Where is the Zero star button? Roy Blum their super turned incompetent manager has no idea how to manage anything. People with this charge should not wait a week or two to answer emails. My husband is Vice President at his job and he didn't make it there by not answering emails. This is a shame because everyone else from warranty, sales, design, and loan end are as sweet and accommodating as can be. Only nice word I can think of is calling the super a "jerk". Always accusatory, always customer is wrong. Good luck on getting anything done after closing. We had a mirror that was not hung up and we noticed after closing. This was our fault "you did this". We had a paint stain on back door "you did this". There is paint/grout not coming off side fence "you fix it, it's dirt". There is a huge drainage backup in backyard...waits 3 days to inspect and say "oh 72 hours is normal drain time...you're good now." Do yourself a favor and go to another builder or something not in this man's management reach. read more