think of switching until…read morethis bank had a recent promotion - I love free money. Once in the bank I encounteted freindly people and I learned it was a credit union owned by members. Over the last several months I've been transitioning away from my big bank. I like a local place becuase the goal is the members of the community. It is a great bank so stop in and say hi!

Gotta love those Bank of America ATMs! Why can't all banks have those things? Not only can you…read moredeposit a check (no envolope), but you can also deposit cash without an envelope as well. I think they have very smart mice in there to counting that cash, or maybe squirrels. The nifty thing is that when you depoit it that way -- without an envelope -- your account gets credited immediately, just as though you had deposited it with a live teller. Ain't that somethin'?

Great Neighborhood Bank. I enjoy going in because everyone knows my name. Its good to have that…read morekind of connection with your bank.