Unfortunately, after booking two more rides, City Taxi didn't show up for either or respond to my…read morecalls as I was left stranded. Updating to give two stars only for the first two rides. Very disappointed.

I guess he just accepts rides and doesn't start driving.I waited Fifteen minutes after he said he'd…read morebe here Right after I called him, so it's not like you forgot.He just chose not to show up And when I told him I was going to the courthouse.I think he'd actually drive me.

Wonderful and friendly. Respectful and right on time! Excellent!. Felt so comfortableread more

Can't be trusted. I had used him a few times for medical appointments and he was always great…read more About three or four weeks ago I had a time call for him for the next morning. He assured me he would be there, and he was always good about that in the past. But this time he never showed. He didn't even call, just didn't show up. Because of that I missed my appointment, which was to check the incision on the back of my neck from a recent surgery. Since I missed the appointment I did not know that the incision had become infected, since I couldn't see it. I ended up in the hospital for five nights and had to have another surgery to control the infection and am still on drugs to control it. If he had called I could have taken an Uber and the infection would have been found before it got this bad. DO NOT TRUST THIS GUY!

You deceitful company! Actual cost for scheduled rides are DOUBLE what the estimate was. Same…read moretime, same pick up location, same destination and scheduled less than 48 hours prior. Here's to hoping you go out of business

I scheduled a ride for June 5th. I was outside waiting. Lyft said my driver was on the way, then…read morethat they were waiting for me. They never showed. I was charged a cancelation fee for a ride that never arrived. No response to my email's. Thanks to Uber I made it to my appointment. Uber had no problem picking me up.

Tried twice to get an Uber from Sioux City to Omaha airport. Both drivers declined leaving me with…read morean over $200dollar hold and I missed a flight which could have cost me hundreds more, but luckily I was compensated. Do Not Offer A Service You Cannot Provide!

Just found out i have a very low rating on uber. I have never had an argument with anyone and…read morealways seem to have good conversation. I always tip way about the average rate putting in custom tips. Well I guess I am done with these guys. The drivers are the ones who do it so I will go back to my taxis. I travelnall over the USA using Uber frequently, never again. The Uber guy said he didn't want to take me but decided I was so close he would chance it. Wow!!! I have never ever had a bad experience, what a shame.

This business is now called Omaha Z shuttle. I made an online reservation a few weeks back to be…read morepicked up from my home to the airport. The online reminders and text messages were helpful. The driver called 30 minutes ahead of time to tell me he was on his way. Unfortunately, he arrived late. I called to tell him that if he didn't arrive in 5 minutes, I would cancel the reservation. He said he was there, but I was standing outside and told him he wasn't in front of the house. He then said he was a minute away. He didn't even get out of the van to help with my luggage, and I pre-tipped 20%, which ended up being a mistake. I won't be using this service in the future.

Without the local hotels giving them referrals to new out-of-town-ers visiting Omaha, I doubt they…read morewould get any business based on their numerous terrible reviews. I suggest using Uber, or finding a hotel that provides shuttle service to and from the airport .

A young mother with two children approached me in front of my house asking me to call a cab for…read morethem. And because she's hearing impaired, I called and arranged everything for her, including taking care of the verification for her. In the call, and the follow up call I got, told me that her cab would be showing up shortly. Over a full hour later, heading toward 11PM, she's still standing in front of my house, waiting for her ride to show up. If an alternate ride shows up, I'll be setting her up with someone else. It's way past her children's bed time, and I'm really feeling sorry for her and her kids. This is way past ridiculous. This is Thursday, not the weekend. Then I might almost be understanding.

This driver needs to learn how to drive I think he forgot he's identifiable or that dumb must be…read morewhy people use uber these days

This is the second time I have called ahead to get a taxi to take me to the airport. I scheduled…read morethe day before and when it is time to pick me up. They don't show up. Completely ridiculous.

Very disappointed with this Company…read more Told it was a two hour wait, and then later in the evening service was shut down completely. The telephone line was off and no cabs were able to be called. None of the cab companies were reachable due to over exertion of resources. You would THINK that companies relying primarily on the business of intoxicated people would account for, oh idk say...a holiday like NEW YEARS EVE. My fiancé (in heels and a mini dress) had to walks mile in 5° winter weather after bars closed. Numerous happy cabs passing us by despite our flailing and waiving. Until FINALLY I jumped out in front of a cab and desperately offered him double fair.

Called the happy cab dispatch number the night before my flight and reserved a cab to the airport…read morefor the follow morning. The cornhusker cab showed up at my door. It was on time, thankfully and got me to the airport on time. It's sad that I doubted whether even that would be doable. A few negatives. The driver did not bother to help me with my luggage, he merely popped open the trunk for me. Is that how it is these days? He also totally creeped me out, staring at me in the rear view mirror for the short 3 mile drive. Also the cost was $11...I was expecting it to be closer to $9. Bleh. Time to try uber or lyft for my next taxi need.

Gonna keep this short…read more Called the dispatch number. They said 20 minutes. They never showed up or called. Almost missed my audition with Ballet Nebraska, which I had to pay a lot of money to travel here for. Never again.

The company that has now monopolized out Taxi service in the Omaha Metro is not consistent. I'd be…read moreperfectly happy if they were somewhere in the middle, but they're not! They claim the market, then screw it up. Not a happy camper.