Spoke with Diane our manager who cleared all my problems; very understanding and professional. A true credit to Taylor management team

Laurie at Taylor management was the best property manager ever. She always responded to your emails or calls and she always came over to make sure the problem was taken care of She was a real warrior when it came to her job she liked to make people happy. I miss her. read more

I just wanted to add photos of the icicle over my car to illustrate this is more than an inconvenience but as safety concern as well. The property manager suggested that I park elsewhere conveniently forgetting that I'm paying to park inside out of the elements. After 12 years i think the board has had time to discuss this matter. read more

Complete negligence. I recently lost power because of an arc in my electric unit outside. Airgroup came out and replaced it a week later because JCPL for whatever reason does not come out to fix this. Power came back on and went to turn on my ac but of course it shorted out. I have airgroup here now fixing it. I come to find out however that my electrical panel for the ac is just laying on the ground. Not mounted like my neighbors just laying im the weeds. I mean what the fuck? You replace the deck outside but you dont think it important to re mount the panel?? This is UNACCEPTABLE. I will not pay for anything until this gets fixed. HOA fees??? Dont make me laugh . This company is going to get sued into oblivion. read more

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We have had 4 property managers over the past couple of years. One is worse than the other. The current manager does not reply to emails or voicemail. I only gave a 1-star as there is no negative option. read more

The worst management company !! All they like to do is raise the cost of everything and do nothing !! They were supposed to fix a hole in the wall in the "common" area of my house which led to a ton of mold in my finished basement! Now they're claiming it's not their responsibility They put a "bandaid" on the area a few years back , but it failed and now they say they have NO record of the so called repair!! So far the repairs I've had to pay for cost me over $10,000!! Stay away from any development that is run by Taylor Management!!! They also installed a so called French drain years ago which also failed.. and naturally they have no record of that either so I had to pay plenty to replace it ! What are they good for ?? Sidewalks need to be fixed and they do nothing except charge us high maintenance fees!! Stay away from Strickland Farms!!! read more

Taylor management is all about the money. The HOA fees are high and they do absolutely nothing. During the snow storm on Sunday they did nothing until Tuesday to get us out What a pathetic disgrace. read more

if i could give a minus score i would worst condo association EVER. They never answer the phone they never respond to emails. they dont take care of the property. Ive had several floods all their fault. In order to get anyone to respond to anything you have to have your lawyer call. save your self a lifetime of trouble and pick somewhere else to live. read more

I just moved into a condo at Hanover Park. I cannot even reach anyone on the phone for this place. I have left several messages they don't bother to call you back. I want the outside of my condo sprayed for bugs.its ridiculous I'm paying a high condo fee for nothing. I can't even find out anything about if they clean the dryer vents for you or not read more

Absolutely horrible service from the Somerset office. So unprofessional and incompetent. The parking lot was paved last year and I'm still trying to get my assigned number painted back on my parking space. Consider yourself lucky if they ever respond back to any inquiry. Jeff Schiffman at the Somerset never picks up his phone, forcing you to leave a voicemail that will never get a call back. I left several voicemails with Jody over 5-6 weeks with no response. When I finally did manage to get her on the phone, she stated there was "something wrong with the voicemail system". For a month and a half? I even opted to email the regional VP before I wrote this review, again with no response. If you are thinking of using them for property management, do yourself a favor and go somewhere else. They are useless. read more

This company is in charge of the HOA where my mom lives. They have no regard for the residence unless they live in the upper sections. For those that live at the bottom of the development they're treated like garbage. All of the landscaping/snow removal equipment along with all of the snow is shoved down by them. Now they even have the audacity to remove and relocate handicap spaces further away which is detrimental for those that need them including my mom. They're striping the spaces on Monday and when I said something to the site manager she told me that she would bring it up to the board on Wednesday. The striping and relocation will be done by that point so that will help how?!? People with valid handicap license plates should not have to stress about parking their cars nor should handicap spaces that have been in the same location for 20 years be taken away. Shady and uncaring!!! read more

Horrible customer service! I tried reaching out for a property I have listed and the nasty operator was not helpful at all. She hung up on me when I asked her name. read more

41 emails, 114 days, and a $230 bill, and they can't get a small patch of dirt around my house seeded properly. Shant, in particular, is completely useless. I have to assume the only way Taylor Management gets clients is through B2B arrangements with large cheap builders who don't care if the work is done well, or even done at all. read more

There's been a camera placed directly outside my bedroom window. I've made multiple calls to Taylor management that have gone unanswered to find out if they placed it there or should I be worried about some creep having placed it there. I have three minor children in the home. read more

Taylor Management Company - A camera was place directly outside my bedroom without knowledge. Talk about invasion of privacy! - Property Management Near Me - Hanover, New Jersey

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one month the HOA expected payment is a cert amount and the next month, without explanation, the amount rises considerably. questionable. not sure if this is legal. read more

This company is HORRIBLE, if you have them as your management company get rid of them. They cheat you out of your money, they are very unprofessional, you can never get anyone on the phone. Im planning on reporting this company they should not be in business. I've never met a company as bad as this one. read more

It's very difficult to get responses from Taylor. I would definitely not recommend them to anyone. Our building manager has been replaced many times in just a year and a half. Some of the staff take close to a month to respond. Edit - Why would someone from your firm expect me to provide location information here?? Contact me by direct message if you need more information. read more

BEWARE Taylor Management manages the coop I am an JT owner and the GM Julie McCutcheon removed me from all communications regarding my Unit without cause. When I approached the office I was told "you have no rights becuase you don't live here" What? are they that stupid?? by law I have 100% as the same as the other owner. I sent them this but they ignore what I say. No, management company can unilaterally take away your rights as a joint tenant; only a legal action initiated by another joint tenant or a court order can change your status as a joint tenant, as your rights are established by the property deed and state laws, NOT!!!! by the management company. Its the law. Since Taylor took over our finances have been in ruins. Before they stated managing Med West we had no mortage, no debt and had not had a maintenance increase in years. Since 2021 they have put us into HUGE debt. We now have a mortgage of something about 25 MILLION Dollars and have raised our maintenance at least 3 times this last one is suppose to be 10%. The prices of our units have drastically dropped. All since Taylor Management took over. Many other Coops in the area are trying to get them out of their buildings. read more

Alls they say is that they manage the dont own it say they only mow the grass if that . No answers except emails . Will not tell me who owns it . I placed a complaint with BBB read more

Whatever you do, stay away from Eagle Ridge in West Orange. The HOA fee is a total waste, especially with the security and their level of closeness to certain residents here. It is a problem to me when you cannot trust security staff. read more

Terrible communication of state-mandated rules on announcing open meetings; refusal to share minutes or treasury reports when requested appropriately according to HOA by-laws; lack of oversight of Board to record minutes; refusal to share evidence of competitive bids with community dues-payers; willful neglect of community's encapsulated Wetlands refusing to address invasive species that have overtaken Wetlands as well as peripheral community landscaping and shrubbery. Their attorneys on retainer protect them, not the community property they are hired to manage. When requested to address the designated Department of Environmental Protection invasive vines and plant species as per DEP's guideline documents, despite having been sent the DEP's studies and guidelines stating the opposite and requests for attention for 10 months by homeowners. read more

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Taylor Mgmt Company's first (almost year) with our community has been painful to many homeowners. They immediately raised our fees over 5% (fees have never been raised that high prior to their arrival), they do not answer phones on a timely basis, if at all. Their emails, when they do respond, are condescending. They do not take the time to explain processes or "their rules" to homeowners. In my experience it took at least two emails to get a response for a simple work order request. In my opinion, I plan on voting our current Board Members out as they were the ones who wanted to change companies. read more

I have a dozen friends in various condo developments that Taylor Management oversees. They have nothing but praise for this team that goes 'above and beyond' (their words, not mine) to deal with issues as quickly as they are aware of them. read more

Horrible management and customer service, they never pickup the call or respond emails

I have been working with Taylor Management for many years. Everyone I have dealt with there has always been extremely responsive, which is probably the most important factor when dealing with a management firm. In addition, I have worked with all of upper management for different reasons and find them to be intelligent, honest and hard working. I highly recommend them. read more

As an attorney that represents numerous community associations throughout New Jersey, I have worked with dozens of management companies over the years. Not only is Taylor one of the largest servicing New Jersey (and therefore able to provide considerable resources and value to its clients), but it is also one of the most professional and experienced group one could encounter. read more

We have been working with them for years! Would highly recommend them to anyone in need of Managment! Super professional and responsive!

Taylor Management has always been extremely professional to work with. They have an excellent team of leaders, managers as well as back office staff. I was most impressed with the extensive seminars they presented, going above and beyond to educate their board members and their managers during the COVID Pandemic, keeping them informed as the situation progressed. I found their sessions to be very well run with quality information presented. read more

Horrible property management company. I love in a condo complex in port Liberte jersey city. I moved in December 2020 and was told this new company was in charge. Multiple issues have been addressed with no resolution to any problems. Leaks and damages to our property's and not one solution. The fact my condo association hasn't removed them is beyond me as everyone in my community complains about them. If you are looking to buy a condo and see this company is the highlight of the community, run. Do not buy that place under this management. read more

Taylor Management is the worst company ever.During lockdown I had my dryer vent done.A year later I get a bill for $1750.00 fine. They misplaced my paperwork. Then recently I get a bill.They said I did not pay all of my bill.I checked my account it was not true. The next month they charge me over again.I call and they don't know anything about it. They don't hire anybody to fix anything thing right but they want to charge me over maintence fee. The worst is one of there employees is on are Hoa. If that's not conflict of interest I don't know what is. Give me strength!!!!! No Stars!!!!! read more

Terrible management company! From the individuals working in my building to the upper management team in the central office. Extremely unresponsive, slow to action and careless. read more

Taylor Management truly has employees that dedicate their time to the community. Working with the Company has been such a pleasure as they are responsive to any inquiry. read more

Taylor Management continues to be a low end condo management company. Can barely conduct a meeting according the Robert's Rules. Employees communicate with poor customer service, grammar and spelling and won't even provide documents for refinances. Do whatever you can to get a different management company for your association. read more

Our association contracted with Taylor for the past 3 years and this company has failed our community repeatedly. The first property manager they assigned to us wasn't credentialed and after a little over a year took a leave of absence and then when she was supposed to return to work she quit the company and left our community in the lurch. During her time out Taylor tried to make the office assistant our Property Manager. Fast forward to just the past few months: the screwed up the board election packet, sent out an unsigned/draft letter, still don't have a function website since they took over 3 years ago, they are rude and act unprofessional to many residents. I wish our association never contracted with them. read more

I've worked with Taylor as a vendor that provides services to their communities for over 10 years. I've found the staff at Taylor to always be kind, knowledgeable and easy to work with. read more

If you hire this company to manage your property you'll be one very unhappy camper. IMO their service is awful so do yourself a big favor and find someone else, as the 10 previous people wrote before me, if they come calling run like the wind! read more

A common area pipe broke in ceiling above my unit and water filled the unit I was away at the time and gave condo manager access to unit through garage I had just moved in 2 weeks before so personal goods were all over They let restoration company in but never supervised workers. My personal belongings were thrown in a pile and left there with no consideration at all Next they sprayed for mold but mold came back a week later from poor work they did and not following up to check Note they never gave me mold elimination certificate Finally 3 months later they repaired ceiling and walls but left all their debris in unit with no word on when they would come back No hep air filters were used at all even though sanding was done and dust was plentiful in the unit I purchased my own air filters because of dust Only painted one coat of paint in half of living room wall and half of ceiling still no inspection of work by condo Had to call manager to get debris cleaned up No word on when adjustor paint unit in unit was to be done Gave condo unit letter about I would do carpeting for they were only doing builders grade and I had very good carpet installed here Condo management and board approved payment to contractor without ever inspecting work they paid for This all began march 30,2021 and work has not been completed dec 1,2021 and contractor (Professional Restoration) was paid for work he never did I could not allow them to go unsupervised into my unit so delays happened and they could not find subcontractors to finish work Really, wake up Taylor for these were people you brought into my unit were very sub par and were paid for work never done ?????????? read more

they havent mowed thw lawns in weeks

If you are looking to buy property or rent, always be sure to know who the management company of the building is. Research them a first. Tour the building. Read the bylaws. If Taylor Management Company is the one the board of trustees decided to contract with. Go elsewhere. It doesn't matter if it is beautiful. If quality of life, peace, your health, sanity and over all happiness is of value to you. Go elsewhere you deserve to be happy in your home. read more

Here to support Rich W's previous review about one of the VPs that I corresponded with. I concur that Mr. Richter's way of responding is abusive and unprofessional. I was a prospective buyer for one of the Condo units and I had my agent ask if they would consider letting us install a combo ventless washer dryer unit under the kitchen counter. This building only has 1 washer/dryer for a floor that has many 12+ units and we have a baby. His response was very terse in bold 18pt size font "Absolutely Forbidden." I saw the message relayed to him through my agent, to the listing agent, which only asked "washer/dryer." So, I replied all to the email to clarify that it would be a ventless small capacity unit and if the response would still be the same? Now he responded in bold 24pt size font saying "absolutely forbidden"... we will be fined if we do... etc. Obviously, if I was going to secretly install, I wouldn't even ask, and if it was a plain "sorry we do not allow," I wouldn't have been so taken back. At this point, I was a bit ticked off with the way the message was written and I happened to see this management company's horrible review. Perhaps childish on my part but I also went ahead to respond all saying "thank you for your bold response" and also in the same email informed my agent that I will pass on making an offer to this unit since I would not want to live in a unit with a management company that doesn't respect their residence. But yes, he responded to that saying that it is considered "impolite" to ask the same question "over and over again when the answer was provided." (Is asking 1 question, then clarifying the question considered "over and over again?"...) I'm baffled if that's how they treat persons for prospective residence, how they would treat actual residence, which I won't know thanks to this early correspondence and all the poor reviews. I will be staying away from any properties managed by this company. read more