I did my RSA course with The Training Course Professionals about a year ago. The instructor seemed pretty knowledgeable, but the course material was quite limited...
They emailed me my certificate of competence about 20 minutes before my course started, obviously they felt pretty confident in my RSA knowledge despite my not having ever completed a NSW RSA course! It wasn't a huge surprise that they read out the answers to everyone at the end.
I'm sure most people would think it's great and accept that everyone probably breezes through these courses, but I'm a little disappointed that a course designed to keep people in the know about the laws that directly affect them and their jobs can be so blatantly abused for profit.
They had around 40 people in the room the night I did my RSA, with 15 waiting outside incase someone didn't show up, no shortage of students wanting RSA cards... I have since found out that the maximum number of students permitted to be in any given training session by OLGR is 25.
I would have to assume that being an RTO regulated (theoretically) by ASQA and the OLGR, they would know that issuing statements of attainment before their overpacked room of students, most of whom barely speak English, might cause a slight noncompliance issue. But profit is profit and I suppose more is better than legal! read more