I needed to finish my 20-hour pre-licensing course by early October so my hours could be banked to NMLS before my ID got deleted. After checking online, I saw a lot of people recommending MEC, so I went with their course. I didn't want to do in-person or live webinar classes, so I chose their on-demand video course instead. You can pick how many days to finish it -- 3, 5, 10, or 14. I went with 14 days to be safe but ended up finishing on day 12. The system controls how many hours you can do each day, and the videos only have a pause button -- no fast-forward or slow mode, and no subtitles. The platform is pretty strict but smart. If you stop paying attention or switch tabs, it restarts that section and resets the timer. Basically, you have to sit through all 20 hours. Each section has a short quiz, a mini assignment (someone actually grades it), and a 25-question final test at the end. Once I finished everything, MEC sent my completion certificate and uploaded my record to NMLS the very next day, which was super fast! These licensing courses are pricey, so definitely look for a promo code online before you buy. Mine was originally $305.37, but I found a 43% off discount and ended up paying $174.05 -- totally worth it. Overall, MEC's course is good for getting your hours done, but it's not enough to pass the actual test by itself. You'll still need to spend extra time reviewing the book and doing practice questions before the exam. read more

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THE WORST EVER! I was taking the final exam and it said NO INTERNET CONNECTION (which i did have) ... and then it told me to log back on. It would not let me log back on and said there was no internet connection (not on my side). Then i finally got on and it said it was my second attempt (which it wasn't). I FINALLY found a number to call which is 877 403 1428 (option 2) and they said there is nothing they could do ... i asked for a manager they would not put me through .. HORRIBLE .. i've used this company for 5 years and NOT ANYMORE! read more

What happened to Mortgage Educators? I used to sign in or call them for my CE for many years. Now they don't seem to know what I need for me CE, and again I could hardly understand the "help" due to less than great English. What an ordeal to try to get my CE done. Now it seems they have 1 opening per month. Not stoked....not the same. read more

I signed up and paid for the 2026 7 + 1 Hour Florida Elective CE Webinar. I took the whole day off for it. The class was scheduled for 10:00 AM CDT. I logged into the zoom. The zoom said class started at 9am -no time zone indicated! It took forever to get someone on the phone. I sent them screenshots showing them I was in the waiting room on time. I was in the waiting on time during the conversation for the 2nd class. They refused to let me in the class but sent me a certificate of completion the within 15 minutes of the class starting. NMLS confirmed receipt. Some people would like this, but I am not playing around with my license! I feel totally scammed! read more

These reviews are very misleading. Dealing with this company has been a complete nightmare! The software is full of glitches and when you call, you will just get someone reading from a script. I sat through 3 sessions of 120 question quizzies to reach the end and no result! When I called, they stated that I never took the tests. Now, these are just practice tests and there would be no benefit for me to say that they were complete. I just needed to see how I did and where I fell short. Also, until all questions are answered, you cant proceed anyways. Another thing, I confirmed certain answers based on research, and they were marked as wrong. When I called to let them know of the glitch on 10 answers, all I got was a script stating that I was wrong. trying to pass the state exam is difficult enough but to add a difficult program that I paid for make for horrible experience. Please go elsewhere, they are not here to help you pass! read more

Terrible be careful with purchasing their courses if you do NOT compete the final little internal test they will make you start over! I missed to turn in a homework assignment that was literally 1 question and they would NOT let me get credit for the CA required 20hrs of training and wanted me to start over it was simply ridiculous to NOT HAVE any sort of flexibility for this I literally was 1 day off and they count wknds literally it's exactly the days u buy! read more

Numerous glitches, had to repeat chapters upon logging in to continue. Had to repeat final exam because of network error. When you do talk to them, they blame it on you, your connection, your browser, it certainly would never be them. It wasted more time that I had hoped, just wanted to get it done. read more

I have used them for many years, this year they out sourced there customer service to an outside company not in the United States. Had me taking the wrong CE's and gave me incorrect information that nearly affected my renewal. It's a shame, I took and paid for classes I dod not need or want as if the annual ce's do not take up enough time as it is read more

The customer service here sucks. I called the at 1:15 Pacific time and the telephone announcement said they were closed. This Yelp page shows they close at 2pm. In what time zone. I also called Thursday at 2:44 and spoke to a female that convinced me that what I was trying to do, complete a homework assignment was still available. I log back in and it is nowhere to be found. I called back at 3:12pm and the announcement said they were closed. The next problem I had was I could not work ahead. I was told by the same young lady that I had to wait 24 hours from my log in for the system would allow me to access my next step. My complaint is what if I want to work ahead. They would let you. What if I get the flu or something and I can't log in for a couple of days. Am I screwed because they won't let me catch up? What kind of shady business is this? I am at the point where I want to cancel and get a refund. I would recommend that if you are looking for MLO education of CE's LOOK SOMEWHERE ELSE! I would have liked to give the zero stars because that is what they deserve. read more

Terrible customer service. Got wrong answers multiple times from them. The training is fine but nothing you couldn't find for free on YouTube read more

i have done ME for years. since david luna sold it is terrible! i will not do ME again. Its long winded. More than 9 hrs for an 8 hr and no benefit at all. Do not waste your money read more

This program is a SCAM!! I paid for the 3 day course specifically for the price compared to other places and dedicated and blocked off those three days in order to complete the course. On Day three I completed up to 98% of the course the only thing preventing me from moving toward was having my homework graded. After the 3rd day I log back in and my course was locked out I was being forced to pay an additional fee in order to proceed and complete the course. After several attempts and reaching out their only solution is pay all over again and retake the course. read more

It's been three years and I have always had a great experience. I had to call customer service once and it went great! Sounds like some of the people on here that give out 1 stars may have had attitudes themselves and can't treat people how they want to be treated lol. read more

Horrible customer service Paid for online class in Oct had problems signing in as link they sent didn't work. Off shore customer service that can't help at all and no contact number for main office in tex still out the money and basically no resolution nor do they care read more

I was initially happy with this course until now!! I completed my course some time ago and never got my license due to personal financial hardship. Fast forward I finally scheduled my exam so I have been reading my textbook to refesh my memory as my exam is in less than 2 weeks. I cant find the NJ pdf file on my computer so I call the school support and ask if theres anyway I could purchase the NJ text book as I take my exam in less than 2 weeks. The customer service was absolutely horrendous and refused to help me. They said there is no possible way they can give me the NJ book. So now im stuck trying to figure out what to do because my education is already on the NMLS, SAFE Exam is already scheduled, but they cant even sell me a New Jersey book! What kind of school operates like this?! read more

First year l used this horrible company and never again! The presenter is horrible and tries to be funny. Very unprofessional online course. Stay away! read more

I have used MEC for years and have spent 1000s of dollars on CE and pre-licensing with the company. I am licensed in 18 states, so it is a piece of the process. I recently had a totally unreasonable experience with their 40 Hr. Utah course and wasted a lot of time. Time is our most precious commodity. I received bad information while calling into MEC. Spoke with a manager named Jason and he was unable to refund even though the class was not acceptable. Just sharing my experience. read more

I have used Mortgage Educators and Compliance for a many years and always enjoyed the class taught by David Luna. It was cheesy at times, but did the job. I went online today to purchase the mortgage CE and it cost quite a bit more than ever before and something seemed wrong to me. I called the customer service number and a foreign woman answered to my surprise as it was always people within the company answering phones. Found out they sold the company to 360Training.com, the reason for outsourced CS. This company has many complaints on the BBB website. I found another company... Mortgage Education.com, to complete my training, which seems more like what I am looking for and how Mortgage Education and Compliance used to operate. It was less money too. Beware, Mortgage Education and Compliance is not owned by David Luna anymore and is run by a company called 360training.com that outsources their customer service overseas. read more

Such a bad website, it does NOT even load and keeps buffering. Please save your time and DON'T Pay this company. read more

I completed my 20 hour course, including passing the final course exam. The course stated 100% done. However, ME did not submit my completed education requirement to the NMLS as, apparently, there was one more 2 minute video I was supposed to watch showing me how to schedule my state exam (I had already scheduled my exam). No where did it tell me the course was not complete. It shows a course "counter" at top which read 100% complete. But apparently, it was not complete due to this one last video that I didn't realize was part of the course since it said 100% complete and has already taken and passed the course exam. Now, I have to pay again, and retake the entire course and course exam. Nice sneaky way to make a little extra money off your customers, ME! read more

Ok. First off, the videos are Flash and none of the pages are sized properly for a newer monitor. That alone should give you a good indication of how out of date and kludgy this class is. I understand the 5 minute time limit is required, having to click through three pages and take the time for each page to load, plus take a one-question "quiz" is downright ridiculous You can count on this course taking between 30-40 hours when you include page loads,lagging, being kicked off the website repeatedly, reauthorizing Flash each time, and homework assignments Next up is the fact that the instructor, while likeable enough, seems to be speaking from absolutely no script and just an outline. While acceptable during a college lecture class done over a semester, it's absolutely UNACCEPTABLE during a compressed 20 hour online course. No one needs all of the sidebars, opinions & jokes, a multitude of filler words, and the time he spends trying to think of what he wants to say. If these classes were performed for a forensics competition, I'd be hard pressed to give him anything above a last place score. All in all, I hope and pray there are better classes out there when it comes to for me to take CE courses. This one should be avoided at all costs. read more

Mortgage Educators & Compliance - A screenshot - Adult Education Near Me - American Fork, Utah

I have used Mortgage Educators for my mortgage loan officer national education and for my state-specific education for over a dozen states. This is what I have to say: Pros: * The quality of education is top notch. I passed my national exam on the first try. * David Luna - President of Mortgage Educators - is very qualified, intelligent, and a great instructor. He uses real stories that will stick with you. * The company provides plenty of resources available during your courses. The online textbooks and practice quizzes are extremely helpful. Cons: * The quality of video on the site is lacking. The instructors have a cheesy, bright blue background behind them from the use of a green screen. * The website is a flashback to 2009 in terms of design and setup. You are required to install flash player to your browser to watch the videos (I wonder how they will make this work in 2021 seeing that Chrome is discontinuing Flash compatibility and Chrome is the recommended browser of Mortgage Educators). * Some of the other instructors are a bit dry. I have taken courses with Mortgage Educators for over a dozen other states for state-specific education and you can tell that some of the other instructors are just reading a tele-prompt (unlike David Luna who is very engaging). Summary Mortgage Educators provides high quality education. I can easily recommend them to anyone preparing to become a mortgage loan officer or for state-specific education. Prepare, however, for a flashback to over a decade ago when using the site though. read more

Good lecturer, but the software leaves a lot to be desired. 3 clicks and loading screens to get to each 5 minute section of video adds way too much time to a 20hr course. Also found some errors in the study material. Not helpful to be studying inaccurate content! read more

EXTREMELY Positive: Professionalism, Quality, Responsiveness, Value So far I got like 22 certificates from MEC and they helped me immensely to soon become my companies #1 performer. I originally only bought the 20-HR + 10 HR NV PE course but fell in love with the MEC team. Watching them from sun up until sundown laughing at 2 AM at the way David Luna is able to teach topics of the 'trenches' or mortgage industry if you are part of it you will know what I mean. Whether you want to get licensed for the first time, complete CE, add state-specific education for PE, or even make your company in super ultimate compliance with the help of amazing attorney Tyna-Minet Anderson then let me tell you MEC is the way to go. Or even learn about credit and student loans related to the mortgage industry then Amanda Jackson will provide excellent knowledge regarding this topic. I can't find another NMLS Course provider that matches these stellar services and team here at MEC. Also, they are very very competitively priced compared to ANY other course provider out there if not the best along with being the Rolls Royce of NMLS Course providers in terms of quality and efficiency. Can't go wrong here!! So far I got licensed in 6 of 9 states with the help of MEC education and should have 9/9 very shortly(NMLS takes forever). Just 2 months ago I was fired for standing up to my boss and now I am at a way better company making moves he couldn't dream of making with the help of MEC!! Invest in yourself and your future to provide for your family with MEC!! If you don't like MEC then you may need to be evaluated by world-class physicians or have a showdown with me because I am a world-class MLO and will outperform you in any area of the trenches thanks to MEC and my tenaciousness towards learning! read more

Mortgage Educators & Compliance - Proof of 22 certificates. No cap or no games here. All business here! - Adult Education Near Me - American Fork, Utah

Hands down, the Best year over year! David Luna is a Master at what he does and I give nothing but praises for him & his company MEC! Keep up the excellent work read more

I've used mortgage educators for several years now. I needed some help today because the NMLS wasn't showing my CE as complete, although I completed it in May. I guess there was a 1 hour state CE I missed. Completely understandable. The problem is the rep who I spoke to had attitude and hung up on me. Really professional. So here's your 1 star review, and I'll find another company moving forward. read more

BACKGROUND STORY: Mortgage Loan Officers are required to complete 8 hours of continuing education for license renewal every year and we have a deadline to meet. It must be completed before the end of the year, but it is recommended that it be completed by December 27th to ensure on-time completion. MEAT AND POTATOES: I signed up for this course on Friday December 21st at around 3:45pm PST. This educational resource was recommended to me by a colleague who is also a Mortgage Loan Officer. He recommended the live 8 hour course with David Luna who is the owner of the school. I was unable to sign up for the live (in-person) class due to a scheduling conflict, so I decided to sign up for the online course and try this new school this time around for my annual requirement since it had been recommended by a colleague I trust. Immediately after submitting all my contact and payment information which included my email address and phone number, their system indicated an error for the email address I provided, indicating that the email address was incorrect. There was no typo or error in the submission of my data. The email address I provided worked just fine for the school to send me a receipt of my purchase but wasn't good enough for me to use as my log-in. WTH? Clearly this is a glitch in their system, but I kept trying to trouble shoot to be able to log in and access the course to no avail. I called the number listed to get support but couldn't get through as there was only a recorded message indicating they were closed and to contact online support. I then followed the instructions for online customer support and emailed the support team, to no avail. I read on their website that they can process refunds that are requested within 1 day, so being that I STILL couldn't access my course 2 hours AFTER my purchase and request for support, I decided to find another NMLS approved course provider and I purchased the course with a different school. Today is Wednesday December 26th and I have yet to receive a response to my request for a refund. I did however receive an email at 10:44am PST today (5 days later) indicating that I successfully enrolled in their course. Well it's a little too late for that buds! I've already completed the course 2 WHOLE days ago with a DIFFERENT course provider who is actually effective and does what they say they will do AND they submitted my course completion to the NMLS immediately so I don't have a need for your course any longer 5 WHOLE DAYS AFTER I enrolled, paid, and requested my refund! In fact the NMLS has already emailed me to notify me that my license has been cleared because they received and reviewed the course information from the other course provider. MEC, you have TERRIBLE customer service and this is especially poor when MLOs have deadlines to meet and we are counting on YOU, the course provider to do as promised. Your website indicates you strive to provide the best customer service in the industry and you have failed miserably. This school needs a better support team and I'm certain the owner wouldn't be happy to know his staff has failed him. read more

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Passed the MLO/SAFE @ 91%. Flew through it as fast as I could hit the clicker. Excellent course, very thorough and at times nearly entertaining. Highly recommend. read more

As many here have said, the software, program content, and legal text vs testing leave a lot to be desired. I've been using Dave's courses for many years. He's always had a little drama and lecturing, and lately, he's thrown in some politics. Regardless of your political leanings, a mandatory business licensing course is not a place to express your political bias... Taking educational courses to keep my license is mandatory...taking them from Dave isn't. read more

Im not sure how other courses are but if youre considering Mortgage Educators for the pre-licensing course, don't. As others have mentioned, the software is very outdated. I dont mind having to stop after every 5 min clip to take a quiz but it lags every time you want to advance to the next step and there are so many unnecessary clicks to advance to the next steps! Trust me, it gets annoying. Also, if you get a quiz question wrong, they wont give you the correct answer. Just leaves you hanging and may just give you a new question to answer. Also the site kicks you out randomly, not due to inactivity but RANDOMLY, and it doesnt start from where you left off when you log back in. Nope. You have to start the 5 min video all over again. I DO NOT RECOMMEND! read more

This is my 9th year with David Luna for my continuing education with NMLS and NOBODY is better. This man has so much knowledge and LOVES to share it. The great thing about David, is he shares his knowledge in a manner which is fun and has the individual students all involved in the class. Normally after about 2-3 hours, most educators lose the attention span of the group and that has never happened because you are learning in a fun and professional manner with David. I will continue to go to his training's and I recommend him to ALL LOAN OFFICERS. Jeff A read more

DON'T WAST YOUR TIME BY LEARNING FROM THIS COMPANY!!! instructor was not explaining everything in a clear and understandable manner. I watched the whole course and felt like I didn't learn anything. There are videos within a course that have repeated the same video 2 times. there are 10, 20 even 30 seconds of blank videos before going to the next video, there are unprofessional words used, words like I don't know? maybe that's all? I think that's all? I think I have covered everything!!!. There is a time where instructor says something wrong about march 30. but then after the video is done, it writes he said march 30 that's wrong but it's march 1st. totally waste of time.waste of time.waste of time read more

I cannot even tell you what a difference this course did for me! I took a pre-licensing course with a competitor and failed the SAFE exam 2x. Was very frustrated and confused that I kept passing all their test prep exams but kept failing the actual exam. I took this course the week before my exam and finally passed! The instructors were great and the interaction with fellow students was key for my success! David Luna and his team were fantastic and knowledgeable and really gave me the answers I needed for the test! I actually had questions that pertained to what I studied! I am so happy that I decided to take this course right before my test! Thank you so much! I will be back for my continuing education courses next year! read more

These guys took my money for a Mortgage License continuing ed course. To make a long story short. Their site could not handle whatever traffic it generated. Long delays waiting for things to load and buffering and pausing throughout the presentation. When your putting in your time to do this, and it's taking you a lot longer due to the slowness of the site, that is just unacceptable. I give them a big fat 'F' on this one. read more

I found this company online and I watched the David video to get my LO license. The video was very interesting and he used all teaching technics to applicant learn better...The price of their course was much cheaper than another course in the industry and much more affordable for the new applicant...I went to CA Mortgage Expo in Californian in May 2019 and this company provide free 8 hours class to renewing the license. Mr.David Luna Personally thought this class. His live class was awesome and phenomenal. He brought guest speaker as well same as CEO of the mortgage broker union for the audience. They provide free breakfast, lunch and snacks for the audience. They were well organized. Mr.David Luna was very updated about the industry and he knows what was the industry and in the past and future. Highly recommended to watch their video and if they have a live class in your state, try to attend it. NMLS #1714325 read more

Be careful if you use there online class towards the end of the Dec, they will shut it off so they can sell you another course. It is there company policy according to them. read more

Best 8 hour class for continuing education ever! Dave Luna is extremely knowledgeable and witty. This is now a yearly tradition for me. I encourage you all to check out his classes. All the Best Dave!!! read more

All the good reviews are for the continuing education. Don't use Mortgage Educators if you need to pass the exam. Here is why: - It takes way more than 20 hours because you spend the whole time trying to click to the next section, since each section is only 5 min long. - The 5 min section is designed to be more entertaining than test prep valuable. Expect to spend another 20+ hours reading the text material and googling the quiz answers to understand the material. - After each section there is only 1 practice question and often it has nothing to do with what was said in the 5 min video clip. - Even with all the text study material you will not be prepared for the practice quizzes at the end of the 20 hours because the text material does not cover all the questions. read more

Unfortunately the helpful information granted in the courses falls behind with an outdated website that lacks intuitive features. Clicking 3 times to get to the next section adds a lot of unnecessary time to the course. 20 hours of content is drawn out due to the superfluous clicking and loading screens. Single question quizzes every five minutes (sometimes questions and assignments are assigned prior to the actual information being provided in the course. doesn't make sense). Dave Luna is knowledgeable and kind mannered in delivering the course material, but the way the course is set up TECHNICALLY is just hard to deal with. I would definitely take my renewal course with another company. read more

Right off the bat, I was let down with the software. It was incredibly clunky and outdated and heaven forbid you ever get bounced out and have to start a section video from the beginning in order for it to count. In a 20+ hour learning experience broken down into five-minute learning segments, those little moments add up a lot. Which speaks to the overall fluff I found in the program. I guess that's the issue with hours-driven compliance training and not just enforcing teaching of the actual curriculum to a testing standard. Dave seems like a really nice guy I'd enjoy talking to about mortgages, but in regards to teaching, I just felt some of the sidebar info didn't go to use when overall it feels like there is a lot missing in the learning material to what is found on the test. And that's the biggest issue here. Even within their own practice testing material, you will find a ton of question details you will feel you never addressed. And you're not going crazy. Cross-referencing even their own testing material to the study textbook, you will find enough times that the questions weren't ever covered. That's not to say the subject wasn't covered, but the specific depths the questions reach to will not be found in your material. And that carried over to the actual NMLS UST SAFE test. Which was the largest disappointment in the time spent through the course. The info isn't entirely without merit, and while I have yet to do any other mortgage compliance through anybody else, I can't help but wonder if there are better educators out there. MEC knows their stuff, they just fell short in delivering that to the standard needed for passing the test in one go. The number of outside materials I had to turn to after not passing the UST by mere questions (71% needed a 75%) to round out my learning was a bit too much for purchasing a compliance learning course such as this. There was also regularly outdated info, some of which they made note of later in the learning process to amend, but why is it even there to begin with? read more