By far the worst accounting firm I've ever dealt with…read more My taxes were not even difficult - a few W2s from different states and some simple investments. My previous accountants from NYC had no problem with them and always finishes it on time and accurately, and they have a lot more clients than Ann Arbor CPA. However, with this firm, I gave them sufficient time and they still had to file an extension because they can't finish what usually should take only a couple hours to do, which is OK I guess, I'll live with it. However - they miscalculated my MI return (by a good few hundred $) and in the end the good state of MI gave me back the money they miscalculated. On top of that - they didn't know how to handle any out of state taxes (particularly NY state tax rules), which I thought as professionals they should know or be able to research, and told me that my W2 was WRONG (which it isn't - I've confirmed with other professionals and my own HR department). I had to google answers FOR them when they could have just.... do a little freakin' research and figured it out themselves. Come on guys, I did not pay you to give YOU the answers. Needless to say, after the massive delays, miscalculations, and just straight up not knowing how to do simple taxes, I'm going to take my docs elsewhere in 2018.

I've been coming here for several years and have always had exceptional service…read more I have since referred several family members to come for their taxes, who are all very happy, as well. Very knowledgeable, very friendly and they are able to accommodate your schedule.

Ann Arbor Tax Service did an excellent job completing a complicated set of trust tax returns after…read moremy dad's passing. It was a difficult time and I had a lot of concerns but during our first meeting Fred alleviated my worries with his professionalism and calm demeanor. Fred and his team prepared all the returns quickly and precisely with prompt, courteous communication throughout. I highly recommend Ann Arbor Tax Service!

These guys are great! I was unsuccessfully trying to handle the payroll at my growing business. I…read morecalled Fred on the recommendation of another business owner, whom i have a great deal of trust in. When I went to Ann Arbor Tax Service I had just received a letter from the IRS, because (surprise, surprise) I was not filling my paperwork out properly. in one meeting he was able to completely calm any anxieties and fears I had surrounding my future interactions with the IRS. Fred is great at explaining things so that I understand them while not talking down to me. He took the time to meet with me to help me sort out and clean up my quickbooks.My only regret is not working with him sooner, it would have saved me (and him) a lot of headaches .

Starla provided me with excellent, prompt customer service and expert tax advice at a very…read morereasonable price. My taxes were complicated but her highly developed skill and knowledge was applied to help me understand the situation and file with confidence. I am so pleased with her services and can recommend her highly to others.

just had my 2023 taxes done by this tax preparer company...very efficient, easy to work with,…read moretimely responses to emails, very detailed tax return for my copy and reasonably priced...will use them again next year...would recommend them to anyone

Without question the most responsive, the most caring the most kind and the most understanding…read moreinsurance and tax professionals. The owner is an exceptional individual. The insurance and tax professionals on staff will take care of you like you're family. There are very few businesses left that operate like GN does. Thank you for always taking great care of me even in times of great stress when I wasn't at my best.

i called several CPA offices, and Neville from Great Northern Tax was the first one to respond back…read moreimmediately. He was very knowledgeable and helpful in helping us find a better solution to our unique situation. We will be recommending him to our family and friends for any tax needs. Thank you Neville.

Been using them for small business taxes. No problems so far. Seemed good.read more

Answer all questions in timely matter. Very knowledgeable and professional. Would only use this…read moreAccounting firm.

I have used the firm for decades, beginning when I was in Ann Arbor on the faculty at the…read moreUniversity of Michigan, then when I lived in Boston, and then when I moved to Washington, D.C. I first worked with the original Mr. Raham, then with his son, Mike, and now with Paul Roush. All have been terrific in giving me timely and high quality service, even as I have moved several times. They have always earned rave reviews from me. HTE

I went to Milt Weidmayer to do our income taxes for a couple years. One time he was late in…read moregetting them done. He also showed his anger several times for something that was beyond my control. Another time he sent me a bill 1 year late, and should not have charged me for the portion of the meeting where I showed him something on my return that needed to be done over as it was incorrect (and which he didn't correct). I told someone about all this and said Milt should have retired some time ago.

Arrived at Block Advisors for a scheduled appointment, which was scheduled on the phone with our…read morepreparation professional. Had received a reminder text and arrived to... nothing. No one in office, no one picked up the phone, doors locked, no one in the parking lot. To top it off, last year I submitted information and they filed it 5 months late. I am absolutely flabbergasted they are still in business. Called corporate and was informed this location is not open on the day we were scheduled, despite the sign saying it was open but by appointment only. This is the worst customer service I have ever received. Please save yourself the time and flush your money down the toilet instead.

Whew, next year I'll be doing my taxes on my own. H&R Block…read morecharged me some very high fees, which I didn't know about until the return was almost done. If you have anything other than a W2, beware! I had a temporary job last year that didn't withhold taxes and I was charged about $100 extra for them to fill out that form... on the computer... which took about 5 minutes. I also didn't get the greatest feeling about the expertise of the folks there-- they didn't know how to account for some credits for which I was eligible. It took about an hour and a half for them to enter a bunch of data with not much expertise to back it up.