Unprofessional and Emotionally Draining Experience - Not Recommended, Especially for Families We had an extremely disappointing experience with Taylor Homes especialy with the new sales consultant (Stephanie Kimble) after working with them for over four months while being pregnant to build our dream home. We are law-abiding, well-educated non-immigrant residents, and throughout this process, we acted in good faith--doing everything by the book. Yet we were met with a lack of professionalism, transparency, and basic human empathy. As someone who is 8 months pregnant now, I went through an enormous amount of stress due to how the builder handled this project. We made repeated trips from a different city to meet with their team, spending our time, energy, and emotional strength while also preparing to welcome a child. At no point did the builder consider the toll this would take on us--physically, emotionally, or mentally. We were never told in advance that we would be responsible for key site prep tasks like silt fence installation or other small responsibilities which usually builder should handle. These responsibilities were only brought up after we signed the agreement (which they hurried us to finish signing up the agreement stating only then they could move proceed with us). Still, we completed these tasks ourselves to make things are easier for the builder. Instead of helping or guiding us, the builder repeatedly blamed the HOA, stating that the covenant guidelines were vague. However, the HOA clearly allows HardiePlank siding in combination with brick or stone, and their explanations were misleading. After all this effort, we received a sudden email stating that they would no longer build our home--without prior warning, mediation, or apology. They made us feel like we were disposable clients, not a family who had placed its trust in their hands during a vulnerable time. This experience has been emotionally draining, financially unfair, and honestly heartbreaking. No family--especially an expectant one--should ever be treated this way. I do not recommend Taylor Homes, especially if you're an out-of-town buyer or someone new to U.S. builder practices. Please get every detail in writing, and be cautious. I would have given a review in negative if there was an option available here read more

Taylor Homes did a wonderful job building our home. They were so flexible with our floor plans and let us put two different homes together in the end. Our custom brick home truly feels so nice and not "builder grade" at all. The build broke ground in October of 2022 and we were able to move in June 2023. Taylor homes offered the lock in price and stayed true to that. We actually ended up being under budget which was huge for us. Shawn Moore was our superintendent and was very easy to get ahold of and communicate with during the entire process. Shawn was very communicable and understanding during the build and each time we would meet at the site he never made us feel rushed or like he was too busy to answer any of our questions. read more

When my husband and I first bought our property, we had dreams to build a barndominum on our property. We didn't realize how hard it was going to be to find someone to build our barndo in our area, without an outrageous quote. To be honest, we were really reluctant, and discouraged when we started looking for builders to build a traditional home for us. We could only find three builders in our rural area, and after two terrible visits with other builders, we almost didn't even go to check out Taylor Homes. I'm SO thankful that we did. We walked in to the Indianapolis show home, and we were greeted by Miss Beth. What a ray of sunshine! After a fabulous time working with Beth, looking through options, and floor plans. She answered many questions, and gave us so much information. We left that day feeling SO encouraged, and knew Taylor Homes was it for us! We continued to work with Miss Stephanie, who spent SO much time with us, on multiple occasions going through tedious options and plans. She literally made our floor plan exactly how we wanted with scissors and glue. That woman is fierce with those scissors and glue! We continued to work with Miss Eva, and Rob. Sweet Eva was a lifesaver. She helped me through the process of getting permits, and everything we needed with our county to get released for construction. We went through our blue prints with Rob, then we were released for construction, to work with our foreman, Matt. Everyone we have worked with has always been so great about communicating. Anytime I ever called or emailed, I would always get an answer right back. Our foreman Matt always had a constant line of communications. It didn't matter if it was day or night, we always felt welcomed to ask any questions or concerns. We lived over an hour away from where our home was being built. Matt was always sending us pictures and updates. If we ever needed anything done at the property, he was always willing to run over to our property. He always made us feel like #1 priority, even with other jobs he had going on. Matt is seriously the man! We moved in July 1st, and Matt has still been in contact to make sure things are still going well! I would 10,000% recommend anyone wanting to build, to build with Taylor! Our home is absolutely gorgeous. Our framing went up on March 21st, and we moved in July 1st. There were so many options with Taylor, and so many gorgeous standard features. Most all of the options I wanted with other builders were extra charge upgrades. With Taylor, they were standard options! I have absolutely loved everyone we have worked with, and I know there are more people behind the scenes we never even met, and we are so thankful to them as well. Thank you Taylor for building our dream home! It's even better than we ever imagined! read more

This company makes sure to make every customer feel welcome and takes care of them equally as well! I would recommend Taylor Homes to everyone to find their forever home! read more

November 13, 2019 Good afternoon, I am writing this letter of recommendation in regards to our home building process with Taylor Homes. My husband and I began this process in April with Stephanie Kimble, New Home Sales Consultant, at your model on Cold Spring Rd. in Indianapolis. Stephanie was very accommodating and patient with us as we selected all of our options. She was very knowledgeable and ensured all of our questions were answered. We continued our journey with Robert Green, Superintendent, on our property. Robert was helpful with letting us know what steps we needed to take to get our land ready for construction. He stayed in contact with us through each phase and informed us if any changes needed to be made in a timely manner. We were then introduced to Anthony Lambert, Superintendent, who stepped in to assist Robert with his current workload. Anthony did not hesitate to jump right in and assure us that things were running smoothly and he would be there to answer any questions we had. From that point on we had contact at least once every couple of days. He was very hands on and made several trips to the home to make sure things were being done correctly. We made phone calls and sent texts to him after business hours and he always followed up with us in a timely manner. If something was wrong, he took care of it. We feel he went above and beyond and are very grateful for his can-do attitude! We are now only 2 days away from getting the keys to our dream home and it is everything we imagined it would be. I would recommend Taylor Homes to anyone looking for a good quality brick home built on your own land! Amy & Frank Beck read more

In watching our neighbors and dear friends in using this builder I must tell you the only reason I would give them 1 star is because I cannot give them less...Neighbors have been under contract and in the "building" process for over a year now and there are still many things that are needing done, including plumbing leaks in the crawl space that must be taken care of before the mold remediation can be done. The Indianapolis group has been very unprofessional and continue to do a substandard work, resulting in several inspections on the same building processes. Needless to say I could go on and on about all of their problems they have experienced. Using this builder is a mistake, please beware! read more

Taylor Homes did a great job with helping us through the process of building our forever home. You can tell that the house has great quality throughout it. They were always available to help out any time we had questions as well! read more