Big, big, big mistake purchasing a Living Social voucher from this company!! My curiosity of having my resume professionally reviewed combined with the low cost of the voucher ($9) resulted in this nonsense, so I guess that says something about the cost of curiosity.
I'm glad I didn't spend much but I still want to warn others about what you could be getting by doing business with this company. Ok, here we go...
10/8 - I called their office to request the e-mail address to send my resume for my review.
10/9 - I sent my resume & received a Delivery Fail Auto Response. So, I called again to request the correct address. No apology for the inconvenience received, but I was given the "correct" e-mail address to send my resume. Tried again, failed again, so I went to the website & sent them an e-mail explaining what had occurred & requesting the correct e-mail address yet again.
10/10 - I sent another e-mail requesting they confirm the new e-mail address is actually correct before I attach my resume.
10/11 - TCO Writing replied & included the correct e-mail address for reviews & also let me know I could submit it via their website.
10/12 - I reply with the details of my voucher & attach my resume for review.
10/18 - After hearing nothing, I contacted TCO via e-mail requesting an update. They replied the same day and said my resume review had been completed on 10/15. I replied and explained I had not received it & asked where is it? Clearly expecting them to send resend it right? Sounds logical... but nothing...crickets... and I still haven't received a reply or my resume review.
So to recap, I've contacted them 9 times, still don't have a resume or the "Interview Questions" included with the price of the voucher along with $20 toward a professional service... I have nothing but $9 less than I had before.. At this point, it's a Yelp review & a BBB complaint. And I would never trust this company to review or prepare anything unprofessional for me, much less, an actual professional document. read more