Alan comes in the spring to open our pool and balance chemicals. His work is always excellent. if…read morewe have any concerns we call and he will come to resolve it. In the fall he closes down the pool and when the pool is opened in the spring the water is sparkling clean. very reasonably priced.

They never got back to me when I was trying to set up a regular pool service contract. I had to…read moremake several phone calls, I sent them what they asked for and never heard back. When I spoke to them the excuse was always the same - very busy.

We had been a customer of Imperial Paddock Pools for the last 42 years, they actually built the…read morepool, the first 40 years the service and customer care was really good, but the last 2 years it really went down hill, so we had no choice to fire them last Friday for incompetence and poor customer service, as no one came to service our pool for the whole month, well they did show up briefly one time, even after the heavy wind storm we had at the beginning of November. I talked to customer service at least 6 times, and each time they gave me an excuse why the pool technician didn't show up, one time they said that he had to take his girlfriend to the hospital. I would not use them again

Where do I start? Installing a pool is like doing a house renovation. There are many moving…read more parts, many things to consider outside of the original goal, and licenses and permits through the roof to deal with too. And that is why it is critical to have an excellent working relationship with the contractors. In this case, ARIA. From the first moment I met the team, I felt comfortable. They understood what I wanted, and how fast I wanted it, and were willing to work within the very strict parameters of the site itself and my often quite strong demands. The team behind them, especially the project manager, Jen and the site manager James, went out of their way to find solutions and to accommodate my wishes. This was not an easy build. It was on an existing property and had no rear access. So everything came down the side of the house, and for the pool (fiberglass) itself, OVER the house! That was an incredible sight. Note that damage to existing structures is inevitable but miraculously only a bit of concrete was cracked due to the weight of one of the trucks. Aria repaired it without a thought even though it wasn't their error. The digging of the pool started mid-February and by June 1st I was swimming in it and that included the landscaping. There were a lot of hiccups along the way especially with the sub trades but every time I needed them, ARIA showed up, or chased people down. This was an outstanding level of customer service and customer care and I'm grateful to my son who found them in the first place. Because there are so many components to the construction of a pool, especially mine, I can't give the process a 5 out of 5 stars, but can I give the company 5 out of 5 for truly working hard to make me happy at a reasonable price. PS If the link works, go to YouTube and you can watch the process from beginning to end. This is my video and has nothing to do with the company. https://youtu.be/Lhvg7z84a8A?si=QZqHpXsEHGijzqFt

This company: -does not use proper materials…read more-does not have a company liaison - phone number lead to a call center in the USA -does not communicate -does not take ownership for mistakes -only speaks to the client when they want a bill paid -has no foreman on site -cuts corners -does not adhere to quotes -has staff retention challenges -overpromises and underdelivers

We hired Leo to complete window work, but when it was time to do it, Leo didn't come, he hired…read moresomeone else. That guy was rude and did not do a good job, and they wouldn't come back. Save your trouble and hire someone else.

A big shout out to Leo and his team on a job well done. It has been a month of torrential rain and…read morethe boat windows no longer leak! The follow-up was terrific and I would not hesitate to recommend Next Level Caulking.

my experience with Jay and Gabi have been exceptional! Jay has always provided us with…read moreprofessional and friendly service and has exceeded our expectations with regard to customer service. Jay and Gaby are always so pleasant and helpful to deal with I would highly recommend them to any one. Service is excellent!!

We needed a Hottub repair during the cold snap in December. Other companies said they were too…read morebusy. Lions Gate was also busy but they made time for us. A technician was sent, he was efficient and vey personable right before Christmas. The repair was excellent the service was excellent. These are my go to people.

We used 604 handyman to clean up a list of things to do prior to listing for sale. Carl came out…read morewithin a day and was able to get everything done with the exception of a plumbing issue that was beyond their scope. They did however recommend a good plumber who was able to come out that afternoon and install a hot water expansion tank for us. Would use again for sure