Very pleasant. The staff was amazing. Food was excellent…read more Stayed here as part of a tour and was impressed. The location is great overlooking the water. Dinner and breakfast was delicious,

Great location quayside with water sports at the front door and the city center and train stations…read morejust minutes walk away. Purchase the breakfast for a huge breakfast spread with both self serve and menus items to choose from. Rooms are spacious with floor to ceiling views of the waterfront. We were surprised by a wall of storage cabinets and a huge tub to soak in plus a bonus spa on site! We will be staying here on our return visit.

The Brasserie on the first floor is a good place to head for lunch after visiting the V&A,…read moreespecially if their cafe is busy. The prices here are no worse and the food is almost certainly better. I had butternut squash and chestnut soup, followed by roast cauliflower mains. Both delicious. I could have done without the piper outside who was welcoming guests to a wedding reception, but fortunately he didn't play for too long.

The staff here are an absolute credit to the brand and are simply amazing! I cannot remember the…read morelast time I received such excellent customer service. The room was well made and had a good mini bar and snacks. There is also a decent menu for room service if you don't want to venture down to the brasserie. Even on Christmas Day they managed to serve bangers and mash to the room!! The bar staff and mixologists were blinking brilliant and I had one too many in the end, as they were just so yummy, and willing to try various and random changes to come up with variants of classic favourites. The bed was lush and a really good size. I would 100% stay here again. The only reason not 5* is due to some decor issues in the room, but was very nearly a 5!

We stayed at the Holiday Inn Express while we were in the Dundee area over the weekend and it was…read moreactually one of the better HI Expresses I've stayed at! Just a 5 minute walk from the Overgate and Wellgate shopping centres and 10 minutes from the RSS Discovery, it's a great location for both shopping and being a tourist in Dundee. Due to the central location, it doesn't have its own hotel car park but it's connected to level 3 of the Gellatly Street multi-storey by a footbridge from reception which offers parking at £8 for 24 hours. Our room was nice. Modern and clean, which is all you really need from a hotel room. I was slightly disappointed with the view - a brick wall and the footbridge to the car park - but I suppose not everyone can get the stunning view over the Tay. Breakfast was actually quite good, considering it's a buffet in a budget hotel. A full English is available, as well as a continental breakfast. The orange juice was a bit disappointing and watery though. We also ate in the restaurant for dinner. We waited over 45 minutes for our dinner to arrive and the restaurant was empty, but it was actually really nice. I opted for the cod and wedges which were pretty good, considering it's a hotel bar. If we're in Dundee again, I would definitely consider this hotel again. Great location and nice rooms.

I stayed at the Holiday Inn Express for 3 days while in Dundee for business. The hotel is located 5…read moremins walk away from Dundee train station, and just minutes walk from the City centre and all amenities. My room was a good size, quiet and comfortable. It had a good sized bathroom with a well-powered shower. The work desk was excellent, with USB sockets for charging technology, plus a flat-screen TV and nice views over Dundee. The staff were friendly and helpful. The breakfast buffet consisted of some hot items (sausage, baked beans and scrambled eggs) plus continental items and a good variety of hot drinks. The Wi-Fi in the hotel was free, but a little hit and miss. I resorted to using 4G instead -- I'm with EE and there was a good signal throughout the hotel. Overall, for the price this was a bargain and I'd definitely stay here again!

Hotel was great and was in the perfect location. Great breakfast and bar for food and drinks. The…read morestaff was AMAZING. Luke and Alekoundra were absolutely the best and made us feel like family and want to return. Staff offers great advice on locations and local eateries. Rooms were clean and parking was convenient and cheap. I defintley recommend.

Our entire stay was very smooth including parking, check in, room conditions, cleanliness, etc…read more They also had a wide breakfast buffet (flavors as you'd expect at an average hotel). Grocery store is right across the street and the main strip of restaurants are just a few blocks away. Pro tip: don't book the 2 bed rooms as they are each literally twin sized each meant for a single person (not 2 queen beds you get in the US)

I stayed here with my husband and in-laws for 3 nights this month when we were golfing at several…read moreof the St. Andrews courses. It's about 40 minutes away from St. Andrews, but it's the closest Hilton and we were using points. The beautiful, old mansion that is featured on the website is an overly-flattering view of this hotel. That building is where the restaurant and bar are located, but the actual rooms are in an attached, 2-story stucco building that is lackluster at best. The gardens behind the hotel are very lovely on a nice day, however. The rooms themselves are fine. Nothing fancy but completely comfortable, and we weren't spending much time here. We had a king bed room that was in reality just two twins pushed together, which makes for very uncomfortable snuggling as you can feel the seam in your back. The room was small, but not the smallest I've experienced in Europe. BYO shampoo and conditioner--the stuff offered by the hotel is not good. One big complaint is that this sits adjacent to a major road, and you can hear cars on the highway at all hours of the day and night. The bar area is nice for a drink after a long day. The breakfast buffet is ample but not very tasty--low brow execution of Scottish favorites like haggis, blood pudding, eggs (very clearly powdered eggs!), beans and potato scones. The one way they over-deliver is the staff. Everyone was incredibly nice and accomodating. I wouldn't rush to stay here again, but it wasn't terrible.

We stayed here 1 night on a tour. The room was hot, there was zero ventilation and no way to open…read morethe window as it opened onto a kitchen exit of some kind so people could have come right in. The room was not maintained well and the bed sheets were dirty - not people dirty, but it looked like someone dropped a pen in the wash. Best part though was the shower - good, strong hot water. Too bad the bathroom fan was on its last legs and couldn't take the steam away. If it were only the room, I would actually come back here. It was all tolerable. However, the restaurant service was awful. It was like a scene out of Fawlty Towers. I witnessed the maître d yelling at a customer who had misunderstood the waiter. And when one of our tour members called him on it, another wait staff joined in to tell her off. To say there was any semblance of customer service on the two meals we had here would be a stretch. The faux maze outside the restaurant could only be used as an excuse to get out of the place fast so you didn't have to tolerate the staff attitude. For this reason, we have crossed this off our "go back to" list for sure.

Very convention location. Unfortunately our room while fine had no wi-fi. We had to take our…read moredevices to the lobby to get connected. Since we are overseas visitors we really needed the Wi-Fi since we did not have any phone service. When I asked about it they gave me an upgrade to their paid service, which still didn't work. Staff was very considerate and helpful though they could not fix the problem and did not offer a discount for our inconvenience.

2 June 2019 review. We had a terrible experience after our visit to Beefeater Dundee. We will…read morenever eat there again. The food was good, but Whitbread group that run the Beefeater have appointed some cowboy carpark attendants (LPS). Beefeater staff forgot to give us any carpark coupon, and the carpark does not have any appropriate signage. Beefeater staff send us a photo of one sign obscured in a tree. our complaint has been all the way to the top of Whitbread, Ms Alison Brittain CEO no less. They refused to provide CCTV or and other evidence requested. What is worse, as well as LPS cowboys harassing fake PCN notice charging us, our hire-car company has charged us £84 for the LPS letters they received. A terrible experience, we will never visit again. The management's attitude including Ms Brittain is complacent and arrogant to customers.