This place gives good hair cuts. The students are great but only when you can get the receptionist to answer the phone. In 6 months I haven't actually been able to get them to answer the phone or call my voicemails back, I just end up having to walk in. The hair cuts are great though and reasonably priced! Karen always comes and checks my hair and is the nicest person ever! I would recommend the students here but definitely not the people at the front desk. read more

I paid $25 for a manicure - supposed to be a baduc manicure but all l got was polish - l've told everybody l know of my experience!! It was the worst experience ever!! I regret paying for for it - l should have for a re-do but l was too upset to think read more

Treated extremely poorly by instructor and front desk. From Taylor Andrews on google Larissa, thank you for taking the time to share your feedback. We take concerns regarding professionalism and guest experience seriously, which is why we conducted a thorough internal review of your visit, including all your appointment notes and staff statements, including previous visits to our student salon. As a student learning environment, appointment times and service length can vary and cannot be guaranteed within a specific timeframe. This is especially true when a guest arrives late to their scheduled appointment or has services, such as extensions, that require additional time to complete safely and correctly. These expectations were communicated during your visit, and our team did their best to accommodate your requested timeframe without compromising student education or service quality. Our instructors and front desk team are also responsible for protecting a respectful, supportive environment for our students. During this visit and prior visits, staff documented repeated instances of inappropriate and discourteous behavior toward students and team members. When concerns arose, our instructor stepped in to assist and ensure the service could be completed as smoothly as possible. Our front desk lead and team made multiple efforts to listen, de-escalate, and address your concerns in the moment, including offering explanations and apologies where appropriate. Unfortunately, those efforts were not received, and the interaction concluded before a productive resolution could take place. Given the documented history of repeated dissatisfaction, timing conflicts, and interactions that do not align with the standards of respect we expect for our students and staff, we do not feel that our clinic is the right fit moving forward. For that reason, we will not be scheduling future appointments. We wish you the best in finding a salon that better aligns with your expectations None of this is true because there was no issue with my hair I was content just in a hurry due to being late to another appointment. The last 3 times Ive gone in Ive never had an instructor help the only time Christy came to talk to me was to try to sale me her scalp treatment and I said no she gave me a dirty look and has always had it for me since.this was West Jordan location. read more

Taylor Andrews Academy - This is the last student I saw she also saw the disrespect that was given to me for no reason that night. - Cosmetology Schools Near Me - Provo, Utah

First off, I loved the atmosphere. Everyone was super nice and friendly. Obviously this is a hair school so getting a haircut here may mean it's with someone not super experienced which is a risk you have to take however even with someone who was leaning and had to continue calling their manager over for help, the haircut had to get fixed by my friend after (again I took that risk) but the cut was still $15. If you're basically a test dummy for someone learning $15 is wayyyy too much. Might as well go somewhere else for the same. read more

I was so well taken care of!! I had a sweet girl named Lexie and Glory!! They were such lovely girls and I thoroughly enjoyed my entire time there getting my hair done!! Great environment and fantastic instructors who I was super impressed with! I LOVED my hair after!! They did such a great job!! They were so thorough and did such a quality job! I went back in to get money pieces and they were so accommodating ! I would recommend them to everyone!! read more

I came here for what I thought was a simple haircut but was apparently much too difficult for my stylist. I had just cut my hair straight across in the back at home, cutting off 5 inches so I didn't want to lose anymore length. I just wanted some layers and a face frame. I showed my stylist multiple pictures and told her exactly what I wanted. TWO HOURS later I ended up with this. Totally uneven, no layers at all, no face frame except for 2 strange, uneven pieces, and 3 inches shorter than what I came in with. Also, I don't know what's in their protein hair mask but my hair has been frizzy and unruly since. I was so upset I just came home and cried and then hung up sheets over my mirrors for the next few days. A bad haircut can really suck and this place is guaranteed to give you just that! read more

Taylor Andrews Academy - Uneven, no layers, choppy, way too short - Cosmetology Schools Near Me - Provo, Utah

The VERY WORST beauty school in Utah!!!- esp. For customers!!!!!!! Not helpful, at all! The lead staff get mad if you ask ANY questions- because their heads are so far up their asses! And forget theyve scheduled appointments! The students are kind, but they could get WAY better training at Paul Mitchell, or Mandalyn!! read more

I'm not going to lie they gave me an excellent fade but by far the worst front desk experience ever. The guy who cut my hair absolutely deserved my tip but the people working the phones need better people managing skills. I came in for a cut and a dye which took 3 hours and 30 min which is to be expected but they burned my scalp. I have naturally light blond hair that takes to bleach, toning, and color really easy. Again, I don't blame the barber but whoever helped him formulate the bleach and toner used something that finished up in 15 min. It stung and burned both toning and bleaching. I wasn't gonna make too much of a big deal out of the situation but I just wanted my money back the day after when I found my scalp was destroyed and scabbing over. I called in and explained the situation and they said that they would help take care of it and the manager promised a call back later in the day. I was not called back. I gave another call and they promised a call by 6 pm the next day. That did not happen either. So I called again and I was told that a manager would call me within the hour after trying to convince me that they would give me a call the next day. I did not accept that because I do not have time to be waiting on a call I will not receive. Not surprisingly, I did not receive any calls. I called them again and they let the phone ring. So I called again and they PICKED UP THE PHONE and then THEY HUNG UP. Now very upset, I called one last time and explained what I was promised. They were very condescending over the phone and asked "would you like to come in?" So I did. I went in and got a refund in less than 10 min. I'm only giving a star because the barber was a pretty cool guy but the customer service was shit. It was the worst I have ever had and that's even comparing to Wendy's. I generally do not like to make complaints or review things but this was so infuriating and downright rude. I would not recommend coming here. read more

Taylor Andrews Academy - Burn marks from the bleach. - Cosmetology Schools Near Me - Provo, Utah

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I come here every time!! Super nice students too, the washes feel amazing. Only complaint is I have long hair so standing the whole time is tiring. read more

First off, I want to say that the only reason I'm even giving any stars at all is for the two very kind evening students who were super sweet and tried to help me feel better about my experience. The original gal who started on my hair was super sweet, but I do not think she should have been on the floor just yet. I had an appointment set up for 9:30am to get a blonde balayage done. I arrived, and we got the bleach started around 9:45/10am. Things were going pretty okay for the first while. However, while the gal was taking out the foils, there were several times when she stated "oops, that's spotty", and she often questioned what she was doing but did it anyways. The bleach was not rinsed out until about 4:30/4:45pm. FIVE hours later. Even I know that you should never leave bleach on that long. I was then passed on to another student, because the first gal was only there until 4:30. It took an hour, and two people to comb out the ratting caused by the backcombing from the bleach. When she began blow drying my hair is when we all noticed just how badly done my hair was. There were sections that were entirely missed, spots/splotches, super harsh lines, it is extremely uneven (even for a balayge). My hair was so damaged becuase the bleach was on it for five hours, that as they were brushing it, I watched it break off. I did not leave the salon until about 8:30/8:45. ELEVEN hours after I arrived. Now, I know that this is a school, and things happen, but to have two students and three instructors make a comment on how my hair should have not turned out like, and that there was no reason for me to be there that long that says something. For the amount of time I was there, my hair should have been absolutely perfect. I had to cut off at least four inches just to take off the damage. I am going to have someone else try to blend the missed and splotchy areas to at least make it presentable. I was told by management that I would be reached out to, and I still have not. To this day. My appointment was on November 19th. I cannot see myself going back here. I have had blonde balayages done at beauty schools before, and have never had such a bad experience. Oh, also, they removed my review from Google. Kinda sketch if you ask me. read more

Worst haircut I've had in my life. Will make sure that everyone I know knows not to even consider getting their haircut here.

I loved my experience at Taylor Andrews in Provo! I just went to get a trim, so I can't speak for any daring hairstyles and whether or not you should go here to get them, but it was wonderful for what I needed. The student doing my hair was so friendly and really cared about doing a good job. I have very long, fine, thick hair and for a trim, wash, and blow dry I was probably there for 2 hours. As many people will say in their reviews, because it is a school, the stylists are still learning so they go much slower than other salons. Go on a day that you don't have much planned! read more

Absolutely do not go here for school it's is a total scam it is incredibly disorganized. you will not be taught most of what they promise. There is absolutely no structure trying to get issues solved or getting a set schedule or instructions on what you need to be doing day today is like pulling teeth please go anywhere else read more

The new location of Taylor Andrews is absolutely beautiful! The students are amazing! Definitely give them a try they won't disappoint!

This is a really solid school. I have been to both West Jordan and Provo and had great experiences both times. The instructors are always helpful and students are friendly and willing to help. I've gone to a lot of beauty schools in the area and these guys seem to have the best all around students and staff. read more

Don't recommend going for lash extensions. My first time I went for a two week fill, it took four hours. Not just that but my main concern was when I left, my eyes hurt and were red. I didn't think it was too bad until the next day, they hurt even worse and were even more red. I noticed one eye had a specific red spot that would not go away after a few days and hurt bad. I called Taylor Andrews and the lady on the phone said it was probably just an allergic reaction, I said no way. More like nerve damage. That eye redness is the picture. Then she told me she couldn't give me any refund or anything which makes sense, they are students. She said she can schedule another fill with a much better student. I went and the second picture is what I left with that second time. They were clumpy, sticky, glue was left and there was a couple bottom lashes glued to my bottom ones. My lashes are way damaged from this place now and I hope you learn from my experience, never again read more

Taylor Andrews Academy - Cosmetology Schools Near Me - Provo, Utah

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If you are looking to go to hair school, I wouldn't recommend Taylor Andrews. They take WAY too many students (and have the highest tuition price), knowing they don't market or have enough clients to educate/give experience to the students. They have a barbering program so the cosmetology students don't even get mens cuts. You will finish 18,000 hours with less than 100 opportunities to even work on clients... that is not an acceptable education for that much time and money! read more

5 HOURS! Took five hours seated in the most uncomfortable salon chair ever- just for a partial highlight! Students were nice, friendly- oblivious to my time constraints and discomfort. The supervising teacher/professional didn't seem to care that it was taking so long & only stopped by 4 times to answer questions from students. In the end, way too many highlights for it to be a "highlight". Will now have to have someone else add the lowlights back in. How do I get my 5 hrs and extra $20 they charged me for the, "amount of product" they used? read more

I had Mandy for my cut and color today and it was fantastic. I always have great service there and the students are always great. They make sure it's what you want, the instructors make sure that the students know exactly what to do and are always around to help if they have questions. read more

Worst haircut of my life. The hair girl (from what I remember, her name was Sarah) cut my bangs so, incredibly short that I had to wear my hair in a headband for 2.5 months before they were long enough to wear down in public. She cut my bangs wet, which, even I, a girl with no hair experience whatsoever, knows is a no-no. I didn't stop her because I assumed she knew something I didn't? She didn't cut the bangs long, then slowly get shorter, instead she just chopped a chunk of my hair, then visibly freaked out as she knew she had messed up. She then proceeded to blame me (!!??) for the terrible thing she had done to MY face (!!!???) because I was -talking- while she was cutting? Completely unprofessional, uncalled for, unapologetic, and rude. What kind of student blames their client for THEIR poor job? Anyways, I would never go back to this place if they paid me. It's been 4 months since I have been, and I have only had my bangs down for 6 weeks. My bangs are just now getting their first trim, ever. 4 months. If I can find a way to post pictures of this absolutely atrocious haircut, I will do so. read more

Well the only other reviewer to date on here obviously did not have the stylist I did. Oh my. You have me fooled that this is a school. I felt I was in an upscale salon. I was treated with respect and felt like a valued customer. My stylist, Tiffany Vincent, is a natural. I felt in good hands as she gave me recommendations, colored my hair the perfect color, and gave me an incredible cut and style. I loved everything about this place. I highly recommend it. read more

I've been here getting eyelash extensions and I've been impressed with how professional their service is. Sammi did my eyelashes the second time around and she was always explaining what she was doing, and what to expect. She always asked if I was comfortable. At the end of the service she explained to me well on how to take care of them. She even gave me her card in case I had any questions. Sammi also said if a lot of my eyelashes fell out in the very beginning I could come back and get them fixed. I did have to wait 15 minutes after my appointment was scheduled to get in though. I'd give Sammi 5 stars if being late wasn't her fault, but if she was, 4.5 stars. Update: I got a lash fill from someone else, and I wasn't as impressed. I was really grateful that she took off a lot of my lashes that were more twisty and not as secure, but she didn't put on 6-7 lashes at the outside edge of my left eye. I didn't notice until after I had left, and it's visible noticeable. I didn't have to wait as long to get in, but I'm sad that I didn't get all lash extensions on all of my eyes. I'd give her about 4ish stars. read more

Taylor Andrews Academy - If you look at the outer edge of my eyelashes you can see my lighter eyelashes without any extensions. - Cosmetology Schools Near Me - Provo, Utah

This one tall ginger looking dude, was supposed to give me a supper duper clean tapered right. But instead he has given me a super tapered. Like bruh add a duper in it. But in over all I Wouldn't recommend him, just because he's a really good looking guy, but talks to much. read more

I'm honestly not terribly impressed with this place. While it's not the worst dye I've had (that would be the Walmart disaster of '15) it's definitely next to it. The girl was definitely friendly and such. But she was ill-trained. And that's saying something for the countless dye-experiences I've had (there's a lot). It took them 4.5 hours for a Black all-over color and trim. The longest I've ever had was 3 from a girl who messed up and had to dye it all over again somewhere else. (I've always gotten black - when I reference, it later based off the same standard) When she washed my hair, there was definitely still dye left after. When I got home, I couldn't even touch my scalp with how much there was. There was a lady next to us that sincerely made me question why she was in a salon academy with how terrible she was on her mannequin. I can honestly say I've never seen someone be so aggressive on hair. Don't get me wrong, it was a mannequin, but still. You play how you practice. I honestly feel though that it wasn't these girls' fault, that they've just been ill-trained. I may be wrong though. But it was also just the overall feel. But it might've just been the night crew. Not the worst, but definitely far from good. read more

I had a great experience here! I usually avoid getting my hair done at schools because it takes longer but it wasn't too bad here! Madi C went above and beyond to help me get my hair and brows how I wanted them! I'd highly recommend her and this shop! read more

I love this place so much! It's so clean and such a friendly environment. I love coming here. I've been dining here for a year and always go to Zoe. She's amazing and such a great hair stylist. I recommended this place to all my friends and to everyone 100%. read more

I received a scalp treatment, wash, and style and it was an amazing experience! Very relaxing and made my hair feel amazing and fresh! They went above and beyond by helping me treat my dead ends as well. All at a great price! I will be going back for a cut and color for sure! read more

I went there to get my hair colored to strawberry blonde...turned out more orange...I was there for 6 hours (I had them do a cut too)! They left bleach in my hour for two hours!! Totally wrecked my hair and when I went to pay, it was $30 more then they told me upfront it would be. The front desk girl told me they could refund me $20 and when I went back the next day to collect, the manager totally have me the run around and said she would "look into it" and call me the next day... Never happened. Don't go and waste your money here please! read more

My hair is horribly uneven after going to TA. Had to pay $40 to get my hair fixed with a professional. Do not go for a haircut.

This school deserves a better star rating. All the other yelpers are girls, and I'm a guy. So here's a guy's review. This is a school/salon, so you're going to read things I like about both. Cheap price, $10 for men's haircut including shampoo, scalp massage, and styling. They ask me for my style, measurements, and if I want anything to drink. They also groom my beard. Some double check with their instructor before they move on (they don't want to mess up). They ask me what product or finish I like. I get a new stylist every time I walk in or set an appointment, unless I personally request someone. I've been coming here for the past year because they don't screw up my hair. For a guy, I recommend this place because you get luxury at a cheap price and you get a stylist that takes your hair serious. read more

After making an appointment for a full manicure, I had to wait 30 min just to be told they don't cut nails. They also had a very limited selection of nail polish. They didn't even have any nail clippers for me to cut my own nails. Basically their full manicure is just a student painting your nails. My son also had a very bad experience getting a hair cut there. It took them 3 hours for a basic men's cut! read more

Awesome hair school with a fun atmosphere and comfy waiting area. Plan on your experience to take longer then a regular hair salon. Thanks for the cut! read more

WOW. My daughter and her friend went there for pedicures. It cost $22 for her toes to be painted. I could have purchased MANY nail polishes for that same price! They took advantage of my daughter and her friend- two young teens who didn't know better. STAY AWAY!!! read more

I am really upset because I have booked appointments at Taylor Andrews multiple times and then I go in to find out they have canceled my appointment without calling and letting me know. So I worked around my appointment all day and then I spend the time to drive there to tell me they need to reschedule me. I love the girls who do my lashes they are wonderful, but is very frustrating to have your appointment canceled with no warning and no compensation for the inconvenience. read more

This place is great! They got me in without an appointment and were very attentive. They asked if I wanted drinks and snacks and the girl I got made sure every detail was taken care of. My hair came out great! I got a dye and cut. It's a very fun environment too. Highly recommend! read more

I've been going here for about a year and a half and have always been really happy with how it's gone, every stylist I've had has been so nice and helpful with their recommendations! I usually go for a cut and color. It does take longer because it's a school, but I appreciate that they take their time to make sure it's right, and I just plan for the time. When you call in to make an appointment, you can ask about how long it will take and they've always been spot on. Very satisfied customer! read more

Everyone here is so good at what they do and are the nicest! They really care about taking good care of you, I'm so happy I came here for my hair!! read more

I have been going here for years!! With great result color results!!! The instructors and students are great!! As a client I have tried other hair schools and feel Taylor Andrews is superior. read more

I've been going to Taylor Andrews for over two years now and I've always had a good experience. The students are professional and well trained, and the instructors are great as well. I go to Taylor Andrews for cuts and colors and have always gotten good results. And, the prices are hard to beat. read more

The girls and instructors have no idea what they're doing. Even the girls about to graduate. This school is horrible. I would never go here again. Go to any other school besides here. Completely uneducated in what they're doing. They don't even deserve the one star. read more